TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I like having the discount and the comparison with other tour offerings.”

Helpful Report

Posted 8 years ago

Thanks for your feedback! We look forward to assisting you in the future with your other travels!

Posted 8 years ago

“Helpful advice and will know more once completed our tour. Thank you”

Helpful Report

Posted 8 years ago

Thank you for your feedback, Rhonda. We love helping people book onto the tour of their dreams!

Posted 8 years ago

“Cheaper tour rates”

Helpful Report

Posted 8 years ago

Hi there Thanks for your feedback. TourRadar is able to offer the best deals, worldwide. This, in addition to a best price guarantee and member's benefits, means that our travellers come out on top! Kind Regards Samantha

Posted 8 years ago

“I was able to secure a spot on a tour that I have wanted to go on (Spain, Portugal and Morocco). I'm excited to take this trip and can't wait until everything is finalized!”

Helpful Report

Posted 8 years ago

Hi Edmund Thanks for your feedback. We are so happy to have you confirmed on this trip and hope you have a fantastic time experiencing these three beautiful, but uniquely distinct, countries! You can reach us at any time if you need anything before you depart. Kind Regards, Samantha

Posted 8 years ago

“Answer my question.”

Helpful Report

Posted 8 years ago

Hi Dianne, thank you for your feedback and for following up on your question. We have reviewed your message and we will be in contact with you directly via email. Please do not hesitate to get in touch should you need anything and we look forward to assisting you in your next travel adventure Kind Regards Samantha

Posted 8 years ago

“Preparations going well. Appreciate constant updates and contact.....looking forward to UK next year.”

Helpful Report

Posted 8 years ago

Hi Pamela Thank you for your feedback! We take travel seriously and it's our aim to ensure that your holiday goes off without a hitch. Please get in touch with us if there is anything at all we can assist with! Best regards, Samantha

Posted 8 years ago

“Booking went smoothly , confirmed as soon as payment made. Emails answered promptly.”

Helpful Report

Posted 8 years ago

Hi Peter, That's great to hear! TourRadar's priority is to make the booking experience as efficient and helpful to you as possible. Please get in touch if you need anything at all, we are available 24/7. Kind Regards Samantha

Posted 8 years ago

Hi Peter, Thank you for your review. We love to make touring easy for you and work 24/7 to give you the best service. Zeynep

Posted 8 years ago

“we did all business over conputer”

Helpful Report

Posted 8 years ago

Hi there, thank you for your review. You can reach us anywhere and anytime via phone, email or online chat. Zeynep

Posted 8 years ago

Hi There, Thank you for your comment. We are a team of experienced tour specialists who have travelled to hundreds of countries around the globe. Our online Customer Support team brings years of professional expertise in the travel industry, and can assist with all of your tour-related questions. Zeynep

Posted 8 years ago

“Myrie was a very helpful chatter, and I'm pleased with her efforts to get me through the process. I just wish you had a link with airplane flights like Viking. Arranging flights is awful!”

Helpful Report

Posted 8 years ago

Hi Linda, Thank you very much for your feedback. Majority of the tours advertised on our website are landonly. However you can book your flights through http://flights.tourradar.com/en-GB/flights Kind regards, Zeynep

Posted 8 years ago

“Good communication. Comprehensive website, easy to find all information.”

Helpful Report

Posted 8 years ago

Hi Giulia, We are glad to hear that you enjoyed using our website. We hope to send you on an amazing tour soon. Zeynep

Posted 8 years ago

“Responses for queries were fast. However, help towards booking pretour days in the Hotel was not helpful.”

Helpful Report

Posted 8 years ago

“Supportive and quick in responding to any enquiry. I will highly introduce it to friends.”

Helpful Report

Posted 8 years ago

Hi Shea, Thank you very much for your comments. If you have other questions or inquiries, let us know anytime. We are always happy to help and available 24/7. Zeynep

Posted 8 years ago

“Very helpful.”

Helpful Report

Posted 8 years ago

“I had a phone conversation with a representative and she was very helpful, answered all my questions and sent me all the information that I needed to know”

Helpful Report

Posted 8 years ago

“Responsiveness was very quick and when there was a slight complication, the staff made the adjustments to help and put things in place for us.”

Helpful Report

Posted 8 years ago

“Was able to book my trip with them and before settling on one final trip they made inquiries to see if I could get on another trip that was listed as booked :)”

Helpful Report

Posted 8 years ago

“Tour radar made my finding a tour very easy and called me several times to check I was happy. Great customer service- would highly recommend”

Helpful Report

Posted 8 years ago

“I was pleased with the treatment, however my issue still stands!”

Helpful Report

Posted 8 years ago

Hi Shawkat We're glad to hear you are pleased with your booking experience, and have been in touch directly in your booking conversation to assist with any outstanding issues. Thank you for supplying your feedback and we hope you are looking forward to your trip. Kind Regards Carly

Posted 8 years ago

“Choice of operators and tour itinerary's”

Helpful Report

Posted 8 years ago

“Easy booking and an enjoyable trip”

Helpful Report

Posted 8 years ago

TourRadar is rated 4.5 based on 6,763 reviews