Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,885 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 1 star review on 4th November 2026

Lynne Cook

Isra

Tower 5 star review on 11th January 2026

Anonymous

265

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my 10 -1 Tower Air Fryer, had a problem with my delivery however one phone call and problem solved by Megan .however I wish I had known about the Blue Light discount as I am a holder 🥲”

Helpful Report

Posted 4 years ago

Hi Gina, Thanks for your 5 star review about the purchase of your Tower Air Fryer. I have arranged for one of my team from Customer Services to contact you within the next 24 hours o discuss your Blue Light Discount. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“So happy we bought the 5 in 1 air fryer we thought it might be another gadget that gets forgotten in cupboard but no, this has been used daily with great results. Only disappointed that no recipe book comes with it, apart from the few in manual. Think we might have to buy the skewers next. We cooked gammon joint on rotisserie and the flavour was awesome so impressed. Thanks Tower.”

Helpful Report

Posted 4 years ago

Hi Kathy, Thanks for choosing Tower to purchase your 5 in 1 Air Fryer. We hope you visit our website again very soon. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“My friend recommended this product, which I bought from Amazon. I have made chicken kebabs and chips and they were very well made and tasty. I would highly recommend this product for others to buy. Thank you Tower.”

Helpful Report

Posted 4 years ago

Hi, Thanks for your kind words about your Tower Air Fryer. I was delighted to read about the delicious meal you have cooked. Thanks for the recommendation and also your valuable order. Keith - Group Customer Services Manager

Posted 4 years ago

“I am so happy with this product, I have had to go without my Friday night fish and chips because my old one blew up…..My other half got me this yesterday and I am in heaven now, back to my usual Friday night tea…..Thank you”

Helpful Report

Posted 4 years ago

Hi Sandie, Thanks for your wonderful comments I was pleased to read your Friday Night Fish & Chips are back on the menu !!! Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Its brilliant in the airfryer.”

Helpful Report

Posted 4 years ago

Hi Kathy, Thanks for your 5 star review about your Tower Air Fryer. Kind regards Keith - Group Customer Services Manager

Posted 4 years ago

“Brilliant”

Helpful Report

Posted 4 years ago

Hi Lucinda, Thanks for taking the time to leave your 5 star review about your Tower product. I hope you enjoy using your product - thanks for your valuable order. Keith - Group Customer Services Manager

Posted 4 years ago

“This is fantastic: so easy to use and food comes out great. Wish I’d bought one long before now! The service received from Tower was super and delivery was faster than expected! Highly recommended”

Helpful Report

Posted 4 years ago

Hi Andrea, Thanks for your 5 star review about your Tower Air Fryer. Here at Tower we pride ourselves on providing value for money products supported by quality Customer Services. Thanks for your kind recommendation. Keith - Group Customer Services Manager

Posted 4 years ago

“Well worth the mony cooks rely well so pleased with the air fryer baskit”

Helpful Report

Posted 4 years ago

“Our Air fryer arrived today and used for the first time. Very impressed and cooked the meal quickly evenly and in half the time of the oven. Would definitely recommend however did we get by without one!”

Helpful Report

Posted 4 years ago

Hi Trevor, Thanks for your 5 star review about your Tower Air Fryer. I was delighted to read about your successful meal. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“Love this product like all good devices, simple and effective”

Helpful Report

Posted 4 years ago

Hi Alan, Thanks for your kind words and valuable order for your Tower product. We pride our products on being easy to use - should you have any enquiries please feel free to contact our Customer Services Team. Keith - Group Customer Services Manager

Posted 4 years ago

“Absolutely amazing 👏 best buy for sure”

Helpful Report

Posted 4 years ago

Hi Carol, Thanks for your 5 star review about your Tower product. We really appreciate your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Loved this wee add on product and certainly helped with the crispiness and all round cooking.”

Helpful Report

Posted 4 years ago

Hi Ann, Thanks for your 5 star review about the accessory range for your Tower Air Fryer. I was delighted to read these accessories have helped with your cooking. Take care Keith - Group Customer Services Manager

Posted 4 years ago

“Well impressed with the service, great prices and fast delivery, even to the extent where I have sold there products from my own company's web site to the public, my partner now keeps looking at other products from the site, happy days 😀👍”

Helpful Report

Posted 4 years ago

Hi Steve, Thanks for your 5 star review about Towers product range. We really appreciate your kind words. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“I have bought 2 now. One for my daughter. Amazing so glad I Bought this machine. I have recommended it to lots of my clients and they are delighted with it. I’ve never done so much baking fantastic 10/10”

Helpful Report

Posted 4 years ago

Hi Maureen, I was delighted to read your wonderful comments about your Tower Air Fryer. Thanks for recommending our Air Fryer to your clients and daughter. Enjoy your baking !!! Keith - Group Customer Services Manager

Posted 4 years ago

“Bought Tower air fryer T17076 direct from Tower. Very reasonable price. So far we’ve cooked rotisserie chicken, roast potatoes, sausages, bacon, grilled tomatoes, joint of ham. All have come out brilliantly and succulent. Roast potatoes nice and crispy. Thoroughly recommend this air fryer.”

Helpful Report

Posted 4 years ago

Hi Thanks for your recommendation for your Tower Air Fryer. I was pleased to read about the mouth watering meals you have successfully made. Keith - Group Customer Services Manager

Posted 4 years ago

“I havent used mine yet, but my son bought same item same time as me, he loves it and says its very good. Love it. Chips and roasties come out crispy.”

Helpful Report

Posted 4 years ago

Hi Cheryl, Thanks for your 5 star review about your Tower Air Fryer. Whilst you haven't used your Air Fryer yet, Im sure you will experience the same delicious meals to those of your sons. Should you have any enquiries our Customer Services Team are only a message away. Keith - Group Customer Services Manager

Posted 4 years ago

“Used my new Air Frier for the first time today.Pleased with what it did.Will need to learn the other things that can be done.Practice makes perfect”

Helpful Report

Posted 4 years ago

Hi Thanks for your 5 star review about the first use of your Tower Air Fryer - I was pleased to read it was a success !!! Rest assured our Customer Services Team are readily available should you have any enquiries. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 4 years ago

“Loving my purchase from Tower. Quick and easy delivery and great product.”

Helpful Report

Posted 4 years ago

Hi Anne Marie, Thanks for your kind words about your Tower Product and thanks for choosing Tower for your valuable purchase. Regards Keith - Group Customer Services Manager

Posted 4 years ago

“Very good service easy to use website and rapid delivery Excellent product still learning as early days So far so good”

Helpful Report

Posted 4 years ago

Hi Patricia, Thanks for taking the time to leave your 5 star review about your recent order and delivery experience with Tower. Best wishes Keith - Group Customer Services Manager

Posted 4 years ago

“Have to say I was dubious of all the hype of air fryers, but this machine not only impressed for price,looks, size & ease of use, but once you sort your cooking times the food it produces is excellent. 10 out of 10”

Helpful Report

Posted 4 years ago

Hi Thanks for your 5 star review about your Tower Air Fryer - we were delighted to read how impressed you were with your product. Thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 4 years ago

Tower is rated 4.1 based on 5,885 reviews