Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it, everything cooks more quickly than an oven , and cheaper too. Food seems more crispy. I've been a fan for a few years, long before others realised they could save.”

Helpful Report

Posted 3 years ago

Hello Jay, We really appreciate your kind words about your Tower Air Fryer. Our Air Fryers are very popular at the moment - confirming everything you've been aware of for years !!!! Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Very good product easy to use and saves on time and energy x”

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Posted 3 years ago

HI Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. We were delighted to read how easy you are finding to use your product. Thanks for choosing Tower for your very valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“I'm so pleased I purchased this air fryer,it is working very good nice and simple to use”

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Posted 3 years ago

Hello Jayne, Thanks for your 5 star review about your Tower Air Fryer. It was great to read you are finding your product easy to use. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Bought a tower air fryer. As a complete Newby I used it for the first time. I have to say that the instructions and the use are very easy. Very pleased with my product.”

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Posted 3 years ago

Hi Steve, Thanks for your 5 star review about your Tower Air Fryer. We were delighted to read that you found your Air Fryer easy to use. Thanks for choosing Tower for your purchase - if you have any enquiries moving forward please feel free to contact us. Best wishes Keith - Group Customer Services Manger

Posted 3 years ago

“Very helpful.”

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Posted 3 years ago

Hi Hasmita, Thanks for your 5 star review about Tower. Its greatly appreciated. Keith - Group Customer Services Manager

Posted 3 years ago

“I was in the market to upgrade my air fryer and was searching for a while until i came across the Tower air fryer T17076 11L, the product was 150 gbp from argos and the amount this gets you is fantastic, comes with a load of accessories including a 10 skewer kebab rack, I have only had the product a couple of days but have well and truely put it through its paces and it has not dissapointed in the slightest, the rotisserie function is amazing, I have cooked a 1.5kg chicken in it and came out perfectly and evenly cooked with crispy skin all round, the clean up is extremely easy with the drip tray thats provided and a quick wipe of the walls and done, it has the capability to cook up to 3 tiers of food at the same time all the while being able to see how its cooking with out opening the door due to the large viewing glass and interior check light, I would recommend this product all day long, well done to Tower aswell for this cracking oven”

Helpful Report

Posted 3 years ago

Hi James, It was wonderful to read your 5star review about your Tower Air Fryer. From your comments I can see you are converted to Air Fryer cooking !!! Rest assured our Customer Services Team are readily available to assist with any enquiries you may have in the future. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Dubious about air fryers what with all the hype about them. Some girlfriends raved about them so I relented. Have to say, totally amazed at how good it is, even hubby is impressed!”

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Posted 3 years ago

Hi Lorraine, I was delighted to read your review about your Tower Air Fryer. Our Air Fryers are certainly popular, and I'm delighted you have seen the benefits they bring. Thanks for choosing Tower. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“I am very pleased with my new tower scandi kettle.lovely colour”

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Posted 3 years ago

Hello Judy Trim. It was wonderful to read your 5 star review about your Tower Scandi Kettle. Thanks for choosing Tower - you order is greatly appreciated by us. Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Very attractive addition to our kitchen. Efficient and quiet. Good value for money.”

Helpful Report

Posted 3 years ago

Hello, Thanks for your 5 star review describing how your Tower product makes a great addition to your kitchen. We hope you visit our Tower Website again very soon !!! Keith - Group Customer Services Manager

Posted 3 years ago

“This is the updated review. . . I am always happy to review a bad report and correct it when the situation has been rectified and in this case Keith, the brilliant, efficient and wonderful staff member Sam came up trumps again. I should not have been so judgemental and recognised that my email had gone astray. Thankfully, Sam sorted my problem very quickly and efficiently and I had my replacement air fryer within days. The product is brilliant, highly recommend, I was just unlucky with the fault. So thank you Sam, again, a true professional and always a pleasure to deal with. Thanking you most sincerely.”

Helpful Report

Posted 3 years ago

Hi Dave, Thanks for taking the time to leave your kind words about how Tower and Sam in particular resolved your enquiry. As you can imagine due to the popularity of energy efficient products such as Air Fryers, Halogen Ovens and Slow Cookers our Customer Services Team have received an unprecedented amount of customer enquiries. Our team are working very hard to ensure our customers messages are responded to quickly so thanks for your patience. I am delighted Sam resolved your enquiry - rest assured we'd love to hear from you should you have any enquiries in the future. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely love it,heard they were a good purchase and told by lady buying a second one for her dads Christmas present that she couldn’t live without hers. After using myself completely agree best thing I have purchased.”

