TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TourRadar was really responsive to my many questions. I found a Laos tour itinerary that was too expensive for me. They found the exact itinerary (including wording!) for more than $800 less from a different provider. The only negative was the amount of discounts wasn't as much as I'd calculated, but they DID give me a nice discount. I'll keep an eye on TourRadar for future trips.”

Helpful Report

Posted 5 years ago

“TourRadar was very responsive to my concerns regarding dates and hotel pick up locations in Istanbul, Turkey. I noticed the company offers a wide-range of tours throughout the year. This show they want to please tourists from around the globe. I am excited about touring with TourRadar in different parts of Turkey. Moreover, the process was so easy or user-friendly, I know I will use the company for furture excursions in Europe, Asia, and Middle East. The bottom line YOU ARE IN GOOD HANDS!”

Helpful Report

Posted 5 years ago

“Booking this tour was so easy with almost instant reply to any questions. We are looking forward to the tour”

Helpful Report

Posted 5 years ago

“Brilliant. Nothing was to much trouble. Very helpful sorting out my booking for 4 to surprise a family from Australia doing this cruise. Talked to representative’s in Australia & Canada at different times. Well done to all that have helped.”

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Posted 5 years ago

“I am 100% satisfied. The online information is very detailed, I have spent days to find the most suitable tour. As soon as I have decided, the process worked quickly, my extra requests were answered immediately, eventually I have got what I wanted. The booking deposit was not withdrawn until we cleared everything for confirmation.”

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Posted 5 years ago

“Very efficient organisation. Queries answered promptly and accurately”

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Posted 5 years ago

“Do easy and clearly defined along with a good communication tool after booking”

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Posted 5 years ago

“We received prompt replies and excellent answers to all our questions. We had previously planned a similar tour on Gate One Tours. After looking over the details and magnificent accommodations on CIE tours we booked with CIE. Our agent - Anna- couldn't have been more helpful. She is a strong reason for the booking.”

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Posted 5 years ago

“Multiple options available on all tours to suit your personal preferences. Payment options bet any website I have ever used with no penalty.”

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Posted 5 years ago

“quick reply to enquiry, and such a friendly email. i am most impressed with the efficiency of this company. i asked about a possible discount as my wife and i will be going on 2 tours, with just a couple of days in between. and hay PRESTO, i was offered a discount. confirmation of both tours has happened within hours. most professional travel company.”

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Posted 5 years ago

“Responded to a query straight away merilyn ide”

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Posted 5 years ago

“The booking procedure was straight forward. As another couple is joining us and booking separately, he got a different bill and ours was a bit more. Rebecca was very helpful is rectifying this. Thank you.”

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Posted 5 years ago

“staff were extremely helpful and answered all my questions promptly, the site was very easy to us for gaining information and in the booking process”

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Posted 5 years ago

“EXCELLENT SERVICE AND PROMPT RESPONSES TO QUERIES!”

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Posted 5 years ago

“Friendly and knowledgeable staff. Easy and intuitive online process.”

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Posted 5 years ago

“When I was planning our tour of Morocco they had a ton of options to choose from with such a variety that you could get exactly what you wanted. The tour company they hooked us up with thought of EVERYTHING! I had a million things going on when I was booking, so I couldn't research the accommodations the way I normally would and each time we went to a new place I held my breath, then we were truly impressed by how beautiful each hotel and riad was. The driver was friendly, knowledgable and warm-he soon felt more like a friend. We had a once in a lifetime experience for an exceptionally reasonable price thanks to Tourradar. I would recommend them to anyone.”

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Posted 5 years ago

“very easy booking no hassle”

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Posted 5 years ago

“Very helpful and fast.”

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Posted 5 years ago

“Booking our cruise was just so easy. I had instant contact to help me finalise the booking and Leona and Nadine were both terrific with their correspondence and efficiency. Thank you so much girls!!”

Helpful Report

Posted 5 years ago

“I could not believe how simple it was to use TourRadar to book a tour. TourRadar even lets the tour operator keep in touch with you and they answer any questions you may have. They even have different payment options. I have also signed up to become a seasoned traveller. If you do your research adequately, then you can even cut out your local traveling agents who charge an arm and leg for the same trip.”

Helpful Report

Posted 5 years ago

TourRadar is rated 4.5 based on 6,755 reviews