TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This will be my fourth tour I've taken through tour radar... what I usually do is set a budget, look at what's in my price range, Google all the destination spots that the tour has to offer... See if it's something that interests me. My advice is make sure you do your homework and compare notes to different tours within that country or city you want to visit.”

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Posted 5 years ago

“Informative easy to use website The search options work well and the chat line is an added bonus”

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Posted 5 years ago

“Spoke to lady called Hidi who arranged my tour quickly and was most efficient thank you”

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Posted 5 years ago

“Easy and quick ; fast response from admin team.”

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Posted 5 years ago

“I worked with employee by the name of Jackson who did an outstanding job. He was fast, friendly, and professional.”

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Posted 5 years ago

“Although I travel quite a bit, I recently always travel totally on my own. This is my first time booking a tour and It was so easy! There was a ton of choices and everything was clear and uncomplicated. I really appreciate that TourRadar also made it easy for me to contact the tour operator directly with questions. Bravo! Well done!!! I am very excited for my first Tour.”

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Posted 5 years ago

“Very easy, step by step instructions. Can’t wait to go on my tours!”

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Posted 5 years ago

“very very good”

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Posted 5 years ago

“I have used Tourradar for all of my tours as the site is very easy to use, and majority of the tour providers are listed here.”

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Posted 5 years ago

“The booking process was very easy. All the terms and conditions were clearly specified.”

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Posted 5 years ago

“I found this trip very easy to book. When I contacted the tour company by telephone, the person I spoke to was very professional, friendly and helpful.”

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Posted 5 years ago

“Easy to find the right tour without going to multiple websites.”

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Posted 5 years ago

“I've always been using TourRadar to look for group and multi-day tours as the website is very easy to navigate and easy to filter the kind of tours I would prefer. Their chat tool is also well-manned and responses are quick so if I have any questions, it is quickly addressed.”

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Posted 5 years ago

“Easy to book. Transparency at every step. Detailed tours and the maps make it much more useful.”

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Posted 5 years ago

“Very quick response, able to provide an answer to all my questions. Friendly and professional communication. Very happy with the good deals available on Tourradar. Keep up the good work!”

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Posted 5 years ago

“Easy to see all options, well slide-out and efficient.”

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Posted 5 years ago

“I had multiple phone conversations with TourRadar. The info I received was very beneficial and my family and I went ahead and booked a tour. One thing I wish we would have known prior to booking is that if you are going on a family trip with multiple members, you should really only do 1 booking. Since we had 4 separate families involved, we decided to make 2 bookings. Little did we know, that 1 booking could be confirmed and the other not. Our first booking was confirmed within 24 hours. It took over 48 hours for the second booking to be confirmed. We were definitely worried that the 2nd booking might not be confirmed. Since this was a family trip, we all needed to confirmed. Our deposit of $200.00 per person is not refundable. We just wish we would have been told this up front. Otherwise - all is great!”

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Posted 5 years ago

Hi Cindy, Thank you so much for your valued feedback! We regret that we missed the opportunity to assist you previously! Sending an email, hopping on our online chat, or giving us a quick call prior to booking would allow our Customer Support team to inform the operator on your behalf that you were all part of one group - Easy done! Spaces are always on a first-come, first-serve basis though, so on the off-chance that one booking is confirmed and the other isn't due to availability, we will reach out to you to see how we can assist in the way of alternative arrangements. We hope the above information helps for the future and are very glad to know that all of your group were confirmed on your chosen departure! Kind regards, The TourRadar Team

Posted 5 years ago

“quick and easy”

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Posted 5 years ago

“It was very easy.”

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Posted 5 years ago

“answered my questions promptly and suggested tours better fit for what I was looking for.”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,763 reviews