TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,755 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,755 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was very easy and fast to book.”

Helpful Report

Posted 6 years ago

“More detail info on tours when compared to competition. Customer service personnel are friendly and welcoming.”

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Posted 6 years ago

“We were on the Rome Florence venice tour (nights) operator flag travel, it was just perfect our tour leader Alfredo was the best so helpful and polite, he was a Gem to everyone on the tour. The whole experience of this tour is no complaints it was organised well and had plenty of free time if we wish and met some wonderful people whom was traveling with ours. 5 stars for sure.”

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Posted 6 years ago

“This site is so easy to use! You can search any part of the world and have hundreds of tour possibilities for your review. We have booked several tours so far and plan to book many more. The tours themselves have been excellent and affordable.”

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Posted 6 years ago

“Excellent communication and help throughout. Quick responses to questions. Overall a very easy process. Very simple final booking and payment. Even accommodated a non standard booking, with different prices to those displayed.”

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Posted 6 years ago

“Our agent did an excellent job of getting the four of us booked. This was definitely one of the easiest tours I've booked.”

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Posted 6 years ago

“Easy to book. Great after purchase service.”

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Posted 6 years ago

“easy to operate”

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Posted 6 years ago

“Easy to use. Great savings. Excellent help if needed. I use TourRadar for most of my trips now”

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Posted 6 years ago

“First time with this company, Has been very good so far.”

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Posted 6 years ago

“Web site was user friendly and very informative about the tour and making the booking was easy with a short response time to confirm the booking and payment.”

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Posted 6 years ago

“Website is user friendly. Response time is fast.”

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Posted 6 years ago

“We just returned from an amazing trip to Morocco. We were transported to "another world" for 9 days with"Everything Morocco". We had the opportunity to experience being in the desert in Merzouga and riding camels, walking through a maze of alleys in the old Medina in Fes and experiencing the greatness of the Great Mosque in Casablanca. Our guide Jamal Afkir was extraordinary and made the trip truly memorable. His knowledge of the country's history and geography enriched our experience beyond what we expected. I can't wait to return to Morocco and visit Tangier, Tetouan and new places we didn't see. I highly recommend this tour.”

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Posted 6 years ago

“Very personable and helpful.”

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Posted 6 years ago

“easy to navigate site and fast and efficient correspondence”

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Posted 6 years ago

“Very good so far, the only thing is not including a pick up airport, especially for people who come to Israel for first time is kind of uncomfortable,because the languages and prices for taxis, American people like me who always travel to Europe and south America, always they pick you up at airports, for security and confort.”

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Posted 6 years ago

“Very easy website & prompt response!”

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Posted 6 years ago

“The booking agent was great and answered most of my questions. My only question not answered is how can I let the other 3 members of our tour use their own credit card to pay for the rest of the tour?”

Helpful Report

Posted 6 years ago

Hi Patricia, Thank you for your review. We're delighted to hear that we have been able to assist you with your booking-related queries! You can look at adding additional credit cards to pay off your balance by clicking on the 'Add Payment' button in the booking conversation page. Detailed instructions on how this can be done will be sent over to you. Hope this helps and please don't hesitate to reach back out to us if you have any additional questions. We are available 24/7. Kind Regards, The TourRadar Team

Posted 6 years ago

“A wonderfully rich and well planned 10 day Spain tour. The quality of the hotels (mainly the sleek H-10 chain, the bus and train arrangements and the tour guides was exemplary. The 90 + degree heat caused our 70 somethings bodies to cut shortmade some of the guided tours. We would enthusiastically recommend Tourradar to everyone.”

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Posted 6 years ago

“very caring well organized kind helpfull understanding”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,755 reviews