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TourRadar Reviews

4.5 Rating 6,763 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,763 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
58
Anonymous
Anonymous  // 01/01/2019
Easy to book
Helpful Report
Posted 8 years ago
I'm still waiting to see if I can pay in early installments
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Posted 8 years ago
Prompt response to question
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Posted 8 years ago
Good and timely service. Very helpful.
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Posted 8 years ago
good response
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Posted 8 years ago
It was purely a random email which alerted me to the holiday, which we eventually booked. It was made very easy, and I certainly liked the way that the messages are all linked with the company who take you in the actual tour.
Helpful Report
Posted 8 years ago
I like it that I can see the conversations and go back and review the thread
Helpful Report
Posted 8 years ago
Was helpful in making sure making sure my and my cousins separate bookings and payment for Mayan Encounter were connected so the tour company knew we were travelling together. he also checked that I hadn't booked myself on twice by mistake. They were very friendly and helpful. Thankyou.
Helpful Report
Posted 8 years ago
tour radar got our problem sorted out and we are looking forward to our trip to Canada
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Posted 8 years ago
the on line chat is very fast and good
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Posted 8 years ago
It was easy to book on line and feedback was quick so we knew we were confirmed. Payments were easy to set up and well explained.
Helpful Report
Posted 8 years ago
Booking was super easy but I seemed to get 2 or 3 identical emails showing all my bookings, payments etc- a bit of overkill I thought. I look forward to the tour :)
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Posted 8 years ago
We are looking forward.to our tour.. questions I had.were.answered quickly..price appears .value for money ..
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Posted 8 years ago
Prompt follow up. Pleasant staff.
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Posted 8 years ago
answered questions and gave suggestions
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Posted 8 years ago
Any queries we had were attended to in a timely manner
Helpful Report
Posted 8 years ago
the registration process is fairly simple and self-explanatory. What we didn't appreciate is that the tour offered a promotion of "buy one tour and bring a friend for free" and when we tried to apply it (after having registered already) they refused to price-match since it had been over 24hrs.
Helpful Report
Posted 8 years ago
Hi Danika We're sorry to hear you were disappointed by this. I have just spoken with our team and we appear to have no written request from you to apply a 2-4-1 deal to your tour booking? We will always honour any valid deals or promotions being offered by the tour operators themselves, so if you contact us in your booking conversation we can request to apply this for you! Thank you for getting in touch and we are glad to hear you we able to simply book your tour. Kind Regards Carly
Posted 8 years ago
The experience that was offered on the tour was amazing. An amazing tour guide full of infectious energy
TourRadar 4 star review on 24th January 2017
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Posted 8 years ago
They responded to all of my questions with good, quick responses.
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Posted 8 years ago
So far they have been very helpful in answering my questions.
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Posted 8 years ago
TourRadar is rated 4.5 based on 6,763 reviews