TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to find the right tour without going to multiple websites.”

Helpful Report

Posted 5 years ago

“I've always been using TourRadar to look for group and multi-day tours as the website is very easy to navigate and easy to filter the kind of tours I would prefer. Their chat tool is also well-manned and responses are quick so if I have any questions, it is quickly addressed.”

Helpful Report

Posted 5 years ago

“Easy to book. Transparency at every step. Detailed tours and the maps make it much more useful.”

Helpful Report

Posted 5 years ago

“Very quick response, able to provide an answer to all my questions. Friendly and professional communication. Very happy with the good deals available on Tourradar. Keep up the good work!”

Helpful Report

Posted 5 years ago

“Easy to see all options, well slide-out and efficient.”

Helpful Report

Posted 5 years ago

“I had multiple phone conversations with TourRadar. The info I received was very beneficial and my family and I went ahead and booked a tour. One thing I wish we would have known prior to booking is that if you are going on a family trip with multiple members, you should really only do 1 booking. Since we had 4 separate families involved, we decided to make 2 bookings. Little did we know, that 1 booking could be confirmed and the other not. Our first booking was confirmed within 24 hours. It took over 48 hours for the second booking to be confirmed. We were definitely worried that the 2nd booking might not be confirmed. Since this was a family trip, we all needed to confirmed. Our deposit of $200.00 per person is not refundable. We just wish we would have been told this up front. Otherwise - all is great!”

Helpful Report

Posted 5 years ago

Hi Cindy, Thank you so much for your valued feedback! We regret that we missed the opportunity to assist you previously! Sending an email, hopping on our online chat, or giving us a quick call prior to booking would allow our Customer Support team to inform the operator on your behalf that you were all part of one group - Easy done! Spaces are always on a first-come, first-serve basis though, so on the off-chance that one booking is confirmed and the other isn't due to availability, we will reach out to you to see how we can assist in the way of alternative arrangements. We hope the above information helps for the future and are very glad to know that all of your group were confirmed on your chosen departure! Kind regards, The TourRadar Team

Posted 5 years ago

“quick and easy”

Helpful Report

Posted 5 years ago

“It was very easy.”

Helpful Report

Posted 5 years ago

“answered my questions promptly and suggested tours better fit for what I was looking for.”

Helpful Report

Posted 5 years ago

“Second time reserving a tour with you and as before nothing but goods things to say. Wonderful service.”

Helpful Report

Posted 5 years ago

“Wide variety of trips offered. Details of each trip are very good. Extremely responsive to questions. Online process was quick and easy.”

Helpful Report

Posted 5 years ago

“Very quick reply’s to all my questions, no matter how trivial they were. Very impressed with the service.”

Helpful Report

Posted 5 years ago

“Experienced friendly staff, answering all my questions and concerns , and therefore I was able to book my tour with confidence. Thanks”

Helpful Report

Posted 5 years ago

“Excellent experience”

Helpful Report

Posted 5 years ago

“TourRadar worked through the registration process for us and another couple. The weekend was a factor in getting our trip confirmation notice that was needed from Cosmos. That delay could be problematic for some people.”

Helpful Report

Posted 5 years ago

“Early days yet , but leading up to the tour booking was very easy and supportive site and operators. Only time will tell if the overall experience continues to be as enjoyable.”

Helpful Report

Posted 5 years ago

“My questions were answered completely and quickly. The chat and email options were both excellent.”

Helpful Report

Posted 5 years ago

“The booking process was easy and effiecient”

Helpful Report

Posted 5 years ago

“TourRadar set us up with Liviu Florea for a three day tour in Romania called Dracula Tour. It was exceptional! Like traveling with a history professor! We learned so much about the country, facts, legends, politics. Accommodations were wonderful and tour was full of adventure!”

Helpful Report

Posted 5 years ago

Hi there Melanie, Thank you so much for sharing some details of your touring experience with us! We work with some pretty awesome tour operators who do everything from discovery overview tours to specialty tours, and it sounds as though you had an absolute blast on your short tour. As the largest online marketplace for multi-day tours, we have something for everyone, so please let us know when you are ready to go touring again so we can help you book your next dream tour! Kind regards, The TourRadar Team

Posted 5 years ago

“Booking a tourRader adventure holiday was easy even for someone a little shy of online bookings!”

Helpful Report

Posted 5 years ago

TourRadar is rated 4.5 based on 6,749 reviews