TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I tried to book for 2019, but I got put on a 2020 tour! I need to change this right away, as I want to go THIS year.”

Helpful Report

Posted 6 years ago

Hi David, Thanks for taking the time to provide your feedback. We will be in touch to help arrange the proper dates for your tour. Kind regards, The TourRadar Team

Posted 6 years ago

“My booking was over the phone. I've spoken with Taylor, Kim and Madera. They have all been helpful and informative”

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Posted 6 years ago

“It was a little confusing at first regarding travelers insurance, but one call took care of everything and answered my questions.”

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Posted 6 years ago

“very efficient and responsive”

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Posted 6 years ago

“Found the variety offered invaluable. The booking was easy and follow up to questions quick and satisfactory.”

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Posted 6 years ago

“This is my second booking with TourRadar. The first experience was absolutely flawless. Easy booking, excellent response to questions, all around a perfect experience. The tour was wonderful and was everything I could have hoped for. The most recent booking appears to be just as flawless. Although the actual tour is several months away, I honestly feel very comfortable with everything about TourRadar. I’ve done considerable research and so far, TourRadar excels in every aspect of what I’m looking for. Wide selection of tours, affordable, basically, an amazing experience.”

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Posted 6 years ago

“quick, easy, well-done--augurs well for the tour!”

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Posted 6 years ago

“I booked a 10 day trip to egypt and not only did i get an amazing deal but Tour Radar was really flexible with me. Our flight would come in 2 days before the tour started. So they helped set up pre-accomidation and we will still get our airport tranfer and help through getting our visas. They really made it so i have nothing to worry about once i arrive! I highly recommend Tour Radar!!”

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Posted 6 years ago

“Needed clarification on booking on line and agent was very helpful and friendly.”

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Posted 6 years ago

“I talked to Sara on the phone and she was great. Very helpful and fulfilling my needs. I would recommend TourRadar to all my friends.”

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Posted 6 years ago

“Very easy to use and communicate with the staff”

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Posted 6 years ago

“My agent Lisa is amazing. She answers every question quickly and completely.”

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Posted 6 years ago

“Easy to use, very prompt service with online chat many travel issues could be solved easily.”

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Posted 6 years ago

“While I haven't completed the actually tour as yet so my comments maybe a little premature :) but the task of booking was seamless and the follow up confirming the arrangements was first class and I must admit exceeded my expectations... It was brilliant.”

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Posted 6 years ago

“Awesome Customer Service, easy to use. Everything is so well explained and structured. Will definitely recommend it!”

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Posted 6 years ago

“Andrew is a really nice and easy to go tour guide. He was fine with everything what we wanted. Really happy with the journey and even loved the people who were with us in the Tour. Thanks Andrew. Regards Mamun”

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Posted 6 years ago

“This is the first time we have used TourRadar and as I usually like to talk to a consultant Well it was soo easy to use their website and we did our own booking. We knew exactly where we wanted to go and the things we wanted to see Soo we just clicked in all the different tours and found one that suited us. They have over 35,000 tours to choose Soo all you need to do is find out where and when you want to go It's that easy. As we are in our early 70's we are really pleased with ourselves and their website is so easy to move around I would recommend TourRadar to all my friends and Family”

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Posted 6 years ago

“great communication. Thanks much!”

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Posted 6 years ago

“The website is easy to use for searching and booking. However, I don't see any travelers' reviews about this tour operator yet, is the operator brand new? I should know after cruising and sure will recommend TourRadar to my family/friends if this cruise experience is good.”

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Posted 6 years ago

Hi Bangyuan, Thank you for submitting a review. We are pleased to hear that your booking experience was simple. It was a pleasure speaking with you on the phone, and I’m glad your requested cabin got confirmed - talk about a great deal! Crucemundo specializes in river cruises in Europe and Russia, and they have been in business for about 11 years. They are our new partnered river cruise operator since March and we are happy to see lots of new interest. We look forward to connecting with you upon your return, and perhaps you could be the first one to share your Crucemundo experience with us. Regards, The TourRadar Team

Posted 6 years ago

“Very easy to use. Only took a few minutes to complete the process. With the $99 deposit it was a no brained to book this trip.”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews