TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have just booked my first tour; so far so good. Website is easy to navigate, FAQ answered many of my questions and agents have been friendly and especially helpful. If the entire tour goes as smoothly as the booking this should be a GREAT trip.”

Helpful Report

Posted 6 years ago

“Easy to use and friendly to users that had little computer knowledge.😀”

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Posted 6 years ago

“I've found it really easy to find what I want on the Tour Radar website, and every interaction with them has been a good one. The people are helpful (sometimes beyond expectations), and willing to look for solutions to help me enjoy my time. The responses are timely, courteous and friendly. Now I'm looking forward to the trip even more.”

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Posted 6 years ago

“Jessie at TourRadar has been very thorough and helpful in arranging our flights and cruise from Amsterdam to Basel. Thank You Jessie Leonard Van Harten”

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Posted 6 years ago

Hi Leonard, Thank you for submitting a review. I have passed your comments to Jesse and he is delighted to hear such positive feedback. At TourRadar, we are passionate about building connections with our travellers, recognizing their travel needs and finding the right tour. I am pleased to hear you are confirmed on this incredible river cruise. Leonard, wishing you a memorable experience on your voyage, and thank you again for the kind words and for sharing your booking experience with us! Kind regards, The TourRadar Team

Posted 6 years ago

“Easy to manage my booking. Thanks Tour radar”

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Posted 6 years ago

You're welcome Gretta! We're glad to hear you've enjoyed using TourRadar.com to manage your tour booking. Have a wonderful trip! Regards, The TourRadar Team

Posted 6 years ago

“The optional addons/upgrades of each tour should be displayed before the booking page (i.e. in a separate tab) - making it easier to browse, compare and budget for everything.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your feedback. You're absolutely correct, that many tours offer optional extras, including experiences or excursions in destination and also various accommodation options. Many of our tours allow you to book these extras in advance, but many tours only allow for excursions to be booked directly with your tour leader once you join the tour. We're working hard to make these options available to you wherever possible and thank you for taking the time to help us understand how we can improve your search and booking experience. Happy Travels! The TourRadar Team

Posted 6 years ago

“The website was easy to use and response time of confirmation of booking was efficient.”

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Posted 6 years ago

“The entire booking process is quick and as easy as it gets. I have used many booking sites and this one is near or at the top of the list.”

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Posted 6 years ago

“Finn was very resourceful when it came to questions about local currency, visa requirements, travel insurance etc. Went the extra mile to be sure I was informed about all aspects of the trip and felt comfortable with all my questions being answered. Very personable and patient agent! Took the time to address any and all concerns.”

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Posted 6 years ago

“I liked reading the feedback (both positive and negative) from previous guests. It helped me choose which tour I want to take.”

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Posted 6 years ago

“The ratings and comments are very helpful, the various ways to narrow down a search are very useful.”

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Posted 6 years ago

“Easy to book, clear website well set out. The only downfall is I wish it was clearer which tours had single supplement fees without having to go through the booking part to check. Other than that 10/10 super friendly staff knowledgeable.”

Helpful Report

Posted 6 years ago

Hi Roberta, Thank you very much for choosing to book a trip with TourRadar! We appreciate the time you have taken to leave such a constructive review. We will certainly be passing this onto our content team. If you have a suggestion on where you would like to see the single supplement displayed prior to the book now page, we would love to hear it. We look forward to sending you off on your trip of a lifetime. Happy Travels, The TourRadar Team.

Posted 6 years ago

“The staff were very helpful”

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Posted 6 years ago

“Michael was very knowledgeable about the Magnificent European River Cruise and pre and post trips. He went over and above to assure all of my questions were answered so that so could make a reasoned decision. Thanks, Michael.”

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Posted 6 years ago

“Easy to navigate, timely response to all my questions and I had many in total it was a good stress free experience”

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Posted 6 years ago

“Booking was easy. Prices are exceptional. When I leave had questions, I get quick response time.”

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Posted 6 years ago

“i thought the web page was very user friendly !”

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Posted 6 years ago

“The website is easy to use. The chat is very helpful to sort out all doubts before choosing the tour I have already recommended TourRadar to my son and my friends”

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Posted 6 years ago

“good discount easy to use”

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Posted 6 years ago

“Bookin was very easy.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews