TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had to cancel but I would definitely book with TourRadar next time I travel.”

Helpful Report

Posted 6 years ago

“The site provides the necessary information to be able to see what you get and the process of booking is very straightforward.”

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Posted 6 years ago

“Tour Radar worked very efficiently were very responsive with questions I had”

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Posted 6 years ago

Hello Peter, Thank you for your review. We can see your booking confirmation was sent via email yesterday. Although your tour took 3 days for the operator to confirm, which is longer than usual, we were in touch with you via daily email updates, explaining we were doing all we could to expedite the confirmation of your booking by the operator. We'll be in touch to see if we can help identify a potential issue you might be having with receiving emails, but the good news is, you're off to Machu Picchu! Kind Regards, The TourRadar Team

Posted 6 years ago

“Good selection, good price and very quick communication.”

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Posted 6 years ago

“I was pleased with the choices of tours, the price seemed fair, and I did speak with a customer service rep before we booked. I hope the actually tour will be as efficient. Joan”

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Posted 6 years ago

“Natalia was great to work with, knew her job, patient, great asset.”

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Posted 6 years ago

“Easy to use, good description of the tour offered.”

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Posted 6 years ago

“Fantastic easy to use travel website with immediate hand holding if required by user.Vide variety of tour choices as per individual requirements available.I can safely say no other travel site matches with TOURRADAR.”

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Posted 6 years ago

“IEvery request has been attended to my satisfaction. The forms were understandable and easy to fill. Every question had a quick answer and the system of chat was very efficient. Thanks!”

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Posted 6 years ago

“fantastic service ,easy to use web site and lots of tours to choose from. i highly recommend using TourRadar.”

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Posted 6 years ago

“Just returned from SuperValue’s Classic Japan Tour. It exceeded my expectations! The itinerary was terrific and included some unusual activities. The guide was knowledgeable and fun. The people who work for SuperValue are responsive and caring. I give it 6 stars, instead of 5!!”

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Posted 6 years ago

“Easy to book, the tour is exactly for the number of days I had available and both the start and final destination are cities I wanted to tour. Looking forward to my first overseas adventure.”

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Posted 6 years ago

“Great selection of tours and easy to use the website.”

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Posted 6 years ago

“Very helpful with quick responses to queries.”

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Posted 6 years ago

“It was good and I will recommend it to my friends”

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Posted 6 years ago

“A good site The operator at this end wasthe main problem Thank you”

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Posted 6 years ago

“Plenty of choices, easy to use site and great prices. Will use your radar again.”

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Posted 6 years ago

“Good and quick response via chat for our questions easy to book”

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Posted 6 years ago

“I found the booking experience with TourRadar very simple and easy. I had to change my dates and found communication by email, phone and chat very quick and efficient. I also had confirmation of my changed booking within a few hours. Very happy with the service.”

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Posted 6 years ago

“We went on a 6 day Overland tour in Ireland departing from Galway. We headed north into Northern Ireland and ended up back in a Dublin. We were on a small tour bus with different nationalities and we had a wonderful and very memorable trip. Our tour guide Thomas was fantastic, very informative and taking us to great locations around Ireland, but most importantly he attended to all the passengers questions or concerns and managed to create a happy atmosphere which enabled us to form a great group bond in our time together. With Thomas at the helm we certainly experienced the friendly happy atmosphere that Ireland is noted for. Plenty of laughs on this trip. We were grateful for his guidance and we will never forget our trip on the Wild West and North tour with Overland Tours of Ireland.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews