Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't know how I've managed for so long without a tower air fryer....simple to use and fantastic results every time.”

Helpful Report

Posted 3 years ago

Hi Tony, What a wonderful review to receive about your Tower Air Fryer. It was great to hear about the results you have seen when using your product. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely fantastic. Exactly what we wanted. Realistically it's only big enough to feed 3 to 4 people. But that's not much of a inconvenience. Product is well made and cooks lovely.”

Helpful Report

Posted 3 years ago

Hi Miguel, It was great to read your comments about your Tower Air Fryer. Thanks for choosing Tower for your valuable purchase. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Excellent so far. Great for money saving I.e not putting on expensive electric oven. Still experimenting, but so far very impressed.”

Helpful Report

Posted 3 years ago

Hi Eve, It was great to read about the results your new Tower Air Fryer is delivering especially with energy saving. Thanks for taking the time to leave your comments. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Up to now very pleased with it although still learning Disappointed that there wasn't enough information on times and temperatures on cooking food, its mainly trial and error.”

Helpful Report

Posted 3 years ago

“Very impressed with the product would recommend this model”

Helpful Report

Posted 3 years ago

“Really pleased with the Air Fryer, I like the fact you can use both baskets at different temperatures and times. I am surprised at how quiet it is. Great Air Fryer”

Helpful Report

Posted 3 years ago

“A good family sized air fryer that does the job.”

Helpful Report

Posted 3 years ago

“I purchased the air fryer for my daughter to help her save money cooking for family,When I first unbox the fryer I thought the drawers looked a bit flimsy compared to the philips fryer i presently own but when me and the grand kids cooked chicken,chips and fish goujons it was so simple to use and the food tasted great in fact my grandson said the chips were the best he had tasted enough said👍🏼👍🏼👍🏼👍🏼👍🏼”

Helpful Report

Posted 3 years ago

“Excellent value for money”

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Posted 3 years ago

“Excellent, arrived earlier than predicted in good condition. Easy to order, good communication.”

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Posted 3 years ago

“Great piece of equipment”

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Posted 3 years ago

“we are extremely happy with this purchase. Well worth the price”

Helpful Report

Posted 3 years ago

“Superb purchase, haven't stopped using it.”

Tower 5 star review on 30th November 2022

Helpful Report

Posted 3 years ago

“Very pleased with the dual basket air fryer after only having single one before.Still learning all programmes. Would have liked a more in-depth instruction book with recipes. Have had to look on tube to find more things out. So come on Tower bring out a Tower recipe book for your dual air fryer”

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Posted 3 years ago

“Excellent product well worth getting one”

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Posted 3 years ago

“Very good easy to use not much room on each shelf if you want to cook 3 different things at once as the rotisserie bracket stops you using the one shelf”

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Posted 3 years ago

“I give it a 5 My 1st experience of air dying is proving very successful I have not used my large oven since I bought it Very easy to keep clean Well done tower Only a small niggle a hand held cookery book would have been helpful”

Helpful Report

Posted 3 years ago

“Excellent value for money would recommend this product and company to anyone”

Helpful Report

Posted 3 years ago

“I am very pleased with my towervsir fryer. I use it most days. It is very versatile”

Helpful Report

Posted 3 years ago

“Very happy with my 10 in 1 air fryer very disappointed that I can’t get the rotisserie basket to cook my chips and crisps I bought one from the internet to find Out does not fit my air fryer”

Helpful Report

Posted 3 years ago

Hi Margaret, Thanks for your 5-star review about your 10 in 1 Tower Air Fryer. Rest assured that our Rotisserie Basket will be returning to stock very soon so please keep an eye on our website. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.2 based on 5,790 reviews