TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well defined trips, English speaking guides, interesting itinerary.”

Helpful Report

Posted 7 years ago

“I love how easy it is to use, and the sales are great! But the time from sending a message to getting a response is quite slow there should be a live chat option”

Helpful Report

Posted 7 years ago

“The process was easy but I wish there was more specific information about the trips. I plan to come in a day early. I would like to make additional hotel reservations to cover that time. The staff answers questions but not always the specific question being asked.”

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Posted 7 years ago

“While browsing the tour packages of europe, Tour radar came to my notice.As october is more suitable at Egypt compared to Europe , I decided to book egypt package .Had I booked it few weeks before, I could have availed great early bird offer.Initially problem faced during booking about selection of accommodation .Somehow it was resolved with the help of Tour Radar people who guided thru chatting and telephonic conversation as well.The response from Timeless Tour is not very prompt.However booking experience was good.”

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Posted 7 years ago

“Got a good Deal but also need to book 4 nights in Paris but could not at this time”

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Posted 7 years ago

Hello Philip, Thank you for your review. You're going to love your time in France! The operator you have chosen is one of the few operators who does not offer an option for pre and/or post tour accommodation to be booked as an additional service. Not to worry though, you can book your accommodation direct with the tour hotel or at an alternative of your choice. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“Operators were helpful Website was a bit ambiguous”

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Posted 7 years ago

“I will have a real opinion of TouRadar AFTER I take the tour I have booked. So far the attention received was good, especially when I called per telephone to clarify certain things.”

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Posted 7 years ago

“Pude seleccionar un circuito que teneia interes en conocer Norte de España en no mas de 10 dias. Porque estamos viajando desde Argentina y el tiempo es limitado,, Y pasar por las Tierras de mis Abuelos paterno”

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Posted 7 years ago

“staff were very helpful and responded quickly to queries”

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Posted 7 years ago

“Took while to communicate but got there in the end.”

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Posted 7 years ago

Hi Louise, Thank you for your review! You've booked a wonderful river cruise and we have no doubt it will be a magical experience! We're pleased we were able to confirm your cruise booking within 24 hours and remain here for you should you like to arrange any additional services. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“Yes, website was quite easy and online booking was simple and fast.”

Helpful Report

Posted 7 years ago

“Easy to use the site. One phone call (about another tour); representative was very helpful.”

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Posted 7 years ago

“Easy to use site. Communication with staff was fast, friendly and helpful.”

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Posted 7 years ago

Hi Shelby, We appreciate you taking the time to provide your feedback. Our team of Travel Experts are available 24/7 to help provide unbiased advice on a variety of tour options. Let us know if there is anything we can help with before you head of to Iceland. Happy Travels! The TourRadar team

Posted 7 years ago

“best price through tour radar for our tour of Ireland”

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Posted 7 years ago

Hi Ann Marie, Thank you for your positive review, we appreciate your feedback. TourRadar is committed to offering the best price guaranteed at the time of booking. If you find the same tour, for the same price somewhere else, we'll match it. Glad to see you had a great time in Ireland with Cosmos. We look forward to working with you again. Cheers, The TourRadar Team

Posted 7 years ago

“It would be more helpful if the cost of the occupancy of rooms displayed the cost before the total is mentioned.”

Helpful Report

Posted 7 years ago

Hi Nandini, Thank you for your suggestion, we appreciate your feedback. Information about rooming options can be found on the Booking Page, along with the pricing breakdown prior to travellers applying payment for a booking. While going through the Booking Page you have the option to select an alternate rooming option if you prefer the comfort of your own room. We hope you have a great time exploring Ireland with Trafalgar Tours. Happy Travels, The TourRadar Team

Posted 7 years ago

“Responsive, both TourRadar and operator Discover Canada. Would suggest option to complete booking with more than one room selection combination.”

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Posted 7 years ago

Hello Kenneth, Thank you for your feedback. We're pleased to hear you've been happy with your experience booking your Discover Canada tour through TourRadar! We'll be working on a feature to allow more complex rooming combinations on our booking page soon and thank you for your suggestion. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“There are many options of tours, and they are very easy to filter according to what is needed for the trip. A good option if you're lazy to research tours. Sure it is more expensive than organising all by yourself, but it is more convenient.”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your feedback. Our mission is exactly as you've mentioned, to make searching and booking tours from all over the globe, as easy and convenient as possible. Tour prices are set by the operators of the tours and in fact, often make your trip more cost-effective than planning it all on your own. Don't forget that group touring offers many additional benefits like door-to-door transport throughout your trip and the service of an experienced tour leader! We hope you have a wonderful tour and thank you for choosing TourRadar. The TourRadar Team

Posted 7 years ago

“it was easy to book. Later understood tour operator is in Slovenia.This is my first tour. Shall write after the tour.”

Helpful Report

Posted 7 years ago

Hi Palapillai, Thank you for providing us with your feedback. Congrats on booking your first tour, we are very happy that you chose to book through TourRadar! Each tour that you book through our platform will earn you travel credits that you can use towards booking a future trip through us. We hope that you have a wonderful upcoming holiday exploring Croatia. We look forward to hearing about your travels upon your return. If you have any questions before you go, our Customer Support team is available 24/7 via phone and live chat to assist. Best regards, The TourRadar Team

Posted 7 years ago

“Very easy to Navigate.”

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Posted 7 years ago

“TourRadar tours are very affordable. Booking online was so easy. The description of each tours was focused that helped a lot in deciding which tour to sign up for. Prompt response to questions by operators was another plus.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,763 reviews