TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to book and good info on tours”

Helpful Report

Posted 6 years ago

“They bent over backwards to sort out a problem I had getting a promised price from a company in India, and did so cheerily and efficiently.”

Helpful Report

Posted 6 years ago

“This was a very simple service to use. It appears well organized with good information and a quick turnaround. It was noted that it could take 48 hours for my booking to be confirmed and I had an answer within only a couple of hours. I suspect that has at least something to do with the efficiency of the tour company itself but the integration seemed to go very smoothly.”

Helpful Report

Posted 6 years ago

“Easy to use website. Selection of tour operators and tours convenient. Vanessa provided a very good Customer Service over the phone.”

Helpful Report

Posted 6 years ago

“I was very pleased with Madara, the Customer Service Rep who assisted me with my booking. She was great and really very helpful. Price of the tours being offered is very competitive and reasonable. Site was very easy to navigate. I am a repeat customer of Tour Radar and will definitely use your site again for future travels.”

Helpful Report

Posted 6 years ago

“Smooth transaction via online.”

Helpful Report

Posted 6 years ago

“I loved the selection of tours and also the diversity of the tour operators available. Really like the feature where you can see the itinerary on the map. I'd probably use different ways to highlight information. The Customer Support reached out to me very quickly and provided me with all the necessary details. The only thing I noticed was missing in the Inbox was a button or a place where you can go back and see the tour page after the booking is confirmed. Overall is really great.”

Helpful Report

Posted 6 years ago

“Nice website and selection.”

Helpful Report

Posted 6 years ago

“TourRadar is a great way to compare tours, showing all prices and tour providers. The website is extremely easy to use. And the best part is you get to build up travel credits as you book so that you can use these against your next tour. We have booked with TourRadar 3 times in the last year.”

Helpful Report

Posted 6 years ago

“Super easy and convenient!”

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Posted 6 years ago

“A few days ago I had never heard of TourRadar, now however, I'm a fan! We decided to try an African safari a few weeks ago; until then it wasn't on our "radar" screen. My daughter provided a link to TourRadar and I was very impressed with the sheer number of options! Using the filters, I was able to break those sheer numbers down to a manageable amount. As a result, within a few days, I've booked 2 safaris! I'm 69 years old and this system is simple to use!”

Helpful Report

Posted 6 years ago

“Good Service”

Helpful Report

Posted 6 years ago

“Very easy to use and the help chat was super handy with any questions I had. Keep up the good work guys!”

Helpful Report

Posted 6 years ago

“Easy to use and good variety of tours”

Helpful Report

Posted 6 years ago

“TourRadar offers a very good selection of tour options from various operators. In addition, the information for all the tours is presented in a standard format. This makes it easy for the user to compare the various tours against each other and to identify the exact tour that is most suitable.”

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Posted 6 years ago

“Well so far so good. We have just booked our trip. The agent was very kind and helpful. I will rate again in the near future. Thanks”

Helpful Report

Posted 6 years ago

“I just finished booking a tour and would like to commend MADARA for the excellent service she provided. She was with me the entire time and walked me through the process. Booked our UK tour without any issues! You deserve more than 5 stars!!!! =)”

Helpful Report

Posted 6 years ago

“It was very easy to book with TourRadar. They were every responsive and their website was very easy to use. I will seek them out for my next tour.”

Helpful Report

Posted 6 years ago

Hello Judy, We're pleased to hear we've been able to take the stress out of booking your next trip! We hope you have a wonderful time on tour and look forward to hearing from you again soon! Happy Travels, The TourRadar Team

Posted 6 years ago

“I have only booked my first cruise with Tourradar. The best part of the working through TourRadar was that they answered all my questions I sent to them with good understandable replies. Once I decided what to book the process on the internet was easy, well documented and fast. On my experience so far i will book through them again.”

Helpful Report

Posted 6 years ago

“Very responsive”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews