TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great one stop shop for the best getaways!”

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Posted 6 years ago

“The booking experience was a breeze.”

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Posted 6 years ago

“As I had several questions regarding our cruise, I put on the message board. Michael phoned me from the office in Toronto. He was very informative regarding many aspects of the trip. His pleasing personality made the conversation a pleasure.”

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Posted 6 years ago

Hi Susan, Thank you for submitting a review. I have passed your comments to Michael and he is delighted to hear such positive feedback. At TourRadar, we are passionate about building connections with our travellers, recognizing their travel needs and finding the right tour. I am pleased to hear you are confirmed on this incredible river cruise. Susan, wishing you a memorable experience on your voyage, and thank you again for the kind words and for sharing your booking experience with us! Kind regards, The TourRadar Team

Posted 6 years ago

“Site is easy to use. Support is very fast regarding answering all the questions.”

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Posted 6 years ago

“Everything was a smooth ride. I was very impressed with TourRadar’s efficient website, programs and most of all by their phone consultant’s customer-oriented manner and upfront interaction. So far so good!”

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Posted 6 years ago

Hello YoYo, We're delighted to hear you've enjoyed booking your vacation on TourRadar.com! Thank you for taking the time to share your positive feedback and have a wonderful trip! Happy Travels, The TourRadar Team

Posted 6 years ago

“Great communication”

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Posted 6 years ago

“No problems. Easy to book.”

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Posted 6 years ago

“I’m happy with my experience. Especially I liked a customer service. Finn was very professional and friendly. He provided nessesary information, answered my questions and walked me through all the steps. I will book my next trip with you guys! Thanks :)”

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Posted 6 years ago

“Our friends on FB had been promoting TourRadar. So we decided to book a trip to Egypt and Jordan, because our friends had invited us to join them. We had no problems booking exactly the same tour and coordinating everything with the same agent even though we didn't start until 3 weeks later than our friends. Ever text message was answered promptly and even issues that we hadn't anticipated were explained before them ever became a problem.”

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Posted 6 years ago

“TourRadar made it very easy to search for our ideal trip, and it was then also very easy to find our dates and book quickly. Would highly recommend for finding the best value tours!”

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Posted 6 years ago

“Booking through TourRadar was super easy. The tour I have booked is not cheap, but I feel well-supported in making this booking. My questions were answered and the team genuinely seem keen to ensure that I have a good experience.”

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Posted 6 years ago

Hello Adrian, Thank you for taking a moment to share your positive booking experience. It's been a pleasure assisting you with your travel plans and we have no doubt you'll have a fantastic trip! Happy Travels, The TourRadar Team

Posted 6 years ago

“Very happy with the website and the process. Booked 2 River Cruises for July 2020 and was pleased with the prompt and efficient response. will definitely use it again and also to keep up to date with my bookings.”

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Posted 6 years ago

Hi George, Thank you for submitting a review. We are pleased to hear that your booking experience was simple. Our cruise team at TourRadar is always pleased to hear such positive feedback. Wishing you and your family a memorable experience on your voyage, and thank you again for the kind words and for sharing your booking experience with us! Kind regards, The TourRadar Team

Posted 6 years ago

“Nice website with lots of tour choices and detailed info on each tour. Easy to navigate and to book a tour.”

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Posted 6 years ago

“I had the pleasure of having Jelly as my tour manager for the Contiki Thai West trip and I have nothing but good things to say. She was absolutely amazing, making sure all our needs were taken care of, that we were safe at all times and that we were having the best time of our lives. She has made my contiki experience so memorable that I will definitely be booking more trips knowing how organised it was. So thank you thank you for the best time of my life.”

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Posted 6 years ago

“It is fantastic that tours from across the world are available to see on one website. I had very specific dates and was looking for two tours in two different countries during a month visit to Europe and I was able to find them on TourRadar. I also appreciated the nearly instant replies I received to queries and the friendliness of the customer service.”

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Posted 6 years ago

Hello Monique, What delightful feedback! We're pleased to hear your tour booking experience has been made easier by booking with TourRadar. Have a wonderful time on your tour and don't forget to share your on tour experience upon your return by writing a traveller tour review! Happy Travels and thank you for choosing TourRadar! The TourRadar Team

Posted 6 years ago

“The booking of the tour was a sort of "last minute" one and i can't praise both touradar and egypt tours enough... they made everything possible for me to thoroughly enjoy my trip... well done... the tour went on seamlessly from the moment i arrived at cairo airport untill the last day of my trip and returned back home... safety was the main topic and i must stay i felt safe troughout the tour... from cairo to alexandria, from aswan to luxor and back to cairo...”

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Posted 6 years ago

“TourRadar is absolutely wonderful. The website is super easy to use with so many options of tours all around the world which I love. They always have great sales and options and their customer service is really helpful. I was between a few tours and was really stressed and confused because a bunch of my plans fell through, but the TourRadar team helped me figure everything out over the phone. They also helped me with my booking and always answered me questions really fast. I love TourRadar and I will definitely be using them again for my next trip— thanks to them I’m now off to Greece in June:)”

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Posted 6 years ago

Hello Sophie, We're happy to have you as a part of our global TourRadar family and thank you for taking the time to share your positive experience over the years. Have a wonderful time in Greece and we look forward to hearing from you again in the not too distant future! Happy Travels, The TourRadar Team

Posted 6 years ago

“Staff very helpful. Good is selection of tours.”

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Posted 6 years ago

“Questions were answered promptly. Very easy to book and confirmation was quick. Thanks!”

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Posted 6 years ago

“the service was great, the person who dealt with me as was very helpful.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews