TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Good service, rapid replies and better than expected responses to feedback.”

Helpful Report

Posted 8 years ago

Hello Terry, Thank you for your feedback and for choosing to book your next holiday on tourradar.com. We can see you got a great deal on your tour of choice as you booked during our Getaway Sale! As you have correctly pointed out, our sales offer our customers superior savings to personal promos like the 3% you received via email, so there is no doubt, you got the best available price on your trip. As outlined in our terms and conditions, TourRadar promotions are not combinable, that is, you can only use one per booking. The Getaway Sale promo is automatically applied to your booking as it offers the best savings possible. We hope this clarifies things and that you have a great time on tour! The TourRadar Team

Posted 8 years ago

“The site was relatively easy to use. The operator had to adjust the price because the incorrect price was displayed. i sent a message 24 hours ago regarding booking accommodation prior to the tour commencing however I am still waiting for a reply. The tour looks very comprehensive and we are looking forward to it.”

Helpful Report

Posted 8 years ago

Hello Jane, Thank you for your review, you’ve chosen a wonderful tour of Sicily with one of our specialised local operator partners. We can see they have responded to you in your booking conversation and you’ve also now written back, which is great! By booking your tour on TourRadar, you are put in direct contact with the local tour operator, which means you can end up speaking with someone from the other side of the world. Time zones can delay response times sometimes, as not all of our smaller partners are available 24/7. The most important thing is that your queries are being addressed and we’d also like to remind you that our Travel Experts here at tourradar.com are available for you around the clock. Have a wonderful weekend and enjoy planning your trip! The TourRadar Team

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“This is the first time I have used TourRadar and I found them to be very helpful and professional. They responded to my all my queries promptly (considering the time-difference) and it was a pleasant experience booking my trip. This is a great, hassle-free way to organise a holiday. I would happily recommend TourRadar to anyone thinking of traveling!”

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Posted 8 years ago

“Easy to search and book”

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Posted 8 years ago

“User friendly”

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Posted 8 years ago

“Reply to my request”

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Posted 8 years ago

“Easy to deal with contact centre staff. They are very helpful. I haven’t left for my trip yet but tour I have picked looks good value for money!”

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Posted 8 years ago

“They had a great variety of tours and the descriptions for clear and easy to understand. There was also a nice sale going on when I booked. I found the review also to be quite helpful as well as the lovely photos.”

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Posted 8 years ago

“lots of tour options, anywhere in the world”

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Posted 8 years ago

“haven't been on stour yet”

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Posted 8 years ago

“Easy to follow itineraries, useful sorting buttons on the side, good feedback on the chat/help line”

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Posted 8 years ago

“so far so good. I guess we will know when the tour begins.”

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Posted 8 years ago

“Followed up after an unpleasant surprise from the tour operator, and the customer service person explained things and rectified most of the worries.”

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Posted 8 years ago

“I am a new member of TourRadar and have to say, so far so good. It's great to compare so many tour operators in one go.”

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Posted 8 years ago

“The agent was very professional and pleasant to speak with.”

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Posted 8 years ago

“So easy to use. The filters were really helpful. I found what I wanted so quickly. It was much easier than the other websites”

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Posted 8 years ago

“quick response to both questions before booking my tour, as well as provision of all related tour docs. I booked within a week of departure and the online response has been great.looking fwd to see what my experience is like, next saturday”

Helpful Report

Posted 8 years ago

Hi Mayke, Thank you for your positive review. We are happy to see that you were able to be confirmed on this great trip to Egypt, especially when it was approaching so soon. Glad you enjoyed your booking experience with TourRadar and we can't wait to work with you again. Happy Travels! Cheers, The TourRadar Team

Posted 8 years ago

“The reps I spoke to on the phone were polite, enthusiastic and very helpful. I went on a trip to Cuba last year and it was well run with a fantastic tour guide and a wonderful driver.”

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Posted 8 years ago

“Great variety of choices of tours available; almost too many, and fact that you could see what spaces were available for each tour.”

Helpful Report

Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews