Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,884 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used this a few times and love it. We have used the Rotisserie function made yorkshire puds, roasted veg. Very pleased so far”

Helpful Report

Posted 3 years ago

Hi Joanne, It was great to read about the results you have seen with your Tower Air Fryer. Thanks for making your purchase with Tower. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“It is a good air fryer, just 1 issue that is was £120 on argos a couple of days later.”

Helpful Report

Posted 3 years ago

Hi Thanks for your 5 star review about your Tower Air Fryer. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Looks great, well made and good quality,a Christmas gift for my daughter so not been used yet.”

Helpful Report

Posted 3 years ago

Hi Alison, Thanks for your 5-star review about the purchase of your Tower Air Fryer. We hope your daughter loves her Christmas gift. Thanks for choosing Tower to make your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“I love the Tower airfryer but I personally would have preferred if it didn't have a rotisserie as this limits the placement of the shelves”

Helpful Report

Posted 3 years ago

|Hi Gill, Thanks for your valuable comments about your Tower Air Fryer. Here at Tower we love hearing our customers comments about how we can improve both our products and services. Rest assured our Customer Services Team are here should you have any issues. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Don't know how I've managed for so long without a tower air fryer....simple to use and fantastic results every time.”

Helpful Report

Posted 3 years ago

Hi Tony, What a wonderful review to receive about your Tower Air Fryer. It was great to hear about the results you have seen when using your product. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely fantastic. Exactly what we wanted. Realistically it's only big enough to feed 3 to 4 people. But that's not much of a inconvenience. Product is well made and cooks lovely.”

Helpful Report

Posted 3 years ago

Hi Miguel, It was great to read your comments about your Tower Air Fryer. Thanks for choosing Tower for your valuable purchase. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Excellent so far. Great for money saving I.e not putting on expensive electric oven. Still experimenting, but so far very impressed.”

Helpful Report

Posted 3 years ago

Hi Eve, It was great to read about the results your new Tower Air Fryer is delivering especially with energy saving. Thanks for taking the time to leave your comments. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Up to now very pleased with it although still learning Disappointed that there wasn't enough information on times and temperatures on cooking food, its mainly trial and error.”

Helpful Report

Posted 3 years ago

“Very impressed with the product would recommend this model”

Helpful Report

Posted 3 years ago

“Really pleased with the Air Fryer, I like the fact you can use both baskets at different temperatures and times. I am surprised at how quiet it is. Great Air Fryer”

Helpful Report

Posted 3 years ago

“A good family sized air fryer that does the job.”

Helpful Report

Posted 3 years ago

“I purchased the air fryer for my daughter to help her save money cooking for family,When I first unbox the fryer I thought the drawers looked a bit flimsy compared to the philips fryer i presently own but when me and the grand kids cooked chicken,chips and fish goujons it was so simple to use and the food tasted great in fact my grandson said the chips were the best he had tasted enough said👍🏼👍🏼👍🏼👍🏼👍🏼”

Helpful Report

Posted 3 years ago

“Excellent value for money”

Helpful Report

Posted 3 years ago

“Excellent, arrived earlier than predicted in good condition. Easy to order, good communication.”

Helpful Report

Posted 3 years ago

“Great piece of equipment”

Helpful Report

Posted 3 years ago

“we are extremely happy with this purchase. Well worth the price”

Helpful Report

Posted 3 years ago

“Superb purchase, haven't stopped using it.”

Tower 5 star review on 30th November 2022

Helpful Report

Posted 3 years ago

“Very pleased with the dual basket air fryer after only having single one before.Still learning all programmes. Would have liked a more in-depth instruction book with recipes. Have had to look on tube to find more things out. So come on Tower bring out a Tower recipe book for your dual air fryer”

Helpful Report

Posted 3 years ago

“Excellent product well worth getting one”

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Posted 3 years ago

“Very good easy to use not much room on each shelf if you want to cook 3 different things at once as the rotisserie bracket stops you using the one shelf”

Helpful Report

Posted 3 years ago

Tower is rated 4.1 based on 5,884 reviews