Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good, with finally joining the ever growing popularity of an Air Fryer (4 litre T17082 manual model). I'm just a beginner, but as my family become more familiar with its cooking capabilities, we'll all come to love it as a useful cooking appliance addition to the kitchen, and not just a occasional gadget. BTW, the pork and Bramley apple sausages were really yummy.”

Helpful Report

Posted 3 years ago

Hi John Thanks for choosing Tower for the purchase of your Air Fryer. I was delighted to read that things are going well. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Does a good job”

Helpful Report

Posted 3 years ago

Hi Thanks for taking the time to leave your 5-star comments about your Tower product. Should you have any further enquiries our customer services team are always on hand to assist. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“The ease of use particularly not having to dilly dally with oil is a game changer as most reviews suggest, plus you’re not using gas which is more costly than gold dust. I find selecting lower power & time settings work best as you can constantly check on the readiness of your ingredients.”

Helpful Report

Posted 3 years ago

Hi Thanks for choosing Tower for the purchase of your product. I was delighted to read how useful you are finding your product. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Paid for next day delivery and didn't arrive until day 2 But the lid is fine so far thanks”

Helpful Report

Posted 3 years ago

Hi Beverley, Thanks for your review about your delivery experience. Having investigated your purchase, I can confirm your order was made after the 1pm cut off time on Friday 30th September for next day delivery. Your order was delivered on the next working day of Monday 3rd October. I hope this clarifies your enquiry. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“First time we’ve bought anything for Tower but very impressed with the communication and speed of delivery. Love our little Tower air fryer, it’s changed our lives, would happily buy from them again.”

Helpful Report

Posted 3 years ago

Hi Katie, Thanks for your wonderful comments about your Tower Air Fryer. I was delighted to read how your Air Fryer has changed the way you cook. We hope you visit our Tower website again very soon. Keith - Group Customer Services Manager

Posted 3 years ago

“Wonderful - east, cost saving and amazing succulent meats xx”

Helpful Report

Posted 3 years ago

Hi Karen, Thanks for your 5-star review about your Tower product. We really appreciate your valuable order. Keith - Group Customer Services Manager

Posted 3 years ago

“Can't believe how good these airfryers are tried all sorts and just taste better the bacon does great and less messy.”

Helpful Report

Posted 3 years ago

Hi Steve, Thanks for sending your picture of your Tower Air Fryer. It was great to read how easy you are finding the use of your product. Thanks Keith - Group Customer Services Manager

Posted 3 years ago

“It is wonderful that mostly everything can be airfried, preventing splashing from open pans making the job and surroundings greasy. We are experimenting as we go along but have made several meals from The recipe book which came with the machine and all successful.”

Helpful Report

Posted 3 years ago

Hi Julie, I was delighted to read your 5-star review about your Tower Air Fryer. I hope you continue to make more delicious meals contained within the recipe book. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 3 years ago

“All good simple to use 👍”

Helpful Report

Posted 3 years ago

Hi Thanks for your 5-star review about your Tower product. I was delighted to read you are finding it easy to use. Our Customer Services Team are on hand should you have any queries. Keith - Group Customer Services Manager

Posted 3 years ago

“Wonderfull”

Helpful Report

Posted 3 years ago

Hi I was delighted to see the delicious meal you cooked in your Tower product. Thanks for choosing Tower for your purchase Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Great product great price great delivery! Whats not to love !”

Helpful Report

Posted 3 years ago

Hello Pauline, Thanks for taking the time to leave your kind words about your recent purchase from Tower. Here at Tower, we always strive to provide quality products at affordable prices supported by a great Customer Services Team. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Fantastic bit of kit. Early days but looking forward to using it. Bought this one as had shelf’s inside…large capacity and can rotisserie a chicken”

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Posted 3 years ago

Hi Dave, Thanks for your 5-star review about your Tower Air Fryer. We know you'll love using your Air Fryer to cook delicious meals. Should you have any enquiries please feel free to contact our Customer Services Team who will be delighted to help. Keith - Group Customer Services Manager

Posted 3 years ago

“Second tower air fryer after 10 yes old one gave up, just bought the digital one with slightly bigger basket - same excellent results. Very happy customer.”

Helpful Report

Posted 3 years ago

Hi Thanks for your wonderful 5-star review about your Tower Air Fryer. We were delighted to read you choose Tower once again for your purchase. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Mum had 1 borrowed it whilst she went on holidays absolutely perfect cooking machine. Had to get 1. Recommended to every1”

Helpful Report

Posted 3 years ago

Hi Thanks for taking the time to leave your wonderful comments about your Tower Air Fryer. We love reading when our wonderful customers recommend our products. Thanks Keith - Group Customer Services Manager

Posted 3 years ago

“Very good overall thrilled with the product.”

Helpful Report

Posted 3 years ago

Hi Tony, Thanks for your 5 star review about your Tower product. We love to read when our customer customers are thrilled by our products. Keith - Group Customer Services Manager

Posted 3 years ago

“Great cooking appliance .”

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Posted 3 years ago

Hi Wendy, Thanks for taking the time to leave your 5 star review about your Tower product. We really appreciate you choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Well what can I say so impressed with the Air Fryer T17076 havent used my main oven for over 2 weeks now have cooked so many different recipes would now like to find a good recipe book a happy bunny 😁😁”

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Posted 3 years ago

Hi Caz, Thanks for your 5 star review about how your Tower Air Fryer It was wonderful to read about the delicious recipes you have cooked using your Air Fryer. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Hi, I was very excited to try it out. Need to learn properly how to cook correct settings. So far I'm very happy with how crispy yet staying juicy the foods are. Thank you, Tracey”

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Posted 3 years ago

Hi Tracey, Thanks for sharing your experience about the meals you have cooked in your Air Fryer. The chicken and roast potatoes look mouth watering !!! Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Wanted a good airfryer, not too expensive but delivered, and Love it”

Helpful Report

Posted 3 years ago

Hi Linda, Thanks for your 5 star review about your Tower Air Fryer. It was great to see how your Air Fryer has made a wonderful addition to your kitchen. We hope you enjoy making many delicious meals. Keith - Group Customer Services Manager

Posted 3 years ago

“Hi I have bought a Tower T17072 7L Digital Vortx Vizion Air Fryer In the manual book at the back it told you the code to buy a replacement grill but I have misplaced the book do you know the item number that I would need as food is sticking on the tray so am after buying a new grill tray Thank you”

Helpful Report

Posted 3 years ago

Hi Thanks for your message and your 5 star review about your Tower Air Fryer. One of my Leadership Team has contacted you regarding a replacement tray. Regards Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,821 reviews