TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Agents were very informative and found the answers to my questions if they did not know the answer off the top of their heads.”

Helpful Report

Posted 7 years ago

“I was very impressed with TourRadar facilitating near constant communication with the tour operator throughout the booking process, keeping me informed with emails, and with the level of specificity in the description of each tour, as well as access to reviews. My only note to improvement is to suggest a functionality similar to Best Buy, where a user can pick three to give products to compare and get a breakdown of similarities and differences. Ultimately, I did that on paper to compare several tours, but it would be great if the site offered that option. Additionally, I might recommend that when choosing a tour, age options be structured in a slightly different way. Right now, I can exclude other tourists 18 - 29 by picking the 30 and up option, but perhaps a traveler wants to exclude an age range, such as 55 and up. I am a youthful 44, so I did not want to eliminate younger travelers in my search. Just a suggestion. Overall, I am so excited to be taking this trip and so happy that Tour Radar made it as easy as it did. In fact, your options beat out my travel agent's search (shhhh!)”

Helpful Report

Posted 7 years ago

Hello Brian, Thank you for sharing your feedback! We can certainly see the value in building a tool to allow you to compare a couple of selected tours in more depth and have forwarded your suggestion to our team. We're delighted to hear we could enable you to easily search and select your preferred tour from the world's biggest selection of touring options and hope you have an amazing time on your travels! Thanks for choosing TourRadar! The TourRadar Team

Posted 7 years ago

“It was very simple to navigate the booking and response was in a timely manner. The trip is what we were looking for. Hopefully the tour will be fabulous too.”

Helpful Report

Posted 7 years ago

Hi Glenda, Thank you for taking the time to write a review! We are glad to hear that you found our platform was easy to use and that you were able to book such a great tour! Kind regards, The TourRadar Team

Posted 7 years ago

“Website is so easy to use, it’s great!”

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Posted 7 years ago

“very prompt and efficient responses to requests/queries”

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Posted 7 years ago

“It is a very good service to give you an idea of the available tours and it is very easy to book and communicate. i asked a few questions and I received a response promplty both via emails and via chat. The selection of tour operators is relatively limited but I haven't found many more otherwise at least for the destination I was looking for. I'd like to see more tours for "over 38" as this is quite limiting. i am 45 and I still want to travel, adventures, and all other things including partying sometimes... and at good prices and not needing luxurious hotels or extreme comfort - it is not tourradar's fault but maybe more tour operators are available out there.”

Helpful Report

Posted 7 years ago

Hi Tiziano, Thank you for your review! We are glad to hear that you felt our platform was easy to use and that you received responses to your inquiries in a timely manner. As the booking platform, we work with hundreds of different tour operators in order to provide our customers with as many options as possible. We also make sure our tours cater to travelers of all ages. Although we offer tours worldwide, some destinations happen to have more tours offered by tour operators due to popular demand. With that said, we are continuously growing our platform and partnering with many new and diverse operators. We thank you again for your feedback and we wish you a great trip! Kind regards, The TourRadar Team

Posted 7 years ago

“Responses to my inquiries come right away --clear and brief.”

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Posted 7 years ago

“Great experience! Quick response and easy”

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Posted 7 years ago

“Prompt accurate attentiojn.Good results'”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“First time using Tourradar, so far it has been easy to use and well inform, great you can pay in installments without fee . Will see for final review hopefully have the same opinion as today”

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Posted 7 years ago

“Very easy site to use and great choice of tours.”

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Posted 7 years ago

“Very quick response, good communication, easy to understand formats. Very happy.”

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Posted 7 years ago

Hi Alan, We appreciate your feedback! When booking a tour, our team of travel experts understands the importance of having questions answered in a timely manner, so this is why our 24/7 support team is always available to help. We are glad to hear that you had a positive booking experience, and we wish you all the best on your upcoming trip! Kind regards, The TourRadar Team

Posted 7 years ago

“Very prompt, process is smooth, reps very responsive and helpful. End to end easy to work with and thru their processes to each end results. Good at keeping you informed; good communication skills.”

Helpful Report

Posted 7 years ago

“Great help from advisers . Correct information provided. They just listen to me :)”

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Posted 7 years ago

“I talked with a representative who was able to answer all my questions. It was very easy to book the trip. The company contacted me with in 24 hrs to confirm my booking.”

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Posted 7 years ago

“The process was simple. I really didn't interact with customer service, but I hope if I have questions in the future they will be helpful.”

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Posted 7 years ago

“Detailed answers to my questions regarding my selection of tours were provided promptly. Thank you.”

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Posted 7 years ago

Hi Chuck, Thank you for your feedback! We are pleased to hear that our travel experts were able to assist you with your booking in a timely and efficient manner. We look forward to connecting with you again, and assisting you on your next life-enriching experience! Kind regards, The TourRadar Team

Posted 7 years ago

“You did an excellent job.....we didn't realize that you broker it out to another company. It's all well and fine and we're looking so forward to Sept. 6th!”