TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Your website made it easy to contact one of your representative to chat; you sent me information and then I quickly applied. EASY!”

Helpful Report

Posted 7 years ago

Hello Brenda, Thanks for your feedback! Who needs their vacation planning to be difficult? Easy is our motto and we're glad to hear you've effortlessly booked your trip on TourRadar! Happy Travels, The TourRadar Team

Posted 7 years ago

“Easy to navigate the site and found very good prices for the tour we were looking for.”

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Posted 7 years ago

“Excellent customer service. Addressed all of my concerns and feel confident that my my personal details are secure.”

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Posted 7 years ago

“I had a lot of questions to ask and I received replies very promptly.”

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Posted 7 years ago

“Very excellent customer service; was not able to make scheduled bus pick up because of flight times and they found us a later bus right away.”

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Posted 7 years ago

“Website easy to navigate- phone call answered promptly by an agent. Issue resolved.”

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Posted 7 years ago

“You can find many options of the tour you are looking for and user friendly. The customer service is very good and helpful.”

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Posted 7 years ago

“Helpful when organizing single supplement on the tour”

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Posted 7 years ago

“Easy to find tours at great prices and prompt responses. Easy to contact tour operators on the phone with no wait time.”

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Posted 7 years ago

“I messed up the booking, and they were extremely helpful in correcting my mistake and helping me find the right tour and save me money. Thank you.”

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Posted 7 years ago

“We are 'newbies' to managed touring. We were readily confident that the Tourradar program had everything we would like. Generally most of the reviews we read were very positive. Ted and Elaine”

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Posted 7 years ago

Hello Ted and Elaine, Welcome to the touring family! We love touring and have no doubt you'll have a wonderful time on your first trip! If there is anything at all we can help you with regarding your tour preparation, please don't hesitate to reach out to our experienced Travel Experts who will be more than happy to help. Happy Travels! The TourRadar Team

Posted 7 years ago

“They have been seamless! Easy and quick responses and I came with a price which they quickly matched! Much better than the original company I was using! Amazing service!”

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Posted 7 years ago

Hello Chelsea, Thank you for your review. As a leader in the touring industry, we believe it's vital we keep to our promises. We're delighted to hear your booking experience was easy and that we were able to offer you our best price guarantee! Have a wonderful time on tour and thanks again for your positive feedback! The TourRadar Team

Posted 7 years ago

“I liked it a lot but I have not received the confirmation of my reservation.”

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Posted 7 years ago

HI Isabella, Thank you very much for taking the time to leave a review. We can see that your booking was confirmed instantaneously through our automatic booking system when it was placed a day ago. We will be in contact with you to direct you on where this can be located and ensure that our emails are reaching you correctly. Thank you again for booking with TourRadar! Happy Travel, The TourRadar Team.

Posted 7 years ago

“As I started the process of booking a trip, my questions were answered promptly. I appreciate the details that I have been given.”

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Posted 7 years ago

“Ashley was very helpful and she processed both are deposits with separate phone calls. Because of her good service , we booked another tour the next day (different agent).”

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Posted 7 years ago

“Very easy to use, lots of tours to choose from , all price range.”

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Posted 7 years ago

“The website was easy to navigate. The tour descriptions were quite complete and when I emailed a few questions for clarification, the customer service representative answered promptly (as promised on the website) and gave even more detail.”

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Posted 7 years ago

“Very good communication and 'can do' attitude. Efficient when dealing with queries. Pricing structure is very clear, easy to understand and competitive.”

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Posted 7 years ago

Hello there, Thank you for your review, a 'can do' attitude is a vital part of our company culture here at TourRadar so we're happy to hear it's shining through in your booking experience! We hope you have a great time on tour and thank you for choosing TourRadar as your preferred booking platform. Happy Travels, The TourRadar Team

Posted 7 years ago

“The variety of tour available and you came highly recommended.”

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Posted 7 years ago

“I get prompt response to my request/inquiry. I also get updates on the status of my request/inquiry.”

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Posted 7 years ago

Hello Jose, Thank you for sharing your positive booking experience with TourRadar! We're delighted to have been a part of booking your next adventure! Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,827 reviews