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TourRadar Reviews

4.5 Rating 6,763 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,763 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 26th March 2025
Maria
TourRadar 5 star review on 18th December 2024
Kerry
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 17th May 2024
Gary
TourRadar 5 star review on 16th May 2024
There
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Anonymous
Anonymous  // 01/01/2019
Fast response, well organize tours. Excellent Customer Services skills from FEZ Tour Operator on Istambul. So far, everything is well. Let you know my experience in Turkey on my return home.
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Posted 3 years ago
I will contact you for my next trip because I had an excellent service.
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Posted 4 years ago
We booked a safari in Feb 2020 for June 2020, which was postponed to Sept. 2021. However, the operator cancelled it and we weren't informed until I asked 12 days before we were supposed to leave. It was very stressful because it was a very important and emotional trip for us. However, Tourradar's customer service was able to find a good alternative before the departure date, and they negotiated a good price for us. Their team really made a VERY stressful situation (which was the operator's fault, not tourradar) a lot easier to deal with. All in all, it took three days from me finding out the tour was cancelled until I had booked the new tour. Special thanks to Hannah and Claire for some amazing service and for their patience! I can't wait to get to my dream trip.
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Posted 4 years ago
Easy to use and and they are well connected to the client with full support and updates any necessary information that might be helpful for our trip. Thank you so much
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Posted 4 years ago
Very good customer service
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Posted 4 years ago
It was simple and quick!
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Posted 4 years ago
Very quick and easy. I love the fact that I can transfer my payment to another tour if the need arises. Lots to choose from, but this tour is perfectly suited to me!!
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Posted 4 years ago
Booking was easy. Had a problem with my card and used on-line chat with Kassy who was very knowledgeable and helpful.
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Posted 4 years ago
Very easy to follow and quick. Looking forward to our trip next year.
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Posted 4 years ago
Easy to book. Had direct contact with the Tour provider. Easy to use.
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Posted 4 years ago
Tour was well organized and had overall good experience. I Loved all the sites we have visited & thought the hotels we stayed in were of a good standard. Trip date: August 2021
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Posted 4 years ago
It’s really really easy first of all..!! Everything is in detail that u need not search for anything..!! this is my first time booking an tour in TourRadar ..!! Very much impressive thing is Customer support.!!! Tooo goood..!!!
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Posted 4 years ago
We reviewed the itinerary for a New England Color Tour, liked and pressed BOOK IT. We have gotten confirmation and updates and links to more details. It was very easy!
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Posted 4 years ago
TourRadar are "simply the best". They are prompt in their correspondences with clients, requesting specific information and then providing you with everything you need to know and then more. Due to this "abnormal" time we find ourselves in, TourRadar went above and beyond what would be expected to accommodate my request for an eleven day tour of Armenia. Magnificent, and we haven't even started our tour yet...
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Posted 4 years ago
Really helpful and friendly staff. Would recommend this company.
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Posted 4 years ago
Booking process was great. Responses were quick. All of my questions were answered and requests customized and accomodated.
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Posted 4 years ago
Website is easy to follow. Questions are answered promptly.
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Posted 4 years ago
Tour Radar representative was very helpful in making changes to my travel plans.
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Posted 4 years ago
TourRadar personnel have been very helpful and accommodating. We are now able to receive alerts and print all the information we wanted.
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Posted 4 years ago
Great attention from Trip500… Batool help us with all the questions and doubts we had. Tour Radar easy to use and have a lot of choices !!
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Posted 4 years ago
TourRadar is rated 4.5 based on 6,763 reviews