Helpful Report

Posted 3 years ago

Hi Sue, Wow - what a fantastic review to read about your Tower Air Fryer. We are delighted you chose Tower for your purchase. Rest assured our Customer Services Team are readily available should you have any enquiries in the future. Thanks again Keith - Group Customer Services Manager

Posted 3 years ago

“Will be using this later for skinny fries just to see how it goes . I did the first time use 15 minute timer on 200 glad i did as it set my fire alarm off 🤪Hoping I get nice crispy chips . 🍟”

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Posted 3 years ago

Hi Sylvie, Thanks for your kind words about your Tower Air Fryer. We hope you love your Air Fryer as much as we do. Rest assured our Customer Services Team are readily available should you have any enquiries. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“This product 3litre tower air fryer is to replace my old 2.2 litre tower air fryer which just stopped working on Sunday . But I had had it for years and used and used it . If this one is as good as my last one I’ll be very happy . And I’m sure it will be”

Helpful Report

Posted 3 years ago

Hello Christine, Thanks for your 5 star review about your Tower Air Fryer. We hope you enjoy cooking many delicious meals. Thanks for choosing Tower for your valuable order. Keith - Group Customer Services Manager

Posted 3 years ago

“Recently bought a Tower Cavaletto Toaster and a Tower Cavaletto Kettle. Both items were on offer at the time. They look extremely well in my kitchen and perform beautifully. I look forward to purchasing more items to compliment them .”

Helpful Report

Posted 3 years ago

Hi Margaret, Thanks for your 5-star review about your Tower products. It was wonderful to read how your Cavaletto Toaster & Kettle made a great addition to your kitchen. We look forward to you visiting our Tower website again very soon. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

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Posted 3 years ago

“Now had my Tower exactly one week and we are absolutely delighted with it. You must remember it is to be used as you would use your top oven in your main kitchen housing. We had a delicious roast chicken Sunday lunch, all the trimmings followed by apple crumble/ custard on Sunday. I have made Sea Bass and sauté potatoes, chocolate cake, sultana rock cakes. Also M&S cooked meals in their tin foil dishes, all really delicious, no problems at all. Thoroughly recommend it 100%. Anita Temple.”

Helpful Report

Posted 3 years ago

Hello Anita, It was wonderful to read your comments about the delicious meals you have made in your Tower Air Fryer since it arrived. It was great to learn that your Air Fryer is now a great addition to your kitchen. Thanks for your kind recommendation of Tower and your Air Fryer. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Got it from ASDA. Very well priced I know a lot of people have paid twice as much. It's very good value for the money, even I can use it (I didn't cook). chips nice an brown.10outof10.”

Helpful Report

Posted 3 years ago

Hi Keith, Thanks for your 5-star review about your Tower Air Fryer. Thanks for choosing our version of Air Fryers. Here at Tower, we always believe in providing quality products at affordable prices supported by great customer service. Thanks again Keith - Group Customer Services Manager

Posted 3 years ago

“Great. So far used it for homemade roast potatoes, par boiled 10 minutes first, which I normally do when using a normal oven had rest of beef casserole in slow cooker. Worked well. Did frozen chips last night to go with ham and egg and peas and sweetcorn. Also used it for frozen plaice in breadcrumbs which I served with new potatoes and my husband's favourite bake beans. So already only had it since 8th November so already saving me using the oven. Looking forward to trying out more with this machine. Also easy to clean after use. Plus using less olive oil for the roasters.”

Helpful Report

Posted 3 years ago

Hi JB, Thanks for your comments. It was great to read about all of the delicious meals you have made in your Tower Air Fryer. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Hey Tower, How about putting together a small book or app of recipe ideas to help people cook for the first couple of times with it 👍🏻👍🏻👍🏻”

Helpful Report

Posted 3 years ago

Hi Matt the taxi, Thanks for your 5-star review about your Tower Air Fryer. We love hearing from our customers as to how we can improve our products and services. Rest assured these have been noted. Many thanks for choosing Tower for your valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“A BRILLIANT air fryer. Great value for money. Cheapest place we found was on Very. SO easy to use and not only VERY practical, but looks the part in our kitchen too. Did first meal of steak and homemade chips (minimal oil). Was worried that the steak would come out overdone as was instructed to cook steaks both sides flipped em over after 5 mins each side. But they came out and I measured their temperature with food thermometer (63 degrees, medium) perfectly cooked. Great product. HIGHLY recommend. Oh and has 7 litre cooking drawer, so nice n big, plenty of room for lots of food (up to a medium chicken size…just)”

Helpful Report

Posted 3 years ago

Hi Matt The Taxi, Thanks again for your review. The meal in your picture looks delicious. Regards Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,821 reviews