Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,885 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 1 star review on 4th November 2026

Lynne Cook

Isra

Tower 5 star review on 11th January 2026

Anonymous

265

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superlative oven exactly what we wanted and does more than expected”

Helpful Report

Posted 4 years ago

Hi Mark, It was great to read your comments about your Tower Air Fryer. We hope you enjoy making many delicious meals !!! Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“Just got this air fryer looks good still cooking all sorts in it love it up to now looks stylish gets a bit if getting used too but easy when you know how”

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Posted 4 years ago

Hi Janet, Thanks for your kind words about your Tower Air Fryer. I hope you continue to make many more delicious meals Rest assured should you have any enquiries our Customer Services Team are readily available. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“I've got the 4-3 litre iam so pleased its so easy to use. Iam a elderly single pensioner.”

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Posted 4 years ago

Hi Thanks for taking the time to leave your kind words about your Tower Air Fryer. Your valuable order from Tower is greatly appreciated. Take care Keith - Group Customer Services Manager

Posted 4 years ago

“Excellent little machine.Was doubtful about buying as I thought it wouldn't be big enough but managed to roast a whole chicken in it. Am recommending to everyone.Excellent value 4 money. Tower 4l Vortx Air Fryer”

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Posted 4 years ago

Hi Sue, I was delighted to read your 5-star review and kind recommendation of your Tower Air Fryer. Thanks for choosing Tower for your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“I’ve had my mini air fryer with Rotisserie and I love it so much I can cook a chicken in 75mins and yesterday I received another mini for my friend for Christmas and of course to save money by not putting my big cooker on, I can cook a full roast dinner quicker than the main cooker so this is great,”

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Posted 4 years ago

Hi Thanks for your wonderful review about how you are using your Tower Air Fryer. We hope your friend loves her Air Fryer as much as you do. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“It’s absolutely brilliant 🤩”

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Posted 4 years ago

Hi Many thanks for your 5-star review about your Tower Air Fryer. We think our Air Fryers are brilliant also. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“Got this at a bargain price which is always a bonus. Speed at which it cooks/roasts/fries is super quick. Never had one before and well impressed.”

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Posted 4 years ago

Hi AnneMaria, Many thanks for taking the time to leave your 5-star review about your Tower Air Fryer. We are impressed with our Air Fryers too !!! Thanks for choosing Tower Keith - Group Customer Services Manager

Posted 4 years ago

“I purchased the Tower Manual Air Fryer T17038 Oven on Sunday night and delivered by Wednesday so super quick delivery. I have Vascular Dementia & wanted something easier to use which this is. Cooked frozen chips & chicken fillets that took 18 minutes & the fillets were so moist inside. This model is not complicated & so easy to use. The manual design is easier to understand and spoke to customer service who were so helpful when I queried what I could cook inside. Would highly recommend”

Helpful Report

Posted 4 years ago

Hi Teresa, Thanks for your kind words about your Tower Air Fryer. It was wonderful to read how your Air Fryer is helping you. The meals you have cooked sound delicious. Please get in touch with our Customer Services Team should you have any enquiries. Take care Keith - Group Customer Services Manager

Posted 4 years ago

“Do you use the Grill pan handles up or down in air fryer smokeless grill T17086”

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Posted 4 years ago

Hi Thanks for your review and your query relating to the Tower Air Fryer. I can see you have contacted our Customer Services Team with this enquiry - they will be contacting you to confirm. I can state however that the Grill Pan handles should be used in a downward position. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“My first time to use air fryer it's brilliant can't believe how quickly it cooks clean you could taste the food will never go back to a chip pan will not be using the grill”

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Posted 4 years ago

Hi Lorraine, Thanks for your 5-star review about your Tower Air Fryer. It was great to read that you have been converted to Air Frying. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Easy to use, use less energy”

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Posted 4 years ago

Hi Susan, Thanks for your kind words about your Tower Air Fryer. I was delighted to read your comments about being easy to use and most importantly helping with your utility bills. Thanks for choosing Tower. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“For cooking for one it’s a lot easier.”

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Posted 4 years ago

Hi Many thanks for your 5-star review about your Tower Air Fryer. It was so pleasing to read that your Air Fryer has met your expectations. Thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“Just tried the tower pro air oven very impressed with the results of food just tried would definitely recommend”

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Posted 4 years ago

Hi Richard Thanks for your 5-star review about your Tower Air Fryer. I was delighted to read how impressed you were with the meals you had cooked. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Mayor Upgrade for Me !!”

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Posted 4 years ago

Hi Garry, Thanks for your 5-star review about your Tower Air Fryer. We hope you enjoy using your product - rest assured should you have any queries our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“The Tower cooker is absolutely amazing. First thing we cooked was a medium chicken from Tesco. Took 1 hour to cook and kept its moisture. We put some part boiled potatoes in the bottom to roast while the chicken was cooking and they were amazing too. Its ideal for when you just need to cook a small portion of meat for pack lunches. I am glad we went for this make and would recommend it.”

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Posted 4 years ago

Hi Claire Thanks for taking the time to leave your fantastic review about your Tower Air Fryer. I was delighted to read about the meals you have made - the photograph of the cooked chicken looked mouth-watering. Rest assured should you have any enquiries our Customer Services Team are always available to help. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Great price, perfect size, easy to use, looks good in the kitchen”

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Posted 4 years ago

Hi Many thanks for your 5-star review about your Tower product. I was delighted to read your product makes a great addition to your kitchen. Many thanks Keith - Group Customer Services Manager

Posted 4 years ago

“Nice size, not over powering on work surface. We are a family of 4 adults, not sure if it’s possible to feed all of us at the same time for some of our meal choices. Still early days and getting to know timings. What we have made has been a success. Roast pork with the most amazing crackling, very crispy roast potatoes and parsnips.”

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Posted 4 years ago

Hi Deanne, Thanks for taking the time to leave your 5-star review. The roast pork and crackling you have cooked sounds delicious!!! Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Great price £74 TESCO simple to use and food taste os great”

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Posted 4 years ago

Hi Jim, Thanks for your 5-star review about your Tower product. Here at Tower, we always strive to offer quality products at affordable prices supported by great customer service. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Tower made me very happy and satisfied woman”

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Posted 4 years ago

Hi Thanks for your 5-star review. We love reading when our products make our wonderful customers happy. Rest assured should you have any enquiries our Customer Services are on hand to help with any enquiry. Keith - Group Customer Services Manager

Posted 4 years ago

“Purchased a Model T17076 11Litre Air Fryer Oven at the start of the month and absolutely delighted with the ease of use and the cooked food it produces. Additionally, I’m saving on electricity and consuming far less fat. Win/win all round.”

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Posted 4 years ago

Hi We love reading our customers 5-star reviews about our products - especially your Tower Air Fryer. We were delighted to read your comments about how easy you're finding the use of the Air Fryer as well as the savings you appear to be making with your Utility Bills. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 4 years ago

Tower is rated 4.1 based on 5,885 reviews