TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt response to communication. Tour consultants appear helpful and courteous.”

Helpful Report

Posted 6 years ago

“We have a long and tight travel schedule in UK and others all fixed, left us only 3 days for Scotland where we want to join a local tour. But we could not find one with reasonable price. TourRadar helped us find one! And most important thing is although the communication is via email but TourRadar always replies very fast! Will see how is the trip recommended in Jun!”

Helpful Report

Posted 6 years ago

Hello Rouhan, We're delighted we were able to help your travel plans become a reality! We have no doubt you'll have a fantastic time on your trip! Thanks for choosing TourRadar, The TourRadar Team

Posted 6 years ago

“The website was easy to use, laid out very well, and the people were very responsive when I had inquiries.”

Helpful Report

Posted 6 years ago

“- The website provides a nice and huge variety of different tours, which I found impressive. - I had issues booking a tour and the support team helped me as much as they could given the circumstances - I felt they cared for my needs. - When chatting with a TourRadar Live Chat advisor, I felt the excitement the advisor had about the topic (he used to be a tour guide on a tour I had questions about) and felt I could trust his judgement. - I haven't even started the tour that I booked yet, but I'm already extremely happy about the booking process, the support advisors and the information provided - very competent service which you rarely see nowadays. Thank you!”

Helpful Report

Posted 6 years ago

Hello Sylvia, What wonderful feedback! Here at TourRadar, we live for travel and we're delighted you invited us to help you book your trip! We're confident you'll have a wonderful time on your tour and can't wait to read your tour review! Happy Travels, The TourRadar Team

Posted 6 years ago

“Very good website. Easy booking system. Great selections of tours ! This is the first time for booking to my husband and I. Really looking forward to go and we hope your company is true to your promises and it will go well. Appreciate and love the payment options. Will try the online chat option.”

Helpful Report

Posted 6 years ago

Hello Leslie, Thank you for your positive feedback! We're glad you've enjoyed using our site to book your tour. We understand it's important to give you complete control over your payment schedule and are glad to hear it's a feature that makes your preparation for travel even easier. Have a wonderful time on tour! The TourRadar Team

Posted 6 years ago

“Booking was very easy. Chat operator very helpful. Next see how tour goes!”

Helpful Report

Posted 6 years ago

“Very good and easy too use. Will see how our tour gors.”

Helpful Report

Posted 6 years ago

“I like quick responds from an agent Lyra immediately I booked my trip on web site.”

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Posted 6 years ago

“Although we are yet to experience our tour to date TourRadar have been amazing. Extremely efficient and helpful. Feeling like we are going to have an amazing trip to Vietnam.”

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Posted 6 years ago

“They made the whole booking process very easy,I booked over the phone and was very happy with everything they did for me in a very cheerful manner.”

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Posted 6 years ago

“Very user-friendly, all pertinent info included on the website!”

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Posted 6 years ago

“Top notch customer service with almost instantaneous answers to my questions. Love the search functions and competitive prices.”

Helpful Report

Posted 6 years ago

“The web site was very good; easy to read and told us everything we needed to know.”

Helpful Report

Posted 6 years ago

“TourRadar have a great range of tours available. I initially had a slight problem booking through the website but this was sorted out very quickly by Malintha. I was very impressed with the response. I haven’t actually done the tour yet so here’s hoping it’s as impressive as the service so far...”

Helpful Report

Posted 6 years ago

“Easy to use and great prices”

Helpful Report

Posted 6 years ago

“Easy to use site with a broad range of easily accessible deals. Very responsive staff who provide comprehensive answers.”

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Posted 6 years ago

“Detailed info on the tours and quick responses to questions even on the weekend.”

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Posted 6 years ago

“The TourRadar reservation site is unique. It's a great way to communicate about the different aspects of the tour. It's shows the trail of communication in one place rather than needing to back track through mounds of emails. It provides links to pertinent information about the tour, provides your invoice, is a quick way to ask and answer questions, stores the itinerary and vouchers, and gives contact information - all in a single place.”

Helpful Report

Posted 6 years ago

Hello Clint, We're delighted to hear you're enjoying the site, we're enjoying having you visit! Have a wonderful time on your next adventure and don't forget to tell us all about it in your tour review when you return. Thank you for sharing your TourRadar experience, The TourRadar Team

Posted 6 years ago

“Great deals, easy to use and straight forward.”

Helpful Report

Posted 6 years ago

“It was very easy to navigate and very informative”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews