TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My booking experience was very smooth. Clear questions and only basic traveling information is asked for.”

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Posted 5 years ago

“It was very easy”

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Posted 5 years ago

“I looked up the site choose what trip I wanted and went through the process which was very simple. Then TourRadar emailed me back to confirm booking.”

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Posted 5 years ago

“Booking process was seamless and easy. Customer service was always available and selection of tours is quite extensive.”

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Posted 5 years ago

“Great communication and excellent company to deal with!”

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Posted 5 years ago

“When you're a busy working person, you need all the help you can get. TourRadar's Natalia really helped me with our booking and she was so nice and cordial on the phone!”

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Posted 5 years ago

Hi Frances, Thank you so much for your review! We have passed on your feedback to Natalia and are so glad to hear that she was able to assist you in-between the busy-ness of daily life. Whether you prefer to do your own research and book independently, or whether you prefer to speak to someone to talk things through prior to booking, we are here to help every step of the way! We can't wait to send you on a trip of a lifetime and are so pleased that you've chosen us to assist with your plans. Kind regards, The TourRadar Team

Posted 5 years ago

“Faultless so far. Emails previously sent prior to booking answered quickly with more information than I even asked for. Very impressed.”

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Posted 5 years ago

“I had an excellent support on my booking experience. Thanks”

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Posted 5 years ago

“I have booked with Tour Radar before and will continue to do so as it is always easy. If you run into a problem you can Chat Now with a customer representative right away to get you back on track.”

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Posted 5 years ago

“Booking was easily done. Information flow was quick and easily understood. So far I am impressed by this company”

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Posted 5 years ago

“All the queries were answered and resolved within minutes.”

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Posted 5 years ago

“Kimberlie was very very helpful she had alot of patience with me .Thank you so much.”

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Posted 5 years ago

“I was able to easily find all the information I needed to make a decision about booking a tour. I saw lots of great reviews, which was also very encouraging. I am so looking forward to seeing Iceland again!”

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Posted 5 years ago

“It has been very easy to book a tour with Tour Radar. I have received prompt replies each time to my numerous questions. The agent has been friendly and very helpful. The actual booking process was straightforward, and I was very pleased that Pay Pal is accepted.”

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Posted 5 years ago

“Booking was simple and quick.”

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Posted 5 years ago

“Tour radar were quick to respond to my enquiry, found the right tour for me and the who;e experience was fast, friendly and efficient.”

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Posted 5 years ago

“It was very easy to book once you found the trip you want to do,so very very many trips to choose from was the hardest part”

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Posted 5 years ago

“This was my first time working with TourRadar. I appreciated their service very much. They were fast. One real person got in touch with me almost as soon as I made my booking and explained what had to be done to finish it - I should get a hotel for two nights of the trip and let them know details. Not only no complaints, but very pleased.”

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Posted 5 years ago

“All the best tours in the one place at the best price. Able to pay a deposit. Instant confirmation and great follow up process. This is my 3rd TourRadar booking and couldn’t ask for an easier process.”

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Posted 5 years ago

“Very easy to work with and made changes easy to do I highly recommend using this site”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,763 reviews