Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say! I’m totally amazed with my air fryer oven! I’ve not used my main oven since my purchased! Only for cooking large meats. The air fryer produces moist on the inside and crisp on the outside! Cooking in a fraction of time! The handy three shelf are a fantastic idea ! Well done Tower!”

Helpful Report

Posted 3 years ago

Hi Sandy, What a fantastic review to receive about your Tower Air fryer. We love our Air Fryers too and we were pleased to read that your machine is assisting with your energy consumption. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Price good”

Helpful Report

Posted 3 years ago

Hi John, Thanks for your 5 star review. Here at Tower we believe in quality products at affordable prices supported by a great Customer Service. If you do have any enquiries please feel free to get in touch with our Team. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“It's the best thing I've ever bought for the kitchen and healthier”

Helpful Report

Posted 3 years ago

Hi Thanks for choosing Tower for the purchase of your Air Fryer. Your valuable order is greatly appreciated. Keith - Group Customer Services Manager

Posted 3 years ago

“Great product, wish I’d purchased a slightly bigger one now!”

Helpful Report

Posted 3 years ago

Hi Arno, Thanks for taking the time to leave your kind words about your Tower Air Fryer. Should you have any queries our Customer Services Team are readily available to help. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“I have cooked three dinners in my AF and I’m absolutely thrilled with the results. My existing oven is faulty and we cannot replace it until my new kitchen is fitted. I bought my AF as a ‘stop gap’ but I’m blown away with is versatility and the energy saving’s we can make in the current climate. Thank you Tower for a super product.”

Helpful Report

Posted 3 years ago

Hi Jean, I was delighted to read your kind words about the meals you have cooked in your Tower Air Fryer. The meal shown in your photograph looks mouth watering. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Just use my tower air fryer on chips absolutely lovely”

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Posted 3 years ago

Hi Peter, Thanks for your 5 star review about your Tower Air Fryer. The Air Fryer does cook great chips !!!!! Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Very good value for money only used it twice but I feel I like”

Helpful Report

Posted 3 years ago

Hi Virginia, Thanks for choosing Tower for the purchase of your Air Fryer. We know you'll love using it !!! Keith - Group Customer Services Manager

Posted 3 years ago

“Looks great. Very handy”

Helpful Report

Posted 3 years ago

Hello, Many thanks for your valuable order and for being a great customer of Tower. We hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 3 years ago

“I am very happy with my 10 -1 Tower Air Fryer, had a problem with my delivery however one phone call and problem solved by Megan .however I wish I had known about the Blue Light discount as I am a holder 🥲”

Helpful Report

Posted 3 years ago

Hi Gina, Thanks for your 5 star review about the purchase of your Tower Air Fryer. I have arranged for one of my team from Customer Services to contact you within the next 24 hours o discuss your Blue Light Discount. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“So happy we bought the 5 in 1 air fryer we thought it might be another gadget that gets forgotten in cupboard but no, this has been used daily with great results. Only disappointed that no recipe book comes with it, apart from the few in manual. Think we might have to buy the skewers next. We cooked gammon joint on rotisserie and the flavour was awesome so impressed. Thanks Tower.”

Helpful Report

Posted 3 years ago

Hi Kathy, Thanks for choosing Tower to purchase your 5 in 1 Air Fryer. We hope you visit our website again very soon. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“My friend recommended this product, which I bought from Amazon. I have made chicken kebabs and chips and they were very well made and tasty. I would highly recommend this product for others to buy. Thank you Tower.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your kind words about your Tower Air Fryer. I was delighted to read about the delicious meal you have cooked. Thanks for the recommendation and also your valuable order. Keith - Group Customer Services Manager

Posted 3 years ago

“I am so happy with this product, I have had to go without my Friday night fish and chips because my old one blew up…..My other half got me this yesterday and I am in heaven now, back to my usual Friday night tea…..Thank you”

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Posted 3 years ago

Hi Sandie, Thanks for your wonderful comments I was pleased to read your Friday Night Fish & Chips are back on the menu !!! Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Its brilliant in the airfryer.”

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Posted 3 years ago

Hi Kathy, Thanks for your 5 star review about your Tower Air Fryer. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Brilliant”

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Posted 3 years ago

Hi Lucinda, Thanks for taking the time to leave your 5 star review about your Tower product. I hope you enjoy using your product - thanks for your valuable order. Keith - Group Customer Services Manager

Posted 3 years ago

“This is fantastic: so easy to use and food comes out great. Wish I’d bought one long before now! The service received from Tower was super and delivery was faster than expected! Highly recommended”

Helpful Report

Posted 3 years ago

Hi Andrea, Thanks for your 5 star review about your Tower Air Fryer. Here at Tower we pride ourselves on providing value for money products supported by quality Customer Services. Thanks for your kind recommendation. Keith - Group Customer Services Manager

Posted 3 years ago

“Well worth the mony cooks rely well so pleased with the air fryer baskit”

Helpful Report

Posted 3 years ago

“Our Air fryer arrived today and used for the first time. Very impressed and cooked the meal quickly evenly and in half the time of the oven. Would definitely recommend however did we get by without one!”

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Posted 3 years ago

Hi Trevor, Thanks for your 5 star review about your Tower Air Fryer. I was delighted to read about your successful meal. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Love this product like all good devices, simple and effective”

Helpful Report

Posted 3 years ago

Hi Alan, Thanks for your kind words and valuable order for your Tower product. We pride our products on being easy to use - should you have any enquiries please feel free to contact our Customer Services Team. Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely amazing 👏 best buy for sure”

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Posted 3 years ago

Hi Carol, Thanks for your 5 star review about your Tower product. We really appreciate your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Loved this wee add on product and certainly helped with the crispiness and all round cooking.”

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Posted 3 years ago

Hi Ann, Thanks for your 5 star review about the accessory range for your Tower Air Fryer. I was delighted to read these accessories have helped with your cooking. Take care Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,821 reviews