Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,866 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got it from ASDA. Very well priced I know a lot of people have paid twice as much. It's very good value for the money, even I can use it (I didn't cook). chips nice an brown.10outof10.”

Helpful Report

Posted 3 years ago

Hi Keith, Thanks for your 5-star review about your Tower Air Fryer. Thanks for choosing our version of Air Fryers. Here at Tower, we always believe in providing quality products at affordable prices supported by great customer service. Thanks again Keith - Group Customer Services Manager

Posted 3 years ago

“Great. So far used it for homemade roast potatoes, par boiled 10 minutes first, which I normally do when using a normal oven had rest of beef casserole in slow cooker. Worked well. Did frozen chips last night to go with ham and egg and peas and sweetcorn. Also used it for frozen plaice in breadcrumbs which I served with new potatoes and my husband's favourite bake beans. So already only had it since 8th November so already saving me using the oven. Looking forward to trying out more with this machine. Also easy to clean after use. Plus using less olive oil for the roasters.”

Helpful Report

Posted 3 years ago

Hi JB, Thanks for your comments. It was great to read about all of the delicious meals you have made in your Tower Air Fryer. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Hey Tower, How about putting together a small book or app of recipe ideas to help people cook for the first couple of times with it 👍🏻👍🏻👍🏻”

Helpful Report

Posted 3 years ago

Hi Matt the taxi, Thanks for your 5-star review about your Tower Air Fryer. We love hearing from our customers as to how we can improve our products and services. Rest assured these have been noted. Many thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“A BRILLIANT air fryer. Great value for money. Cheapest place we found was on Very. SO easy to use and not only VERY practical, but looks the part in our kitchen too. Did first meal of steak and homemade chips (minimal oil). Was worried that the steak would come out overdone as was instructed to cook steaks both sides flipped em over after 5 mins each side. But they came out and I measured their temperature with food thermometer (63 degrees, medium) perfectly cooked. Great product. HIGHLY recommend. Oh and has 7 litre cooking drawer, so nice n big, plenty of room for lots of food (up to a medium chicken size…just)”

Helpful Report

Posted 3 years ago

Hi Matt The Taxi, Thanks again for your review. The meal in your picture looks delicious. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“I found Tower very helpful with my questions and prompt replies, also when I needed to return an item. Would really recommend the Tower company.”

Helpful Report

Posted 3 years ago

Hi Ane, Thanks for your kind words about our Customer Services Team here at Tower. I was delighted to read your recent contact was a smooth one. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“It's quick easy to use And cleaning is no problem I love my Tower 4ltr Airfryer”

Helpful Report

Posted 3 years ago

Hi James, Thanks for your 5-star comments about your Tower Air Fryer. We love our Air Fryers too - happy cooking!! Keith - Group Customer Services Manager

Posted 3 years ago

“Only bought it on Sat but really pleased with it. Not cooked any meat in it yet but roast potatoes and chips are brilliant.”

Helpful Report

Posted 3 years ago

Hi Ann, It was lovely to read about the meals you have cooked in your Tower Air Fryer. Rest assured if you have any enquiries, please feel free to contact our Customer Services Team. Thanks for choosing Tower for your valuable order. Keith - Group Customer Services Manager

Posted 3 years ago

“Was very impressed at how quick the food was cooked and the quality of the food was better than when cooked in the oven. Extremely pleased and looking forward to experimenting with different recipes.”

Helpful Report

Posted 3 years ago

Hello Lisa, It was great to see how your Tower Air Fryer has made a fantastic addition to your kitchen. Our Air Fryers are very popular with our customers. We look forward to hearing about the delicious meals you are going to cook in the future. Keith - Group Customer Services Manager

Posted 3 years ago

“Very happy easy to use”

Helpful Report

Posted 3 years ago

Hi Angela, Thanks for your 5star review about your Tower Product. We love reading our customer comments about how our products are easy to use and make them happy. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Wow best bacon sandwich ever love it”

Helpful Report

Posted 3 years ago

Hi Kenneth, Thanks for your comments about the meal you cooked in your Tower Air Fryer. We hope you make many more delicious meals. Keith - Group Customer Services Manager

Posted 3 years ago

“Was extremely competitively priced compared to some and on my first time of using I’m delighted with it .”

Helpful Report

Posted 3 years ago

Hello, Thanks for choosing Tower for your valuable purchase. Here at Tower, we always believe in providing quality products at affordable prices supported by great Customer Service. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“So far. So good. Seems easy to use. Doesn't take up too much space.”

Helpful Report

Posted 3 years ago

Hi Marion, Thanks for your kind words about your Tower Air Fryer. Rest assured our customer services team are on hand should you have any enquiries in the future. Many thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Pleased with our 5 in 1 air fryer but would like to purchase your cook book advertised on your site. Help please”

Helpful Report

Posted 3 years ago

Hi Rene, Thanks for your 5-star review about your Tower Air Fryer. Your valuable order was greatly appreciated. I can see you have messaged our Customer Services Team with your enquiry for the Cookbook - one of my team will respond to you within the next 24 hours. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Great product it is a must buy best iron I have bought yet.”

Helpful Report

Posted 3 years ago

Hi Thanks for taking the time to leave your 5 star comments about your iron. Thanks for choosing Tower for your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Ok just had over a mouth now and yea working very well just getting used to temp and time bit of hit and miss”

Helpful Report

Posted 3 years ago

Hi Mark, It was great to read your 5 star review about your Tower product. We understand that on occasions it takes time to get accustomed to a new product so if you have any queries please get in touch. Best wishes Keith - Group customer Services Manager

Posted 3 years ago

“So far so good doing what it’s supposed to”

Helpful Report

Posted 3 years ago

Hi Thanks for your comments. I was pleased to read that your Tower product is meting your expectations. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Bought the 4L two days ago and am completely hooked already, cooked chips (fries) from real potatoes and they were wonderful, made sure to rinse all the starch off and dried them thoroughly with kitchen paper, three to four sprays of sunflower oil and an additional two sprays after shaking halfway through, took 20mins from raw potato to perfectly cooked chips, sausages were cooked to perfection, will try baking with it soon and see how it handles that, but even if it doesn't do well when baking it would still get 5 out of 5 for me coz I only really wanted it for chips, sausage, bacon, chicken etc and it's already handled that perfectly, thanks Tower, worth every penny I spent on it, highly recommended, A+++, just need to buy an air fryer cookbook now xx”

Helpful Report

Posted 3 years ago

Hi Shelley We were delighted to read you were hooked with your new Tower Air Fryer. The meals you have cooked sound delicious. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Really happy with product so far”

Helpful Report

Posted 3 years ago

Hi Thanks for your 5 star review about your Tower product. Rest assured our Customer Services Team are readily available should you have any enquiries. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Having recently purchased your Tower Express Pro 10-in-2air Fryer-Oven It's the best purchase I've ever made Very easy to set up. The Recipe book is Brilliant. Shan't be using my cooker Again. Forget your Ninjas.”

Helpful Report

Posted 3 years ago

Hi Fred, It was great to read your review about your Tower Air Fryer. Thanks for choosing Tower for your valuable order. Happy cooking !!!! Keith - Group Customer Services Manager

Posted 3 years ago

“Best item I ever bought. Would recommend 👌 to anyone.”

Helpful Report

Posted 3 years ago

Hello, Thanks for your 5 star review and your kind recommendation for your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,866 reviews