TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to book, clear and concise. Detailed itinerary and beautiful photos!”

Helpful Report

Posted 6 years ago

“In 2017 I used Tour Radar to travel to Egypt and it was excellent. Tour Radar took care of everything. The booking, the hotels, the transportation to 5 cities in Egypt, the meals, and booked us to see all the sites including pyramids, sphinx, and numerous tombs. I would recommend Tour Radar to everyone I know, but I rather keep this find to myself. It's my best kept secret. I am also booking another trip with them this year called 7-day Europe Taster Tour.”

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Posted 6 years ago

Hello Theresa, We're excited to hear you're well on your way to becoming a touring guru - It's great to have you back! As we're sure you're aware, all of the services included on your selected tour are displayed on each dedicated tour page on TourRadar. Each tour is operated by one of more than 1000 authorised and experienced TourRadar partners around the globe, who will ensure your transport, accommodation and touring activities as listed in the tour details are all booked and lined up for your trip! Travel could not be any easier! Have a wonderful time on your tour of Europe and don't forget to share your experience with a tour review once you're home! Happy Travels, The TourRadar Team

Posted 6 years ago

“Very quick response and helpful.”

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Posted 6 years ago

“We had an easy time signing up. Also it was nice to receive a call from a rep who help us.”

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Posted 6 years ago

Hello Robert, Thank you for sharing your TourRadar booking experience. Although TourRadar is an online booking platform, we understand that it's always nice to be able to speak to someone if the need arises! That's why our Travel Experts are available around the clock to make your tour booking as easy as possible. We're all really passionate about sharing our touring expertise with other globe-trotters! Have a wonderful time on your trip, The TourRadar Team

Posted 6 years ago

“I was trying to set up a group tour and had many questions. They returned their answers almost immediately, and their price match is legitimate! I respect and appreciate how they treated me.”

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Posted 6 years ago

Hello Kathryn, Thank you for review. Here at TourRadar we are genuinely committed to making sure you get the best price available at the time of booking your tour. It looks like your bargain-hunting has paid off! We hope you have a wonderful time on your tour and can't wait to see where you're off to next! Happy Travels, The TourRadar Team

Posted 6 years ago

“TourRadar's booking process was virtually pain free. They offered the Transylvanian tour I had in mind--when I return from that tour, I'll share my commentary . . .”

Helpful Report

Posted 6 years ago

Hello John, Thank you for your review! We're glad we could help to make your tour booking experience as easy as possible! Transylvania is a wonderful destination and we have no doubt you'll have a great time on tour. Don't forget to post a tour review on TourRadar.com to share your on-tour experience with other travellers! Happy Travels! The TourRadar Team

Posted 6 years ago

“I took a trip to golden triangle, India. It was amazing, our principal tour guide, DK, picked us up from the airport and ever since, he has been with us every day, being the most patient, attentive and helpful, incredibly nice and kind. Our guide in Delhi was super nice and genuine, our guide in Agra, Manug, was super kind, and our guide in Jaipur was very nice too. Overall a very good experience to get to know India.”

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Posted 6 years ago

“Very easy to use their website but most importantly all my questions were answered promptly and completely.”

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Posted 6 years ago

Hello Muriel, Thank you for sharing your positive booking experience. It's been a pleasure assisting you with your tour preparation! Happy Travels! The TourRadar Team

Posted 6 years ago

“Large volume of tours to easily access. Only had one slow response from Maniti Iquitos tous”

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Posted 6 years ago

“Tourradar has a section designed only for solo traveler, which is something oddly I've never seen before. The resource provided are pretty reliable, and are easy to navigate.”

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Posted 6 years ago

“Your website was user friendly and honored advertised pricing unlike that of Expat Tours directly. I Had nothing but trouble with their customer service, website, pricing not honored, etc. It was much easier booking the same tour through your Company.”

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Posted 6 years ago

“Excellent tour agents team, especially Felipe. Very helpful and responsive.”

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Posted 6 years ago

“TourRadar was very easy to understand and to find the perfect tour for me.”

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Posted 6 years ago

“Very easy to use online. Also good follow up to questions and messages. Got me on the tour when others couldn't. Very pleased with the result and service”

Helpful Report

Posted 6 years ago

“Your website made it easy to contact one of your representative to chat; you sent me information and then I quickly applied. EASY!”

Helpful Report

Posted 6 years ago

Hello Brenda, Thanks for your feedback! Who needs their vacation planning to be difficult? Easy is our motto and we're glad to hear you've effortlessly booked your trip on TourRadar! Happy Travels, The TourRadar Team

Posted 6 years ago

“Easy to navigate the site and found very good prices for the tour we were looking for.”

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Posted 6 years ago

“Excellent customer service. Addressed all of my concerns and feel confident that my my personal details are secure.”

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Posted 6 years ago

“I had a lot of questions to ask and I received replies very promptly.”

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Posted 6 years ago

“Very excellent customer service; was not able to make scheduled bus pick up because of flight times and they found us a later bus right away.”

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Posted 6 years ago

“Website easy to navigate- phone call answered promptly by an agent. Issue resolved.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews