TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,771 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,771 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easily accessible and lots of choice and many dates for selection. Staff are helpful and response fast.”

Helpful Report

Posted 6 years ago

“It was a great collection of trips, reviews and was easy to purchase from. We are already receiving communication from the tour provider”

Helpful Report

Posted 6 years ago

Hello Josie-Lynn, Thank you for your positive feedback! We understand that in order to ensure you find the best tour for you, a vast selection is vital. Our team at TourRadar works continuously to offer you the biggest selection of tours around the world and as you've said, at the best price available! We're delighted to have you join the TourRadar family and hope you have a wonderful time on your trip! Happy Travels, The TourRadar Team

Posted 6 years ago

“You are very professional and your wide knowledge of your subjects, thank you for talking for a Senior.”

Helpful Report

Posted 6 years ago

Hello Sofia, Thank you for your review! Whether you're a mature-aged traveller or a high-school graduate heading out on your first independent trip, our Travel Experts are here to help 24/7 with a passion for travel and exceptional experience. Have a wonderful time on your trip and don't forget we're here if you need anything at all. Kind Regards, The TourRadar Team

Posted 6 years ago

“Quick, best price and easy to use!”

Helpful Report

Posted 6 years ago

“TourRadar replied to my requests and questions very quickly.”

Helpful Report

Posted 6 years ago

“Excellent service, very professional agent After the cruise if everything went great i will recommend to my friends who would like my comments”

Helpful Report

Posted 6 years ago

Hi Madeleine, Thank you for submitting a review. Our cruise team at TourRadar is always pleased to hear such positive feedback. It was a pleasure speaking with you over the phone and assisting with your booking. We hope you have a wonderful time in Central Europe. We look forward to connecting with you upon your return, and assisting you on your next life-enriching experience! Regards, The TourRadar Team

Posted 6 years ago

“I just booked a two-week family trip to Egypt with TourRadar, easy to book and really good price. The reviews are good. We all look forward to the trip.”

Helpful Report

Posted 6 years ago

“Prompt and informative response”

Helpful Report

Posted 6 years ago

“Great service 💥 Live chat continuous help was great. Looking forward to the tour!”

Helpful Report

Posted 6 years ago

“Your agent on the phone was absolutely wonderful, worth the 20 minute wait on the line. She was patient, professional and very helpful. She is an asset to your org.”

Helpful Report

Posted 6 years ago

Hello Vincent, Thank you for leaving us a review and for your compliment to the Travel Expert who assisted with your booking. We appreciate the kind feedback on your experience! Thank you for choosing TourRadar to book your tour - we have no doubt you'll have a wonderful time on your tour! If there is anything you need in the lead up to your departure, we'll be more than happy to assist. Happy Travels, The TourRadar Team

Posted 6 years ago

“TourRadar has helped save $2000.00 0n our UK and Ireland trip. They have been easy to deal with and answered our question via email in a prompt and efficient manner”

Helpful Report

Posted 6 years ago

Hello Ross, What a saving! Looks like you've definitely reaped the benefit of our best price guarantee! We wish you well on your trip and thank you for choosing TourRadar to plan and book your trip! Thanks for your review, The TourRadar Team

Posted 6 years ago

“well, very professional service provided by super professional staff.”

Helpful Report

Posted 6 years ago

Hello there, Thank you for your review! Here at TourRadar, we pride ourself on the usability of our site and the professionalism and expertise of our Travel Experts. We're all passionate about travel and grateful to have been invited to assist you with booking your tour! Have a wonderful trip! The TourRadar Team

Posted 6 years ago

“Easy to navigate and I love the tools to narrow the search. Found the perfect Italian adventure within minutes!”

Helpful Report

Posted 6 years ago

Hello Melissa, Thanks for your review, we're delighted to hear you've so effortlessly used the filters on our search page to find your perfect trip! Have a wonderful time on your tour and thanks for choosing TourRadar! The TourRadar Team

Posted 6 years ago

“So far the booking process & the savings have been great. Hoping this continues 😊”

Helpful Report

Posted 6 years ago

“Very good customer service!”

Helpful Report

Posted 6 years ago

“Easy to book, clear and concise. Detailed itinerary and beautiful photos!”

Helpful Report

Posted 6 years ago

“In 2017 I used Tour Radar to travel to Egypt and it was excellent. Tour Radar took care of everything. The booking, the hotels, the transportation to 5 cities in Egypt, the meals, and booked us to see all the sites including pyramids, sphinx, and numerous tombs. I would recommend Tour Radar to everyone I know, but I rather keep this find to myself. It's my best kept secret. I am also booking another trip with them this year called 7-day Europe Taster Tour.”

Helpful Report

Posted 6 years ago

Hello Theresa, We're excited to hear you're well on your way to becoming a touring guru - It's great to have you back! As we're sure you're aware, all of the services included on your selected tour are displayed on each dedicated tour page on TourRadar. Each tour is operated by one of more than 1000 authorised and experienced TourRadar partners around the globe, who will ensure your transport, accommodation and touring activities as listed in the tour details are all booked and lined up for your trip! Travel could not be any easier! Have a wonderful time on your tour of Europe and don't forget to share your experience with a tour review once you're home! Happy Travels, The TourRadar Team

Posted 6 years ago

“Very quick response and helpful.”

Helpful Report

Posted 6 years ago

“We had an easy time signing up. Also it was nice to receive a call from a rep who help us.”

Helpful Report

Posted 6 years ago

Hello Robert, Thank you for sharing your TourRadar booking experience. Although TourRadar is an online booking platform, we understand that it's always nice to be able to speak to someone if the need arises! That's why our Travel Experts are available around the clock to make your tour booking as easy as possible. We're all really passionate about sharing our touring expertise with other globe-trotters! Have a wonderful time on your trip, The TourRadar Team

Posted 6 years ago

“I was trying to set up a group tour and had many questions. They returned their answers almost immediately, and their price match is legitimate! I respect and appreciate how they treated me.”

Helpful Report

Posted 6 years ago

Hello Kathryn, Thank you for review. Here at TourRadar we are genuinely committed to making sure you get the best price available at the time of booking your tour. It looks like your bargain-hunting has paid off! We hope you have a wonderful time on your tour and can't wait to see where you're off to next! Happy Travels, The TourRadar Team

Posted 6 years ago

TourRadar is rated 4.5 based on 6,771 reviews