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TourRadar Reviews

4.5 Rating 6,771 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,771 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
Very easy site to use and great choice of tours.
Helpful Report
Posted 6 years ago
Very quick response, good communication, easy to understand formats. Very happy.
Helpful Report
Posted 6 years ago
Hi Alan, We appreciate your feedback! When booking a tour, our team of travel experts understands the importance of having questions answered in a timely manner, so this is why our 24/7 support team is always available to help. We are glad to hear that you had a positive booking experience, and we wish you all the best on your upcoming trip! Kind regards, The TourRadar Team
Posted 6 years ago
Very prompt, process is smooth, reps very responsive and helpful. End to end easy to work with and thru their processes to each end results. Good at keeping you informed; good communication skills.
Helpful Report
Posted 6 years ago
Great help from advisers . Correct information provided. They just listen to me :)
Helpful Report
Posted 6 years ago
I talked with a representative who was able to answer all my questions. It was very easy to book the trip. The company contacted me with in 24 hrs to confirm my booking.
Helpful Report
Posted 6 years ago
The process was simple. I really didn't interact with customer service, but I hope if I have questions in the future they will be helpful.
Helpful Report
Posted 6 years ago
Detailed answers to my questions regarding my selection of tours were provided promptly. Thank you.
Helpful Report
Posted 6 years ago
Hi Chuck, Thank you for your feedback! We are pleased to hear that our travel experts were able to assist you with your booking in a timely and efficient manner. We look forward to connecting with you again, and assisting you on your next life-enriching experience! Kind regards, The TourRadar Team
Posted 6 years ago
You did an excellent job.....we didn't realize that you broker it out to another company. It's all well and fine and we're looking so forward to Sept. 6th!
Helpful Report
Posted 6 years ago
Easy access and fast reply.
Helpful Report
Posted 6 years ago
One of the best!
Helpful Report
Posted 6 years ago
As a river cruise for two is almost as expensive as buying a car, one must be careful and understand what is on offer. I emailed with one of the people answering customer questions, he was extremely helpful and gave me some hint about what to look out for (indirectly). This helped us to make our decision of the cruise we picked. It is probably going to be very different from what we expect at the moment, but I am pretty sure we are going to enjoy it. The easy-to-navigate site, the information and the price saving are all because of the people at TourRadar. Thank you.
Helpful Report
Posted 6 years ago
Hi Leo, Thank you for submitting a review. At TourRadar we are passionate about building connections with our travellers, recognizing their travel needs and recommending the right tour. I am pleased to hear we were able to assist you. You are going to have an incredible time on this voyage through Europe with a European leader in river cruising. Thank you again for the kind words and for sharing your booking experience with us! Kind regards, The TourRadar Team
Posted 6 years ago
Lots of choices of trips. Easy to follow the website booking instructions and received our confirmation in a couple of hours.
Helpful Report
Posted 6 years ago
Hi Jonathan, Thank you for sharing your feedback! We are glad to hear that you found the TourRadar website easy to use and that you had a positive booking experience. Have a wonderful time on your upcoming trip and thanks for choosing TourRadar! Kind regards, The TourRadar Team
Posted 6 years ago
Very easy to book and very responsive to any questions you may have.
Helpful Report
Posted 6 years ago
Information easy to find and I have received instant responses to any chat-based query
Helpful Report
Posted 6 years ago
OFFERED A 2 FOR 1 DEAL FOR NEPAL
Helpful Report
Posted 6 years ago
TourRadar offered unique travel itineraries with enough information to make an informed decision. The in country tour company has been a joy to correspond with. They made some adjustments to the standard itinerary for us and communicated quickly and clearly each time we emailed. TourRadar also has a great staff in Toronto that are attentive, energetic and enthusiastic.
Helpful Report
Posted 6 years ago
your price is competitive, in addition, your staffs are kind and well organized. I am hoping the tour would be enjoyable.
Helpful Report
Posted 6 years ago
Always very helpful. Great website
Helpful Report
Posted 6 years ago
My enquiries were dealt with very promptly, and the staff I did speak to were very courteous and friendly.
Helpful Report
Posted 6 years ago
Easy booking process and communication was great. Would use again and recommend.
Helpful Report
Posted 6 years ago
TourRadar is rated 4.5 based on 6,771 reviews