Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price, size, added bonus of rotisserie. What’s not to love? So many ways to use it too. Baby roast potatoes yum!”

Helpful Report

Posted 2 years ago

Hello Tracey Many thanks for taking the time to leave your 5 star comments about your Air Fryer. The baby roast potatoes you have cooked sound delicious !!! Regards Keith - Group Customer Services Manager

Posted 2 years ago

“The product I bought is amazing I love the fact the digital display is so easy to use and it cooks to perfection every time. I had another air fryer from tower but it wasn’t a digital one so I personally prefer the digital one. The price was outstanding to me too”

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Posted 2 years ago

Hello Debbie Thanks for your kind words and for being such a great customer of Tower. We were delighted to read you returned to Tower for your second Air Fryer. We do hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 2 years ago

“𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 is an exceptional tech expert specializing in recovering lost assets and monitoring binary investment strategies. If you've been scammed by a fraudulent or unregistered cryptocurrency trader, you might not realize that help is available to recover your stolen funds. It's true that victims of bitcoin fraud can get their money back. I faced a similar issue and, thanks to a recommendation that made me discovered 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏. They helped me recover $217,950 worth of lost Bitcoins. When it comes to cryptocurrency recovery, 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀M is the real deal. You can check there website for further enquiries >>>>𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 ᴛᴇʟᴇɢʀᴀᴍ: ʜᴀᴄᴋɪɴɢᴘʀᴏᴛᴇᴀᴍ𝟶 You can also mail them >>> 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏 @ 𝐆𝐌𝐀𝐈𝐋 𝐂𝐎𝐌”

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Posted 2 years ago

“I've just purchased the Tower Dual Basket Airfryer and can I say it's amazing, makes cooking so easy. It's a must buy.”

Helpful Report

Posted 2 years ago

Hello Ms L Many thanks for your 5 star comments about your Tower Air Fryer - we were delighted to read your amazing comments. Keith - Group Customer Services Manager

Posted 2 years ago

“Recently purchased a T10037G Tower Scandi kettle. Very attractive kettle at an exceptionally good price. Feels a bit plasticky, but it is light for this reason. Boils quickly and water level is easy to see. We had some competitor products previously that look similar but would definitely recommend this one. Not the best kettle on the market but maybe the best value for money.”

Helpful Report

Posted 2 years ago

Hi Simon, Thanks for your 5 star comments about your kettle from Tower. We hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 2 years ago

“Our son bought us a Tower T17061BLK 4 litre Air Fryer, which was on offer. This is a compact entry level Air Fryer. It has two simple dials. One for temperature and one for length of time. Washed it, as per instructions, with warm soapy water ... Rinsed it ... then following instructions ... prep'ed a straightforward veggie dish for two, of potato and carrot wedges, tossed in a tblsp of olive oil with salt n pepper ... 10 mins + 3 mins later at 200C, we had a dish of perfectly cooked, browned and crunchy veggies. Delicious - as were the muffins I made later. This Air Fryer sits perfectly between our silver and black microwave and coffee machine. Recommended ... We have used it almost every day. Thank you to our son.”

Helpful Report

Posted 2 years ago

Hello Fizzknit, It was wonderful to read your in depth comments about your Tower Air Fryer. The variety of dishes you have cooked in your Air Fryer sound mouth-watering !!!! Thanks for your kind recommendation of Tower - rest assured our Customer Services Team are always available should you have any enquiries moving forward. Keith - Group Customer Services Manager

Posted 2 years ago

“2-1 cord/cordless steam iron.I liked my iron,very light and easy to handle.Thr cordless feature makes it easy to iron without worrying about moving the cord around.Temperature settings and controls perfect for and garment type.Ironing made easy!”

Helpful Report

Posted 2 years ago

Hi Thanks for your kind words about your Cordless Steam Iron from Tower. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“We are delighted with our Tower XpressPro!! A superb machine that has already increased the range of food that we are enjoying. The flavours have been definitely improved by air frying & the cooking times have lessened. Brilliant!!”

