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TourRadar Reviews

4.5 Rating 6,797 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,797 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
Easy to use
Helpful Report
Posted 7 years ago
Easy to use website and great customer service.
Helpful Report
Posted 7 years ago
Quick phone contact when needed
Helpful Report
Posted 7 years ago
Prompt reply to enquiries.
Helpful Report
Posted 7 years ago
The agent I dealt with, Jesse, was very helpful, knowledgeable and responsive to all requests. I felt confident that he would provide the correct information that I needed.
Helpful Report
Posted 7 years ago
With TourRadar it is very easy to see a range of tours from various operators to find your best fit
Helpful Report
Posted 7 years ago
Made my tour and room bookings via tour radar and the experience was great. They answered every query very quickly even if I had my bookings confirmed. Cant wait for my tour to come!
Helpful Report
Posted 7 years ago
easy to use helpful info quick reply to questions well done
Helpful Report
Posted 7 years ago
You answer your customer's request.
Helpful Report
Posted 7 years ago
TourRadar provided several tour choices and operators. Responses to questions and inquiries are usually within promised hour, except during busy times. I would recommend this agency to relatives and friends.
Helpful Report
Posted 7 years ago
Hi Felicitas, Thank you for providing us with your booking experience. We are happy to see that you've enjoyed working with us. Our customer support team is available 24/7 by phone and live chat to be there whenever your questions pop up. When you book a tour or refer a friend to TourRadar, you earn travel credits that can be applied on any future trip you book through us. The credits are displayed on the tour booking page, and of course, you can combine these with any valid operator discounts too. have a great time exploring Europe this Fall. If there's anything else we can do to help out before you go, just let us know. Cheers, The TourRadar Team
Posted 7 years ago
easy to find tour that i want,and is clear
Helpful Report
Posted 7 years ago
Nice rep.
Helpful Report
Posted 7 years ago
Not sure since the tour has not happened you. My name is Dolores Ledono Calano. Please note cause that's the name on my passport. Thanks
Helpful Report
Posted 7 years ago
I called and always talked to a real person who spoke English and understood my question; the tour operator Rabbies was much more difficult to get info from. I did book because there were only 3 seats left. I cancelled my tour on Viator because they never had anyone answer or try to get you an answer. I have not gotten my voucher as of yet
Helpful Report
Posted 7 years ago
Quick efficient reply and booking of our tour.
Helpful Report
Posted 7 years ago
Variety and information
Helpful Report
Posted 7 years ago
Excellent. Very easy. Good feedback.
Helpful Report
Posted 7 years ago
The website was easy to use and have good customer service. It was a bit misleading when it came to the costs of accommodation as it showed an option for a twin room for no extra charge were in fact accommodation is not included. I was approached by TourRadar and was told that this will be checked and removed.
Helpful Report
Posted 7 years ago
There was alot of information regarding the trip on the website.
Helpful Report
Posted 7 years ago
The trip that was offered and that we selected was just the right number of days for us to travel - not too long, not too short.
Helpful Report
Posted 7 years ago
TourRadar is rated 4.5 based on 6,797 reviews