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TourRadar Reviews

4.5 Rating 6,755 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,755 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
58
Anonymous
Anonymous  // 01/01/2019
Easy to use website and when i called to inquire about my reservation the person that i talked to was very helpful.
Helpful Report
Posted 6 years ago
This tour includes almost all the places I've wanted to visit. I'm looking forward to going there.
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Posted 6 years ago
Great service the service attendant explained what I needed to know in an efficient and polite way I understood everything. Thank you
Helpful Report
Posted 6 years ago
Hi Kelly, Thank you for taking the time to provide your feedback! In regards to travel credits, after every booking you make you will accumulate travel credits which can be used towards a future booking. You can also earn credits by referring your friends to book their trips. When you book a tour, you will have the option to either apply your accumulated travel credits to your booking or use a promo code, however, only one TourRadar saving can be applied to any given booking (ie: promotions are not combinable). If you have any further questions, please don't hesitate to get in touch. We hope you have a great time on your upcoming trips! Kind regards, The TourRadar Team
Posted 6 years ago
A very easy website to use. Had a range of great tours and filters could be easily applied.
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Posted 6 years ago
Good descriptions and maps from the tours.
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Posted 6 years ago
The service provided by tour radar is excellent, helpful and reactive..recommend them 100%
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Posted 6 years ago
My experience on the site was perfectly fine -- I managed to find what I needed to find in an easy way. Where to click and how to search was intuitive, and the query I lodged (although ending up not necessary to answer) was responded to quickly. Will likely be booking another tour through this site shortly!
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Posted 6 years ago
The Lady Kim who did our booking was very professional, very nice and fast. She knew her job very well. It was a pleasure to have her as person handling my tour.
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Posted 6 years ago
A great experience booking the isle of mull 4 day tour with TourRadar
Helpful Report
Posted 6 years ago
I was very happy with the way staff at Tourrader helped arrange my booking and I would recommend Tourrader to my friends and family
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Posted 6 years ago
Very responsive to questions. Excellent customer service.
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Posted 6 years ago
it was quick and simple and all the information was provided on their website and found with ease
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Posted 6 years ago
Rita has been superb! Saved me money over cost of trip I found using Kayak with its links to many other sites; Revised my itinerary on her own saving me hours on long trip so I didn't have to overnight in airport for 15 hours and cut stops to one vs two both ways; Double checked with me via phone call to ensure traveler names spelled correctly on e-ticket; And she has a very friendly, helpful customer service attitude and voice! And Tour Radar site is excellent - presenting many, many alternatives to travel where, when and how I wanted too go for an affordable price. Will definitely use again. In fact, have already started exploring site for next trip!
Helpful Report
Posted 6 years ago
A good selection of varying trips to England, Scotland and Wales
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Posted 6 years ago
The team was very quick answering all the questions. It was very easy to book our tour.
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Posted 6 years ago
thank you for dealing with all our queries promptly either by phone or email. very efficient .
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Posted 6 years ago
It was quick and easy . Katie was super helpful. All booked for ireland!!
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Posted 6 years ago
The booking process for my deposit was easy and Jon has been more then patient with me in answering all my questions or finding an answer quickly if he didn't know. Make sure you ask for a trip notes right away if you don't get one when you book, it is very helpful. So looking forward to meeting new friends and having a grand adventure!
Helpful Report
Posted 6 years ago
Hello there, Thank you for taking the time to leave a review. While we strive to reply to travellers within 48-72 hours in their respective booking pages, we have been receiving a high volume of enquiries and apologize for the delay. For any urgent queries, please don't hesitate to reach out to us via phone or through our live chat as we are available 24/7 to assist. Thank you for your patience and we will be in touch with you shortly. Best Regards, The TourRadar Team
Posted 6 years ago
Excellent booking experience.
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Posted 6 years ago
Very easy process. Had a few questions and they immediately put me in touch with the tour company. Excellent service!
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Posted 6 years ago
TourRadar is rated 4.5 based on 6,755 reviews