Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,885 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 1 star review on 4th November 2026

Lynne Cook

Isra

Tower 5 star review on 11th January 2026

Anonymous

265

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our new air fryer, as recommended by a friend. May I suggest a white dot on the control knobs, so you can see at a glance what setting the user has set it too? (Like I have done in the photo)”

Helpful Report

Posted 4 years ago

Hi Tim, Thanks for your 5 star review about your Tower Air Fryer. We really appreciate your friend recommending their product to you. We love hearing our customers suggestions as to how our products can be improved Take care Keith - Group Customer Services Manager

Posted 4 years ago

“Just received my Tower air fryer and cooked some bacon as a test was brilliant, so labour saving and economical The book doesn’t say how long bacon should go in for but judged it for myself I bought a silicone tray also brilliant saves a lot of cleaning”

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Posted 4 years ago

Hi Anne, Thanks for taking the timer to leave your 5 star review about your Tower Air fryer. We love bacon cooked in the Air Fryer for our sandwiches !!! Thanks for choosing Tower for your valuable order. Keith - Group Customer Services Manager

Posted 4 years ago

“Superb piece of kit.”

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Posted 4 years ago

Hi Lawrence, Thanks for your kind words about your Tower Air fryer. We were delighted to read your kind words. We hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 4 years ago

“Great product, great value for money,.”

Helpful Report

Posted 4 years ago

Hi Thanks for taking the time to leave your wonderful review about your Tower product. Here at Tower we always provide quality products at great value for money which are supported by fantastic Customer Service. Should you have any queries please feel free to get in touch. Keith - Group Customer Services Manager

Posted 4 years ago

“Absolutely love this air fryer oven. So far cooked bacon, roast potatoes, baked potatoes chicken wrapped in bacon and salmon. All perfect. Wished I'd purchased it earlier. Saves a lot of time and mess. Worth every penny. Bacon sandwiches in 8 mins, baked potatoes in just 30 mins.”

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Posted 4 years ago

Hi Rebecca, Thanks for taking the time to leave your kind words about your Tower Air Fryer. Reading your comments the recipes you have made sound delicious - especially the bacon sandwiches !!! Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“I bought my airfryer at Home Hardware, Morningside, Edinburgh, and am very pleased with it. It is one of my best ever buys and I am very happy with the results.”

Helpful Report

Posted 4 years ago

Hi Colin, Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. I was delighted to read about how the cooking is going. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“This thing is bloody amazing, easy to use and looks great. Who needs a ninja when you have a tower and the price is a bargain Well done Five stars from me”

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Posted 4 years ago

Hi Catherine, Thanks so much for your wonderful review about your Tower Air Fryer. We love our Air Fryers too !!! Keith - Customer Services Manager

Posted 4 years ago

“Got the Tower 5-1 with the Rotisserie. Full Chicken 1-3kg. Tastes great again Mc Cains frozen chip's taste great as well.”

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Posted 4 years ago

Hi David, Thanks for taking the time to leave your 5 star review about your Tower 5 ion 1 Air Fryer. The meals you have cooked sound delicious. Best wishes Keith - Customer Services Manager

Posted 4 years ago

“Great appliance quick easy to use dont know when I will use my main oven again”

Helpful Report

Posted 4 years ago

Hi David, We really appreciated you taking the time to leave your comments about your easy to use Tower Air Fryer. We were delighted to read that your Air Fryer has made a great addition to your kitchen. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“This thing is ace. Worked a treat for my raosted herby potatoes.”

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Posted 4 years ago

Hi Jak, Thanks for your kind words about your Tower Air Fryer. Those roasted herby potatoes you mention sound delicious !!!! Best wishes Keith - Customer Services Manager

Posted 4 years ago

“All I can say is I LOVE IT!”

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Posted 4 years ago

Hi Vicky, Thanks for taking the time to leave your 5 star comments about Tower. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 4 years ago

“5 awesome to use .”

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Posted 4 years ago

Hi Timothy, We love reading when our wonderful customers rate our products and services as 5 star !!!! Thanks for choosing Tower for your purchase its greatly appreciated. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“What can I say! I’m totally amazed with my air fryer oven! I’ve not used my main oven since my purchased! Only for cooking large meats. The air fryer produces moist on the inside and crisp on the outside! Cooking in a fraction of time! The handy three shelf are a fantastic idea ! Well done Tower!”

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Posted 4 years ago

Hi Sandy, What a fantastic review to receive about your Tower Air fryer. We love our Air Fryers too and we were pleased to read that your machine is assisting with your energy consumption. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“Price good”

Helpful Report

Posted 4 years ago

Hi John, Thanks for your 5 star review. Here at Tower we believe in quality products at affordable prices supported by a great Customer Service. If you do have any enquiries please feel free to get in touch with our Team. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“It's the best thing I've ever bought for the kitchen and healthier”

Helpful Report

Posted 4 years ago

Hi Thanks for choosing Tower for the purchase of your Air Fryer. Your valuable order is greatly appreciated. Keith - Group Customer Services Manager

Posted 4 years ago

“Great product, wish I’d purchased a slightly bigger one now!”

Helpful Report

Posted 4 years ago

Hi Arno, Thanks for taking the time to leave your kind words about your Tower Air Fryer. Should you have any queries our Customer Services Team are readily available to help. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“I have cooked three dinners in my AF and I’m absolutely thrilled with the results. My existing oven is faulty and we cannot replace it until my new kitchen is fitted. I bought my AF as a ‘stop gap’ but I’m blown away with is versatility and the energy saving’s we can make in the current climate. Thank you Tower for a super product.”

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Posted 4 years ago

Hi Jean, I was delighted to read your kind words about the meals you have cooked in your Tower Air Fryer. The meal shown in your photograph looks mouth watering. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Just use my tower air fryer on chips absolutely lovely”

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Posted 4 years ago

Hi Peter, Thanks for your 5 star review about your Tower Air Fryer. The Air Fryer does cook great chips !!!!! Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“Very good value for money only used it twice but I feel I like”

Helpful Report

Posted 4 years ago

Hi Virginia, Thanks for choosing Tower for the purchase of your Air Fryer. We know you'll love using it !!! Keith - Group Customer Services Manager

Posted 4 years ago

“Looks great. Very handy”

Helpful Report

Posted 4 years ago

Hello, Many thanks for your valuable order and for being a great customer of Tower. We hope you visit our website again very soon. Keith - Group Customer Services Manager

Posted 4 years ago

Tower is rated 4.1 based on 5,885 reviews