Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,885 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 1 star review on 4th November 2026

Lynne Cook

Isra

Tower 5 star review on 11th January 2026

Anonymous

265

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good simple to use 👍”

Helpful Report

Posted 4 years ago

Hi Thanks for your 5-star review about your Tower product. I was delighted to read you are finding it easy to use. Our Customer Services Team are on hand should you have any queries. Keith - Group Customer Services Manager

Posted 4 years ago

“Wonderfull”

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Posted 4 years ago

Hi I was delighted to see the delicious meal you cooked in your Tower product. Thanks for choosing Tower for your purchase Take care Keith - Group Customer Services Manager

Posted 4 years ago

“Great product great price great delivery! Whats not to love !”

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Posted 4 years ago

Hello Pauline, Thanks for taking the time to leave your kind words about your recent purchase from Tower. Here at Tower, we always strive to provide quality products at affordable prices supported by a great Customer Services Team. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“Fantastic bit of kit. Early days but looking forward to using it. Bought this one as had shelf’s inside…large capacity and can rotisserie a chicken”

Helpful Report

Posted 4 years ago

Hi Dave, Thanks for your 5-star review about your Tower Air Fryer. We know you'll love using your Air Fryer to cook delicious meals. Should you have any enquiries please feel free to contact our Customer Services Team who will be delighted to help. Keith - Group Customer Services Manager

Posted 4 years ago

“Second tower air fryer after 10 yes old one gave up, just bought the digital one with slightly bigger basket - same excellent results. Very happy customer.”

Helpful Report

Posted 4 years ago

Hi Thanks for your wonderful 5-star review about your Tower Air Fryer. We were delighted to read you choose Tower once again for your purchase. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Mum had 1 borrowed it whilst she went on holidays absolutely perfect cooking machine. Had to get 1. Recommended to every1”

Helpful Report

Posted 4 years ago

Hi Thanks for taking the time to leave your wonderful comments about your Tower Air Fryer. We love reading when our wonderful customers recommend our products. Thanks Keith - Group Customer Services Manager

Posted 4 years ago

“Very good overall thrilled with the product.”

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Posted 4 years ago

Hi Tony, Thanks for your 5 star review about your Tower product. We love to read when our customer customers are thrilled by our products. Keith - Group Customer Services Manager

Posted 4 years ago

“Great cooking appliance .”

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Posted 4 years ago

Hi Wendy, Thanks for taking the time to leave your 5 star review about your Tower product. We really appreciate you choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“Well what can I say so impressed with the Air Fryer T17076 havent used my main oven for over 2 weeks now have cooked so many different recipes would now like to find a good recipe book a happy bunny 😁😁”

Helpful Report

Posted 4 years ago

Hi Caz, Thanks for your 5 star review about how your Tower Air Fryer It was wonderful to read about the delicious recipes you have cooked using your Air Fryer. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“Hi, I was very excited to try it out. Need to learn properly how to cook correct settings. So far I'm very happy with how crispy yet staying juicy the foods are. Thank you, Tracey”

Helpful Report

Posted 4 years ago

Hi Tracey, Thanks for sharing your experience about the meals you have cooked in your Air Fryer. The chicken and roast potatoes look mouth watering !!! Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“Wanted a good airfryer, not too expensive but delivered, and Love it”

Helpful Report

Posted 4 years ago

Hi Linda, Thanks for your 5 star review about your Tower Air Fryer. It was great to see how your Air Fryer has made a wonderful addition to your kitchen. We hope you enjoy making many delicious meals. Keith - Group Customer Services Manager

Posted 4 years ago

“Hi I have bought a Tower T17072 7L Digital Vortx Vizion Air Fryer In the manual book at the back it told you the code to buy a replacement grill but I have misplaced the book do you know the item number that I would need as food is sticking on the tray so am after buying a new grill tray Thank you”

Helpful Report

Posted 4 years ago

Hi Thanks for your message and your 5 star review about your Tower Air Fryer. One of my Leadership Team has contacted you regarding a replacement tray. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“We have recently bought the tower 10 in 1 Digital oven. It is only used for two people but is suprising how much food you can get in,I dont think it would be large enough for more than two though. My wife was initially cautious but like thousands of other people have to find a way of reducing fuel bills. It is a learing game with what to put where in the oven but she is now an absolute convert the end product is always well cooked possibly because you can see it cooking so much easier. We have been using it for two weeks and during this time have never had to switch the main oven on.What a result,and better still a three year guarantee.Excellent product and so easy to clean, well done Tower”

Helpful Report

Posted 4 years ago

Hi Geoffrey, Thanks for taking the time to leave such a wonderful review about your Tower Air Fryer. It was fantastic to read the benefits you are finding with product. Our Customer Services Team are always available should you need any support. Take care Keith - Group Customer Services Manager

Posted 4 years ago

“I bought the dual drawer model a few days ago and my hob and oven are now almost redundant. It's an excellent machine and does everything it's supposed to. Temperatures and times are easy to alter in line with our own personal tastes. I certainly recommend the product.”

Helpful Report

Posted 4 years ago

Hi Steve, We love reading when our customers recommend our products such as the Tower Air Fryer. Thanks for your kind words and your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Delivery via Amazon first class . Works a treat although still finding my feet the big plus too is an extra two years warranty .”

Helpful Report

Posted 4 years ago

Hi Phil, Thanks for your wonderful 5 star review. Our Customer Services Team are always on hand should you need any help. Keith - Group Customer Services Manager

Posted 4 years ago

“It has everything I need.”

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Posted 4 years ago

Hi Thanks for choosing Tower for your valuable order. We hope you enjoy using your Tower product. Keith - Group Customer Services Manager

Posted 4 years ago

“perfect in every way!!”

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Posted 4 years ago

Hi Phil, We love reading our customers comments when they describe our products as perfect. We love our products also !!! Keith - Group Customer Services Manager

Posted 4 years ago

“Enjoy using air fryer lot quicker znd very easy to use also saves on energy 👌 x”

Helpful Report

Posted 4 years ago

Hi Linda, Thanks for taking the time to leave your 5 star review about your Tower Air Fryer. I was delighted to read how your Air Fryer is helping with your energy bills. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Excellent useful item although I cant help but think it should have been included with the initial purchase of the air fryer”

Helpful Report

Posted 4 years ago

Hi Kevin, Thanks for your 5 star review about your Tower product. Our Customer Services Team are always on hand to assist with any enquiry you may have. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“Versatile, efficient and much better than deep fat fryer or large oven”

Helpful Report

Posted 4 years ago

Hi Many thanks for your kind words about how you are finding your new Air Fryer. Thanks for choosing Tower to make your valuable purchase. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

Tower is rated 4.1 based on 5,885 reviews