TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Clear information. Questions answered promptly. Booking procedure straightforward.”

Helpful Report

Posted 5 years ago

“Alanna was very helpful as we considered tour options in Scotland and during booking process.”

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Posted 5 years ago

“Booking is easy and fast.”

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Posted 5 years ago

“I’m not the best at navigating computers but I found booking my trip of a lifetime with TourRadar so easy. I also liked that I could research everything before I booked. All the information was there . Great job TourRadar bring on March 2020”

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Posted 5 years ago

“Great website - easy to maneuver and signing up for our trip was easy. Quick emails back to us with detailed information about upcoming trip! Looking forward to a fun getaway!”

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Posted 5 years ago

“Booking with tour radar is easy and pleasant. Will definitely use it again for other European tours”

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Posted 5 years ago

“My booking experience with TourRadar have been nothing but excellent. Their staff are very professional to deal with and are prompt with their responses even though some of queries requires them to revert to tour operator.”

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Posted 5 years ago

“This is my third booking trip with tourradar. Whole booking process I was very easy and customer service team is always there to answer any questions 24/7. Thank you to Diogo for assisting my login question and Sherrie from Nomadic tour was very efficient and prompt in responding to all my queries. Thank you guys! Best regards Tan dat (Tony)”

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Posted 5 years ago

“second time I’m using this site”

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Posted 5 years ago

Hello Adam, Thanks for your review. The good news is, your booking was confirmed 24 hours ago! Perhaps there is an issue with receiving our emails as a confirmation email was sent yesterday. We'll look into it at our end and get in touch with you, but we recommend you check your spam folder too. Happy Travels! The TourRadar Team

Posted 5 years ago

“so far so good, we are still waiting for our Hotel assignments and a few details as we are coming in early to Paris, but the people at TOURRADAR have been great.”

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Posted 5 years ago

“The Cuban adventure was very nice! nice to go to somewhat a forbidden country... tour guide driver group of seven the best!!!”

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Posted 5 years ago

“I have dealt with different agents: they are ALL very professional, courteous and desirous to help. The response is quick and frankly so far I have never had a negative feeling about my experience with any of them! On the contrary, I am pleased because I always feel that I got an answer to my questions to a very satisfactory level.”

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Posted 5 years ago

“Easy to decide which tour fits the budget, schedule and desired experience by seeing multiple tour operators at one site. Making the reservation was simple and the confirmation responses were very quick. Great way to travel without using a travel agent.”

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Posted 5 years ago

“So so quick and easy. The hardest part was picking the tour.”

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Posted 5 years ago

“Easily done on line.”

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Posted 5 years ago

“I cannot say enough good words about this company. Unfortunately I had to cancel a booking recently, due to work commitments, and the staff were very helpful with the process and the refund was processed in good time. I have just rebooked again and they were equally helpful!!!! I love the voice recording when you phone them! "we're excited to make your next getaway unforgettable" So excited for my trip!!!”

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Posted 5 years ago

“TourRadar online booking is so easy to use. A very friendly & helpful communication w/ customer service. Very satisfied and will be happy to recommend tourradar.”

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Posted 5 years ago

“My experience with TourRadar was one of extreme ease and support. My only difficulty has been the necessity of completing a health and fitness check due to my advanced years. This is the requirement of the tour operator, not TourRadar. All other aspects of the tour booking have been very pleasant, including the phone calls I made for some clarification.”

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Posted 5 years ago

“The booking process was extremely easy with speedy responses!! Putu Bali Driver was extremely helpful and everyone on the TourRadar “ask and question” section was so helpful.. I look forward to the tour and hope it will be just as smooth as the booking process”

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Posted 5 years ago

“great experince”

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Posted 5 years ago

TourRadar is rated 4.5 based on 6,755 reviews