TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,869 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,869 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 5th November 2026

Manuel

TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Service is fast and proficient! Well developed site, easy to find what are you looking for. Adequate filters that save time and give you the most accurate result. All is build in - trips, providers with options to compare, details, contacts and payment.”

Helpful Report

Posted 8 years ago

“Friendly and helpful”

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Posted 8 years ago

“While I still have not completed my tour, the service provided by TourRadar has been super. They have helped me in all the organizing and the pre trip add on. If the service continues like this for the trip, I would strongly suggest that it is the best travel service that I have experienced.”

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Posted 8 years ago

“Helpful over the phone. Cleared up any miss understanding I had with the tour operator”

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Posted 8 years ago

“The staff at tourradar gave me some misinformation which wound up costing me a great deal of money on a trip (1000GBP). When I contacted them to ask about it, they owned up to their mistake right away, and found a way to refund me the money. All the staff were very pleasant and seemed genuinely happy to help. I was not able to call the tourradar team because of issues with the listed number but when I would email them asking to be called they would get back to me right away. I really appreciated the integrity of tourradar and intrepid tours. I have been travelling with tourradar for the last 2 years and this kind of customer service is exactly why. Oh, and for those of you who are also having trouble using number listed online I have been assured the tech team are getting it fixed so it will work soon :-)”

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Posted 8 years ago

“First time to use. Very easy.”

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Posted 8 years ago

“Very fast answers to all my questions”

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Posted 8 years ago

“RESPONDED TO MY QUESTIONS. KEEP ME INFORMED”

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Posted 8 years ago

“TourRadar site was very clear and easy to understand”

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Posted 8 years ago

“Very easy to use site multiple tours to choose from in one place. Easy to pick a package and navigate checkout.”

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Posted 8 years ago

“Easy to book. Good products selection and quick reply.”

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Posted 8 years ago

“such a good price and compares all tours!”

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Posted 8 years ago

“So far it was straightforward and easy to use. I like how easy it is to get in touch with the tour operator. I also like how every tour has all the information about it readily available.”

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Posted 8 years ago

“TourRadar provided efficient service when I booked a river cruise so that my booking was smoothly completed. It was also very helpful in giving a helping hand to sort out the problem I confronted in making the arrangement in Airport to the Port transfer. I am fully satisfied with the service and will recommend it to my friends.”

Helpful Report

Posted 8 years ago

Hi Wai Lun, Thank you for your positive feedback. We are happy to see that our team was able to resolve and booking complication for you right away. Our River Cruise experts go the extra mile to ensure our travellers concerns are handled in a timely manner. When you book a tour or refer a friend to TourRadar, you earn travel credits that can be applied on any future trip you book through us. Have a wonderful time cruising the Rhine river with Emerald Waterways. We look forward to working with you again. Cheers, The TourRadar Team

Posted 8 years ago

“Very user friendly and all the relevant information available before you even consider booking. Quick response when I booked and waiting for confirmation.”

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Posted 8 years ago

“TourRadar were there to help. Easily got hold of them by phone when there was a small hiccup with the travel confirmation at the bus tour company”

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Posted 8 years ago

“So far my booking experience with TourRadar has been easy, the staff have been very efficient and accommodating and quick with their responses. thank you”

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Posted 8 years ago

“Amazing customer service. Will definitely use them again and highly recommend it. Thank you!”

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Posted 8 years ago

Hi Irena, Thank you so much for your feedback, we are happy to see that you've enjoyed working with us. Regardless of the enquiry our Customer Support team is available 24/7 to assist with your request. We hope that you both have a lovely holiday in Croatia in a couple months. If any other questions come up please let us know. Cheers, The TourRadar Team

Posted 8 years ago

“Quick response.provides all essential information which makes selection of tour easy.provides easy payment modality”

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Posted 8 years ago

Hi Kandhayalall, Thank you for your feedback, we appreciate the review! Here at TourRadar, we make booking tours easy by offering a variety of filter options to help our travellers find the right tour for them. Travellers around the world book and pay via our secure payment platform every day. You can rest assured knowing that your payments are always protected. We hope you have a great trip to Thailand this fall. Cheers, The TourRadar Team

Posted 8 years ago

“Its so easy to book a holiday with TourRadar and you normally get a discount happy days”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,869 reviews