Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a tower vortex air fryer a couple of months ago, I have just used for the first time, I am absolutely blown away by it, I really didn't expect it to do what it says it can, I cooked frozen roast potatoes and stuffing balls, and it does exactly what it says it does, amazing food, half the cooking time of an oven, WOW and not a bad price either. I would most definitely recommend it.”

Helpful Report

Posted 3 years ago

Hi Carol, What a fantastic review to read about your Tower Air Fryer. We love our Air Fryers, and I was delighted to learn about some of the lovely meals you have cooked. Thanks for your recommendation. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“I have different air fryers but this one beats them all..”

Helpful Report

Posted 3 years ago

Hi Sharon, Thanks for your wonderful 5-star review about your Tower Air Fryer. Your valuable order has been greatly appreciated. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“I use Aquajet plus carpet washer to clean the carpet in my house it was really great, did a wonderful job quickly and very easy to use Good price Recommend”

Helpful Report

Posted 3 years ago

Hi It was great to read your 5-star review about your Tower AquaJet Plus Carpet Washer. Thanks for choosing Tower for your valuable purchase - we look forward to welcoming you back to our Tower website again very soon. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Very happy with product Quality is the top And all dishes comes soo tasty”

Helpful Report

Posted 3 years ago

Hi Kamila, Thanks for your wonderful comments about your Tower Air Fryer. I was delighted to read about the delicious meals you have cooked. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Love this!!! Does everything I need. Best Buy ever *****”

Helpful Report

Posted 3 years ago

Hi Thanks for your kind words about your Tower product. We really appreciate your valuable order. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“All excellent”

Helpful Report

Posted 3 years ago

Hi Maureen Thanks for choosing Tower for your order - its greatly appreciated. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“I read so many reviews about bad delivery that had I read before purchasing one I wouldn't have done so. I bought bought mine through Amazon Prime and 20 hours later I was having my first meal of fish and frozen chips cooked in my new Tower Air Fryer. Thank you Tower. Brilliant!”

Helpful Report

Posted 3 years ago

Hi It was great to read your 5 star review about the delivery experience for your Tower Air Fryer. Our courier partners do a fantastic job in ensuring our customers receive their parcels on time. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“20 minutes out of the box and I had the most satisfying meal of four roasted chicken thighs. It’s that simple and good.”

Helpful Report

Posted 3 years ago

Hi It was great to read that you're using your Tower Air Fryer and seeing some amazing results. The chicken thighs sound mouth-watering!!! Thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Superlative oven exactly what we wanted and does more than expected”

Helpful Report

Posted 3 years ago

Hi Mark, It was great to read your comments about your Tower Air Fryer. We hope you enjoy making many delicious meals !!! Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Just got this air fryer looks good still cooking all sorts in it love it up to now looks stylish gets a bit if getting used too but easy when you know how”

Helpful Report

Posted 3 years ago

Hi Janet, Thanks for your kind words about your Tower Air Fryer. I hope you continue to make many more delicious meals Rest assured should you have any enquiries our Customer Services Team are readily available. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“I've got the 4-3 litre iam so pleased its so easy to use. Iam a elderly single pensioner.”

Helpful Report

Posted 3 years ago

Hi Thanks for taking the time to leave your kind words about your Tower Air Fryer. Your valuable order from Tower is greatly appreciated. Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Excellent little machine.Was doubtful about buying as I thought it wouldn't be big enough but managed to roast a whole chicken in it. Am recommending to everyone.Excellent value 4 money. Tower 4l Vortx Air Fryer”

Helpful Report

Posted 3 years ago

Hi Sue, I was delighted to read your 5-star review and kind recommendation of your Tower Air Fryer. Thanks for choosing Tower for your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“I’ve had my mini air fryer with Rotisserie and I love it so much I can cook a chicken in 75mins and yesterday I received another mini for my friend for Christmas and of course to save money by not putting my big cooker on, I can cook a full roast dinner quicker than the main cooker so this is great,”

Helpful Report

Posted 3 years ago

Hi Thanks for your wonderful review about how you are using your Tower Air Fryer. We hope your friend loves her Air Fryer as much as you do. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“It’s absolutely brilliant 🤩”

Helpful Report

Posted 3 years ago

Hi Many thanks for your 5-star review about your Tower Air Fryer. We think our Air Fryers are brilliant also. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Got this at a bargain price which is always a bonus. Speed at which it cooks/roasts/fries is super quick. Never had one before and well impressed.”

Helpful Report

Posted 3 years ago

Hi AnneMaria, Many thanks for taking the time to leave your 5-star review about your Tower Air Fryer. We are impressed with our Air Fryers too !!! Thanks for choosing Tower Keith - Group Customer Services Manager

Posted 3 years ago

“I purchased the Tower Manual Air Fryer T17038 Oven on Sunday night and delivered by Wednesday so super quick delivery. I have Vascular Dementia & wanted something easier to use which this is. Cooked frozen chips & chicken fillets that took 18 minutes & the fillets were so moist inside. This model is not complicated & so easy to use. The manual design is easier to understand and spoke to customer service who were so helpful when I queried what I could cook inside. Would highly recommend”

Helpful Report

Posted 3 years ago

Hi Teresa, Thanks for your kind words about your Tower Air Fryer. It was wonderful to read how your Air Fryer is helping you. The meals you have cooked sound delicious. Please get in touch with our Customer Services Team should you have any enquiries. Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Do you use the Grill pan handles up or down in air fryer smokeless grill T17086”

Helpful Report

Posted 3 years ago

Hi Thanks for your review and your query relating to the Tower Air Fryer. I can see you have contacted our Customer Services Team with this enquiry - they will be contacting you to confirm. I can state however that the Grill Pan handles should be used in a downward position. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“My first time to use air fryer it's brilliant can't believe how quickly it cooks clean you could taste the food will never go back to a chip pan will not be using the grill”

Helpful Report

Posted 3 years ago

Hi Lorraine, Thanks for your 5-star review about your Tower Air Fryer. It was great to read that you have been converted to Air Frying. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Easy to use, use less energy”

Helpful Report

Posted 3 years ago

Hi Susan, Thanks for your kind words about your Tower Air Fryer. I was delighted to read your comments about being easy to use and most importantly helping with your utility bills. Thanks for choosing Tower. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“For cooking for one it’s a lot easier.”

Helpful Report

Posted 3 years ago

Hi Many thanks for your 5-star review about your Tower Air Fryer. It was so pleasing to read that your Air Fryer has met your expectations. Thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,821 reviews