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Posted 2 years ago

Hello Paul, It was fantastic to read your comments about your Tower Air Fryer. We are a little biased here at Tower and we think our Air Fryers are brilliant too :-) Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Happy-end very happy”

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Posted 2 years ago

Hello David Thanks for your 5 star comments about how happy you are with your Tower product. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Bought this for my son and daughter in law and they love it”

Helpful Report

Posted 2 years ago

Hello |Lorraine Thanks for your 5 star comments and indeed your valuable order from Tower. Here at Tower HQ we were all delighted to read how much your son and daughter in law love their Tower product. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Firstly the cord/cordless feature is more useful. And the heating up of ceramic plate in 30 seconds and the steam effect is really amazing and effective for doing quick ironing. Thank you Tower. I'm loving it.”

Helpful Report

Posted 2 years ago

Hello Pramod, Many thanks for your 5 star comments about your Tower product. We were delighted to read how much you love your product. Rest assured our Customer Services Team are always available should you need any help in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Just received my tower ceraglide steam iron It is amazing. Tested it on my linen shirt which never looks ironed and it was superb. So happy going to re iron my whole Wardrobe 😂😂”

Helpful Report

Posted 2 years ago

Hello Carole, Thanks for your wonderful comments about your Ceraglide Iron. I was delighted to read the results - here at Tower we love our Ceraglide Irons too ! Keith - Group Customer Services Manager

Posted 2 years ago

“Not used it yet but looks pretty good very happy”

Helpful Report

Posted 2 years ago

Hello Martin Many thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you require any assistance with using your Tower product. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I needed a new air fryer so I bought this one”

Helpful Report

Posted 2 years ago

Hello Raymond, Many thanks for choosing Tower for your valuable purchase. Everyone at Tower HQ was delighted you chose Tower for your purchase. Rest assured our Customer Service Team are always on hand should you require any assistance in the future. Happy cooking !!!! Keith - Group Customer Services Manager

Posted 2 years ago

“Firstly, I don't think I'll be using my main oven that much after purchasing this little beauty. The speed and efficiency ia brilliant, easy to operate and clean and doesn't take up too much space, food is cooked well and fast, I put the racks and drip tray in dishwasher cleaned up well. My only downside I would say is I would have liked some sort of tray removal tool to take out trays when hot, it's a bit awkward with an oven glove to get hold of trays with hot food on. Other than that I am very happy with my 5 in 1.”

Helpful Report

Posted 2 years ago

Hi What a wonderful review to receive about your Tower Air Fryer. Here at Tower we love reading our customers comments. Thanks for your valuable order - rest assured our Customer Services Team are always available if your require any help in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Absolutely fantastic customer service,my airfryer was faulty and within 48 hours off emailing customer services I had received a replacement airfryer.”

Helpful Report

Posted 2 years ago

Hello Lee-ann Thanks for your 5 star comments about how our Customer Services Team helped with your recent enquiry. I was delighted to read how we handled your enquiry quickly. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I love my kettle and matching tea/sugar/coffee caddy’s! They look very stylish :)”

Helpful Report

Posted 2 years ago

Hello Many thanks for your kind words about your Tower kettle and matching storage canisters. Thanks for being such a great customer of Tower - we hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 2 years ago

“Bought for my nanna as she can’t open the tin-cans anymore it’s really easy to use she will love it!!.”

Helpful Report

Posted 2 years ago

Hi Charlene, It was wonderful to read how the Tower Can Opener has helped your nanna. Many thanks for your valuable order. Keith - Group Customer Services Manager

Posted 2 years ago

“I originally had just a one portion tower which was great, but since struggling more to use a conventional oven I decided to get larger 7l version. I have noticed a better even cook and crispiness due to having more space and the cooking time has reduced. So I am looking forward to trying a roast and even a cake.”

Helpful Report

Posted 2 years ago

Hello SuzieSue Thanks for your 5 star comments about your Tower Air Fryer. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Excellent product...”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving Tower a 5* review. We hope you visit our website again very soon to check out our fantastic range of products. Tanya - Customer Service Operations Manager

Posted 2 years ago

Tower is rated 4.1 based on 5,882 reviews