Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just tried the tower pro air oven very impressed with the results of food just tried would definitely recommend”

Helpful Report

Posted 3 years ago

Hi Richard Thanks for your 5-star review about your Tower Air Fryer. I was delighted to read how impressed you were with the meals you had cooked. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Mayor Upgrade for Me !!”

Helpful Report

Posted 3 years ago

Hi Garry, Thanks for your 5-star review about your Tower Air Fryer. We hope you enjoy using your product - rest assured should you have any queries our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“The Tower cooker is absolutely amazing. First thing we cooked was a medium chicken from Tesco. Took 1 hour to cook and kept its moisture. We put some part boiled potatoes in the bottom to roast while the chicken was cooking and they were amazing too. Its ideal for when you just need to cook a small portion of meat for pack lunches. I am glad we went for this make and would recommend it.”

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Posted 3 years ago

Hi Claire Thanks for taking the time to leave your fantastic review about your Tower Air Fryer. I was delighted to read about the meals you have made - the photograph of the cooked chicken looked mouth-watering. Rest assured should you have any enquiries our Customer Services Team are always available to help. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Great price, perfect size, easy to use, looks good in the kitchen”

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Posted 3 years ago

Hi Many thanks for your 5-star review about your Tower product. I was delighted to read your product makes a great addition to your kitchen. Many thanks Keith - Group Customer Services Manager

Posted 3 years ago

“Nice size, not over powering on work surface. We are a family of 4 adults, not sure if it’s possible to feed all of us at the same time for some of our meal choices. Still early days and getting to know timings. What we have made has been a success. Roast pork with the most amazing crackling, very crispy roast potatoes and parsnips.”

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Posted 3 years ago

Hi Deanne, Thanks for taking the time to leave your 5-star review. The roast pork and crackling you have cooked sounds delicious!!! Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Great price £74 TESCO simple to use and food taste os great”

Helpful Report

Posted 3 years ago

Hi Jim, Thanks for your 5-star review about your Tower product. Here at Tower, we always strive to offer quality products at affordable prices supported by great customer service. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Tower made me very happy and satisfied woman”

Helpful Report

Posted 3 years ago

Hi Thanks for your 5-star review. We love reading when our products make our wonderful customers happy. Rest assured should you have any enquiries our Customer Services are on hand to help with any enquiry. Keith - Group Customer Services Manager

Posted 3 years ago

“Purchased a Model T17076 11Litre Air Fryer Oven at the start of the month and absolutely delighted with the ease of use and the cooked food it produces. Additionally, I’m saving on electricity and consuming far less fat. Win/win all round.”

Helpful Report

Posted 3 years ago

Hi We love reading our customers 5-star reviews about our products - especially your Tower Air Fryer. We were delighted to read your comments about how easy you're finding the use of the Air Fryer as well as the savings you appear to be making with your Utility Bills. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“No air cookers available at this date but this product I already have similar that’s 6/7 years old and allowing for wear and tear is just as good as it was when first purchased”

Helpful Report

Posted 3 years ago

Hi Roger, Thanks for your kind words I was delighted to read your Tower product is still going strong after all of these years. Keith - Group Customer Services Manager

Posted 3 years ago

“Sam was able to help me access recipes for our new air fryer, after I requested help with printing them. I was very impressed with Sam's politeness and willingness to provide further help. A credit to Tower.”

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Posted 3 years ago

Hi Many thanks for taking the time to leave your kind words about Sam our Customer Services Supervisor here at Tower. Sam loves nothing more than ensuring our customers enquiries have been fully answered. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Very pleased with my purchase still getting used to it. Did chicken wings patted dry, coated in cornflour and seasoning last night.was like fried chicken but without the fat. Did roast beef dinner in it on Sunday all cooked in an hour.”

Helpful Report

Posted 3 years ago

Hi Mandy, Thanks for your 5-star review about your Tower Air Fryer. It was great to read how you are getting used to the Air Fryer from the deliciously sounding meals you have cooked already. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Easy and simple to use, the only issue I have had is the button to release the basket is hard to use, it has to be pushed right down”

Helpful Report

Posted 3 years ago

Hi Lianne, Thanks for your 5-star review about your Tower Air Fryer. I was delighted to read your comments about how you are using your product. Should you have any queries rest assured our Customer Services Team are readily available to assist. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“It's my second one I have bought I really like the product I would recommend it too works well”

Helpful Report

Posted 3 years ago

Hi Samantha, Thanks for taking the time to leave your kind words about your Tower product. I was pleased to read you had returned to Tower to make your second purchase. Many thanks for your recommendation. Keith - Group Customer Services Manager

Posted 3 years ago

“Love our air fryer”

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Posted 3 years ago

Hi Simon, Thanks for your 5-star review about your Tower Air Fryer. I was delighted to read you love your Air Fryer - we love our Air Fryers too!!! Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Great buy . Very cheap to run . Very happy with my appliance”

Helpful Report

Posted 3 years ago

Hi Thanks for taking the time to leave your comments about your Tower Air Fryer. Your valuable order is greatly appreciated. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Recently purchased |Cavaletto Pyramid Kettle in dark blue and gold. Looks lovely and works very well. Particularly pleased to have saves £4.99 and to have received free delivery with Amazon.”

Helpful Report

Posted 3 years ago

Hi Nick, Thanks for ordering your Cavaletto Kettle directly from Tower. I was delighted to read the kettle has made a great addition to your kitchen. We look forward to you revisiting our Tower Website soon Keith - Group Customer Services Manager

Posted 3 years ago

“Its amazing cuts out the time of cooking I love it”

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Posted 3 years ago

Hi Ann, Thanks for your lovely comments about your Tower Air Fryer. We loved reading how your Air Fryer is helping cut down on your cooking time. Thanks for your valuable order. Keith - Group Customer Services Manger

Posted 3 years ago

“First time we used this product we were very impressed with the results.”

Helpful Report

Posted 3 years ago

Hi Thanks for your 5-star review about your Tower product. We were delighted to read the first occasion you used your product went well. Rest assured our Customer Services Team are readily available should you have any further enquiries. Keith - Group Customer Services Manager

Posted 3 years ago

“Early days yet but so quick and easy to use and food tastes better. A great prices too from a well known frozen food store.”

Helpful Report

Posted 3 years ago

Hi Thanks for your 5-star review about your Tower Air Fryer. It was great to read about how you feel the food tastes better - we love our Air Fryers also. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Simple to use,and so efficient.”

Helpful Report

Posted 3 years ago

Hi Thanks for your kind words about your Tower Product. We were delighted to read your comments about it being easy to use. Should you have any enquiries our Customer Services Team are on hand to help. Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,821 reviews