TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,797 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,797 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It would be more helpful if the cost of the occupancy of rooms displayed the cost before the total is mentioned.”

Helpful Report

Posted 7 years ago

Hi Nandini, Thank you for your suggestion, we appreciate your feedback. Information about rooming options can be found on the Booking Page, along with the pricing breakdown prior to travellers applying payment for a booking. While going through the Booking Page you have the option to select an alternate rooming option if you prefer the comfort of your own room. We hope you have a great time exploring Ireland with Trafalgar Tours. Happy Travels, The TourRadar Team

Posted 7 years ago

“Responsive, both TourRadar and operator Discover Canada. Would suggest option to complete booking with more than one room selection combination.”

Helpful Report

Posted 7 years ago

Hello Kenneth, Thank you for your feedback. We're pleased to hear you've been happy with your experience booking your Discover Canada tour through TourRadar! We'll be working on a feature to allow more complex rooming combinations on our booking page soon and thank you for your suggestion. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“There are many options of tours, and they are very easy to filter according to what is needed for the trip. A good option if you're lazy to research tours. Sure it is more expensive than organising all by yourself, but it is more convenient.”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your feedback. Our mission is exactly as you've mentioned, to make searching and booking tours from all over the globe, as easy and convenient as possible. Tour prices are set by the operators of the tours and in fact, often make your trip more cost-effective than planning it all on your own. Don't forget that group touring offers many additional benefits like door-to-door transport throughout your trip and the service of an experienced tour leader! We hope you have a wonderful tour and thank you for choosing TourRadar. The TourRadar Team

Posted 7 years ago

“it was easy to book. Later understood tour operator is in Slovenia.This is my first tour. Shall write after the tour.”

Helpful Report

Posted 7 years ago

Hi Palapillai, Thank you for providing us with your feedback. Congrats on booking your first tour, we are very happy that you chose to book through TourRadar! Each tour that you book through our platform will earn you travel credits that you can use towards booking a future trip through us. We hope that you have a wonderful upcoming holiday exploring Croatia. We look forward to hearing about your travels upon your return. If you have any questions before you go, our Customer Support team is available 24/7 via phone and live chat to assist. Best regards, The TourRadar Team

Posted 7 years ago

“Very easy to Navigate.”

Helpful Report

Posted 7 years ago

“TourRadar tours are very affordable. Booking online was so easy. The description of each tours was focused that helped a lot in deciding which tour to sign up for. Prompt response to questions by operators was another plus.”

Helpful Report

Posted 7 years ago

“They are very accommodating and ensure that all your questions are answered.”

Helpful Report

Posted 7 years ago

“Found a good tour we hope”

Helpful Report

Posted 7 years ago

“Great selection of tours, easy to use and understand, well organised”

Helpful Report

Posted 7 years ago

“There was a good selection of tour options for the area I am planning travel. The booking process was fairly easy and the response time for confirmation was very quick. However, I did find it a bit disconcerting that there was reference to health insurance ‘being required’ and when I went to get a quote was told there was nothing available in Ontario. I do have personal coverage so that part is not a concern. Once I received confirmation it was a bit confusing whether I was talking to someone from TourRadar when I asked a question, or the tour company Europemonda. They were quick to sort it out for me though. All in all, it was an easy process and the prices were quite reasonable.”

Helpful Report

Posted 7 years ago

Hello David, We're happy to hear you found your trip of a lifetime on TourRadar.com and thank you for your positive feedback on the usability of our site. While we strongly recommend all travellers are covered by travel insurance while they are abroad, the requirements for this insurance varies from one tour to the next, as outlined by the tour operators. We're happy to hear your existing coverage meets the minimum requirements for your tour however still recommend you are covered for things like theft, delayed flights, emergencies etc; which a good travel insurance policy will cover you for. You've chosen a wonderful tour and you're in great hands with our trusted partner, Europamundo. Have a wonderful trip and we look forward to hearing all about your experience upon your return! Happy Travels! The TourRadar Team

Posted 7 years ago

“Ease of use.”

Helpful Report

Posted 7 years ago

“Very easy to book great selection of tours at great prices”

Helpful Report

Posted 7 years ago

“I let you know when l get my revised dates to go on egypt 9 day tour thanks jill”

Helpful Report

Posted 7 years ago

“Easy access to trips but would have liked more clarification on exact pricing from the tour I chose rather than a bundle of add ons with no description of what it was for”

Helpful Report

Posted 7 years ago

Hello Elaine Marie, Thank you for your feedback, we are always eager to hear from our customers and what we can be doing to improve your experience when booking your holiday on TourRadar.com. The list of inclusions and exclusions on any given tour can be viewed on the tour page under the 'What's included' tab. One of our Customer Relations team will be in touch with you shortly in order to identify the source of the issue and to understand how we can improve moving forward. Thanks again for taking the time to share your experience! The TourRadar Team

Posted 7 years ago

“Easy to use”

Helpful Report

Posted 7 years ago

“By following up of our booking and giving advice for further services.”

Helpful Report

Posted 7 years ago

“fairly efficient process”

Helpful Report

Posted 7 years ago

“Easy to follow booking instructions on your website. Now hoping that our guided tour wilĺ be as good and adventures as advertised and as mentioned and more so that we can recommend to our friends. Already I have convinced one friend to come with us on this tour.”

Helpful Report

Posted 7 years ago

Hi Emmanuel, Thank you for booking with TourRadar! We're pleased to hear you had a good experience on our site, allowing you to find and book your desired tour with ease. You've chosen a wonderful tour with one of Europe's most experienced tour operators. We recommend in order to best prepare for your trip and to understand what to expect on tour, that you read through the tour documentation thoroughly, plus we have some great online articles about touring in Europe which will help too! While you're getting friends on board to join you on this awesome trip, don't forget that you can refer friends through our referral program which benefits both you and the friend you're referring. Wishing you happy travels Emmanuel! The TourRadar Team

Posted 7 years ago

“Selection of trips was good with lots of dates available”

Helpful Report

Posted 7 years ago

“Overall, good layout to narrowing down cruise choices. However, there were two glitches: 1. The end date of the cruise we chose was stated wrong on your site. The operator's site had the correct date. It's real important to get start/end dates right! 2. For American citizens anyway, the bed choice options are confusing. There should be more buttons: eg. 1. 1 single bed (1 twin bed) [good for 1 person] 2. 2 twin beds [good for 2 people sleeping in separate beds] 3. 1 double bed or larger [ good for 2 people sleeping in the same bed]”

Helpful Report

Posted 7 years ago

Hi Steven, Thank you for taking the time to provide us with your booking experience with TourRadar, we greatly appreciate your constructive feedback. We understand that while our site does offer many great options to assist you with booking your tour easily, there are some aspects of our booking page that could be clearer. For bed preferences, we are aware that this may not be understood by all travellers in our Global community and are working towards making the terminology more universal and for all our travellers. Have a wonderful upcoming trip and please let us know if there is anything else we can help with before you go. Happy Travels! The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,797 reviews