TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We had to cancel a vacation booking to China due to the Coronavirus Outbreak six weeks prior to departure! Everyone at TourRadar was extremely helpful and understanding. We were able to save our vacation by being able to cancel the China Booking and change to a trip to India with almost the exact same travel dates. The entire process went smoothly and quickly. We went from feeling totally devastated to new excitement about a different destination that was on our Bucket Lists! Thank you to everyone at TourRadar. We will look forward to working with you again very soon, as we travel internationally twice a year! Can't recommend you highly enough!!! Thank you for everything!”

Helpful Report

Posted 5 years ago

“Booking a trip, while exhilarating, can also be incredibly stressful. TourRadar's easy to browse website helped to mitigate some of the stress that invariably comes with trip planning. Immediately after booking our trip, we received a confirmation email and were contacted directly by our tour manager, who has been incredibly efficient and prompt with regards to answering my myriad of questions thus far. Would 100% recommend booking through this site to a friend.”

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Posted 5 years ago

“Very efficient and effective.”

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Posted 5 years ago

“This will be the first time I travel out of my country. The TourRadar team have given me peace of mind by being in constant communication with me. I also have a personal assistant assigned to me who will handle all my challenges - and that is VERY comforting. THANK YOU.”

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Posted 5 years ago

“easy communication; answering my questions”

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Posted 5 years ago

“TourRadar have exceeded my expectations. They have preempted and answered any questions I may have had and I feel more than confident I will have a great experience in Egypt.”

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Posted 5 years ago

“Easy, all on line and can be accessed at any time.”

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Posted 5 years ago

“Very easy booking process and all questions answered promptly !”

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Posted 5 years ago

“Very good”

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Posted 5 years ago

“Very easy to book. I had a couple questions, but Carlos answered quickly and accurately.”

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Posted 5 years ago

“TourRadar was quick in answering all my questions. In addition, they are helping me book some custom add-ons to itinerary. They also give you travel credit for future trips!”

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Posted 5 years ago

“Tour Radar booking experience was amazing! As soon as I started focusing in on a tour, Tour Radar was there with a live chat option for my questions. Their website was easy to navigate and to compare my options. The minute I clicked BUY, the tour operated contacted me about documents and other information for the tour. The tour company was able to book pretour and post tour hotel rooms for me. and airport transfers. Although the tour doesn't begin until April, I feel like I'm in good hands and that if the tour is anything like the booking process then I'm looking forward to an amazing experience on the tour. Thanks Tour Radar!”

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Posted 5 years ago

“I have taken TourRadar for many years and for the most part have enjoyed them tremendously. I thank you for all the lovely memories!”

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Posted 5 years ago

“Chris, the agent was very helpful and he had the tour operator forward me info that I requested.”

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Posted 5 years ago

“Love Tour Radar! Easy, efficient, great customer service.”

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Posted 5 years ago

“When booking a cruise from the United States, none of my credit cards (Amex, Mastercard or VISA) would work. After calling Amex, I was told to have the cruise operator call them and ask for an authorization code. With less than 20 minutes before the American Express office closed, Tour Radar called, received the authorization code, and I was able to confirm payment for the cruise!”

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Posted 5 years ago

“Fast response”

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Posted 5 years ago

“We are going to be 2 couples doing the 5*Jewel cruise during March 2020. I did the enquiry on behalf of us all and we took quite some time to discuss our options. We dealt with Hany and he was super patient in giving us enough time to make up our minds! Thank you so much for going the extra and I will always recommend TourRadar. I believe the same type of quality and service await us during the tour and we are very excited and looking forward to it! Petra Aucamp South Africa”

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Posted 5 years ago

“I can say that it was soooo easy. Everything was clear and graphically nice. I've got experience of others similar tour operators and their web site aren't so easy to read and to use. So, well done!”

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Posted 5 years ago

“Tour Radar makes travelling easy. Once set up and logged in, you can see all the summary and breakdown of all costs. I'm now booked for my second experience with them to South America in January 2021. So this was straight forward to book. While I was deciding which tour to take, Dell from tour radar rang me and came up with five other options of tours. It was extremely helpful. I actually chose one of the tours that she suggested, which fit in better time wise, than the one that I was thinking of. (And I thought I'd seen all options!). I used my travel credits from my Egypt and Jordan tour January 2020 to put towards this new tour. I also now have more credits to put towards my following tour in the future! Its a great way to go! I highly recommend Tour Radar! Heather Whaikawa, Brisbane Australia.”

Helpful Report

Posted 5 years ago

TourRadar is rated 4.5 based on 6,763 reviews