TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nina was very helpful and answered all the questions. It was very professional.”

Helpful Report

Posted 4 years ago

“it was so easy and understanding to book on the website and I am so happy to do it by myself without family help.”

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Posted 4 years ago

“I am pleased to say that booking with TourRadae has been very pleasant. every thing went smoothly when booking our tour. Thank you for a great experience.”

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Posted 4 years ago

“Tour Radar have a very easy site to use, offering huge amounts of information on many hundreds of trips, with many, many different company's. Of equal importance is that you can phone them and talk through the various options and ad ons.”

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Posted 4 years ago

“So simple to book. The description of the trip was pretty comprehensive so we were happy to book. It took / days for the trip to be confirmed but that was made clear at the time. We were contacted almost immediately after confirmation and were easily able to ask questions”

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Posted 4 years ago

“All reps are very cooperative. Always a pleasure to talk to them.”

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Posted 4 years ago

“Several weeks ago, I reserved two places on the Devon and Cornwall Tour from London in July, 2022. I copied the confirmation, but could not find my booking later with Tour Radar. After several communications back and forth, I was advised to rebook, which I did. But, once again, I did not receive a confirmation for several days. Finally, I received a confirmation. It took me almost three weeks to book this trip. REVISED: Once TourRadar was notified of my problems, they helped and we have been able to book. Thanks.”

Helpful Report

Posted 4 years ago

Hi Dr David, It's very disappointing to know you had difficulties with your booking experience, but it is great to hear you are now booked on this wonderful adventure! Our team will reach out to you directly to gather more feedback, so we can fully understand and asses the situation. Thank you so much for your feedback and for taking the time to review us. Best regards The TourRadar Team

Posted 4 years ago

“Lots of options with TourRadar and very responsive to my questions. Looking forward to our trip!”

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Posted 4 years ago

“Was easy and quick. I have used TourRadar for Spain and Portugal which was a great trip and I’m hoping this one will be as well.”

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Posted 4 years ago

“Easy, efficient and exciting! That was my booking experience with TourRadar. I contacted them over the phone and they had immediate answers to my questions. Filling out the documents was easy and self explanatory. Looking forward to my trip!!!”

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Posted 4 years ago

“Very dynamic and easy to book with professional staff ….”

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Posted 4 years ago

“The customer service person who helped me book this tour was great. It was so painless. I told her that I wanted to join some other guests on their tour and gave her the booking number. She had my tour done in less than five minutes and even did a change to a private transport with no problems.”

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Posted 4 years ago

“Online booking with TourRadar went smoothly and was easy to complete.”

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Posted 4 years ago

“In today's Covid world, as you can expect, I had a lot of questions, and anxiety. They answered all of them to my satisfaction, and I proceeded with the booking.”

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Posted 4 years ago

“Easy to book - hopefully the tour will be as good as advertised.”

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Posted 4 years ago

“We found Altinkum Travel for our trip to Turkey through Tourradar. Any questions we have had have been answered promptly and to our satisfaction. The Tourradar website is excellent.”

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Posted 4 years ago

“Booking was really easy”

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Posted 4 years ago

“Initially, I had a problem booking the tour online, but I called and it was quickly booked by the agent.”

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Posted 4 years ago

“I give TourRadar 5 stars, your agent Montana was great and she helped me to get my trip confirmation from Explore Worldwide. However, Explore’s agent was either inexperienced, or lacked attention, because he made mistakes and answered really slowly. What is great about Explore Worldwide is their itineraries.”

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Posted 4 years ago

“I had a complicated request regarding scheduling. It was all handled through the chat messaging function. When a problem occurred with the credit card billing I received a phone call from a manager who took care of the problem.”

Helpful Report

Posted 4 years ago

TourRadar is rated 4.5 based on 6,763 reviews