TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,793 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,793 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The booking process was clear, concise and quick. The descriptions of the tours were thorough. The fact that the company is based in Canada provides peace of mind.”

Helpful Report

Posted 6 years ago

“I have been an avid user of TourRadar for 4 years now and I have booked the majority of my international travel through their website. Their website has gone through changes over the years and with the extensive filtering it makes it incredibly easy to find trips that are exactly your travel style and even targeted to specific travel times and dates. I recommend the site to friends, family, and people I meet traveling all the time!”

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Posted 6 years ago

“Easy and straightforward”

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Posted 6 years ago

“Clear, helpful and transparent booking process.”

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Posted 6 years ago

“Booking process was easy . When I called the customer service number the agents were amazing and guided me thru the process as I was booking for 8 !”

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Posted 6 years ago

“I have used Tourradar several times and they have always been great...easy to search for trips, easy to book, always responding in a timely manner to any inquiries. The trips I've taken have far surpassed my expectations in quality and itinerary. Tourradar makes sure you have updated information and documents. I highly recommend this travel agency.”

Helpful Report

Posted 6 years ago

“I'm a 65 y/o retired military man; I question and scrutinize everything that I pay for or receive free. The booking portion of my relationship with Tour Radar and the Tour Company has been very good. I often asked questions; sometimes I would wait a few days and ask the same question again to see if I received the same answer - I did. I gave them chances to MESS-UP and they didn't. Exemplary! This has only been Part One of the experience - check me out when I return after Part Two. To be continued............... s.hines”

Helpful Report

Posted 6 years ago

Hello Stephen, Thank you for your 'exemplary' review - Wow! Our customer support team are always striving to provide the most accurate and up-to-date information to customers, no matter what stage they are in the booking process. Our high customer service standards have always been an integral part of our company mission and culture and we are so happy and proud to receive a review that exemplifies this! We can see that your trip isn't far away now - We hope you have the most amazing time and thank you for choosing TourRadar. Kind regards, The TourRadar Team

Posted 6 years ago

“Booking my tour through Tour Radar was quick and easy . Also you can ask questions and get answer very quickly from the tour operators before you finalize your choice.”

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Posted 6 years ago

“TourRadar was really responsive to my many questions. I found a Laos tour itinerary that was too expensive for me. They found the exact itinerary (including wording!) for more than $800 less from a different provider. The only negative was the amount of discounts wasn't as much as I'd calculated, but they DID give me a nice discount. I'll keep an eye on TourRadar for future trips.”

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Posted 6 years ago

“TourRadar was very responsive to my concerns regarding dates and hotel pick up locations in Istanbul, Turkey. I noticed the company offers a wide-range of tours throughout the year. This show they want to please tourists from around the globe. I am excited about touring with TourRadar in different parts of Turkey. Moreover, the process was so easy or user-friendly, I know I will use the company for furture excursions in Europe, Asia, and Middle East. The bottom line YOU ARE IN GOOD HANDS!”

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Posted 6 years ago

“Booking this tour was so easy with almost instant reply to any questions. We are looking forward to the tour”

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Posted 6 years ago

“Brilliant. Nothing was to much trouble. Very helpful sorting out my booking for 4 to surprise a family from Australia doing this cruise. Talked to representative’s in Australia & Canada at different times. Well done to all that have helped.”

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Posted 6 years ago

“I am 100% satisfied. The online information is very detailed, I have spent days to find the most suitable tour. As soon as I have decided, the process worked quickly, my extra requests were answered immediately, eventually I have got what I wanted. The booking deposit was not withdrawn until we cleared everything for confirmation.”

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Posted 6 years ago

“Very efficient organisation. Queries answered promptly and accurately”

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Posted 6 years ago

“Do easy and clearly defined along with a good communication tool after booking”

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Posted 6 years ago

“We received prompt replies and excellent answers to all our questions. We had previously planned a similar tour on Gate One Tours. After looking over the details and magnificent accommodations on CIE tours we booked with CIE. Our agent - Anna- couldn't have been more helpful. She is a strong reason for the booking.”

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Posted 6 years ago

“Multiple options available on all tours to suit your personal preferences. Payment options bet any website I have ever used with no penalty.”

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Posted 6 years ago

“quick reply to enquiry, and such a friendly email. i am most impressed with the efficiency of this company. i asked about a possible discount as my wife and i will be going on 2 tours, with just a couple of days in between. and hay PRESTO, i was offered a discount. confirmation of both tours has happened within hours. most professional travel company.”

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Posted 6 years ago

“Responded to a query straight away merilyn ide”

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Posted 6 years ago

“The booking procedure was straight forward. As another couple is joining us and booking separately, he got a different bill and ours was a bit more. Rebecca was very helpful is rectifying this. Thank you.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,793 reviews