Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The air fryer is the best thing ever purchased so easy to use and quick and efficient well worth the money especially in this economic climate of high energy bills”

Helpful Report

Posted 3 years ago

Hi Julie, We were delighted to read your kind words about your Tower Air Fryer. Here at Tower, we have seen a fantastic interest in our energy saving products. Thanks for choosing Tower for your valuable order. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Brilliant price at Argos easy instructions good size for two people”

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Posted 3 years ago

Hi Thanks for taking the time to leave your 5 star review about your Tower product. We were delighted to read it meets your requirements. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“I just cooked a small roast beef with roasted frozen potatoes in 35 minutes. Admittedly it was a little over cooked but it tasted and smelt great so much so I was into my 2nds before I even thought to take a picture!”

Helpful Report

Posted 3 years ago

Hi David, Thanks for taking the time to leave your photograph of the delicious meal you cooked in your Tower Air Fryer. I'm confident it tasted as good as it looked. Thanks for choosing Tower for the purchase of your Air Fryer. Keith - Group Customer Services Manager

Posted 3 years ago

“👍very good”

Helpful Report

Posted 3 years ago

Hi Jamil, Thanks for your 5-star review We were pleased to read everything is good - rest assured if you do have any enquiries, please feel free to get in touch with our Customer Services Team. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Love it. For when it's just two of us at home it saves turning on the normal oven. It cooks really well and efficiently. I think it has already paid for itself.”

Helpful Report

Posted 3 years ago

Hello MarknSazz, Thanks for taking the time to leave your 5-star review about your Tower Air Fryer. I was really pleased to read about the energy saving benefits you are seeing with your product. Best wishes. Keith - Group Customer Services Manager

Posted 3 years ago

“Great price for a good sized airfyer which looks fabulous.”

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Posted 3 years ago

Hello James, Thanks for sending across the photograph of your Tower Air Fryer. It was great to see how your Air Fryer has made a fantastic addition to your kitchen. Thanks for choosing Tower. Keith - Group Customer Services Manager

Posted 3 years ago

“Fantastic iron, kettle and toaster. Why buy from china when you can have British made!”

Helpful Report

Posted 3 years ago

Hi Bek, Thanks for your 5 star comments about your Iron, Kettle and Toaster set. Many thanks for considering Tower for your valuable order. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Excellent so happy with my new air fryer can’t believe I wanted this long to bye one happy cooking to me 😀😀”

Helpful Report

Posted 3 years ago

Hi Sam, It was great to read your comments about your Tower Air Fryer. Here at Tower, we are very proud of our Air Fryer range. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Love it, everything cooks more quickly than an oven , and cheaper too. Food seems more crispy. I've been a fan for a few years, long before others realised they could save.”

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Posted 3 years ago

Hello Jay, We really appreciate your kind words about your Tower Air Fryer. Our Air Fryers are very popular at the moment - confirming everything you've been aware of for years !!!! Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Very good product easy to use and saves on time and energy x”

Helpful Report

Posted 3 years ago

HI Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. We were delighted to read how easy you are finding to use your product. Thanks for choosing Tower for your very valuable purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“I'm so pleased I purchased this air fryer,it is working very good nice and simple to use”

Helpful Report

Posted 3 years ago

Hello Jayne, Thanks for your 5 star review about your Tower Air Fryer. It was great to read you are finding your product easy to use. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Bought a tower air fryer. As a complete Newby I used it for the first time. I have to say that the instructions and the use are very easy. Very pleased with my product.”

Helpful Report

Posted 3 years ago

Hi Steve, Thanks for your 5 star review about your Tower Air Fryer. We were delighted to read that you found your Air Fryer easy to use. Thanks for choosing Tower for your purchase - if you have any enquiries moving forward please feel free to contact us. Best wishes Keith - Group Customer Services Manger

Posted 3 years ago

“Very helpful.”

Helpful Report

Posted 3 years ago

Hi Hasmita, Thanks for your 5 star review about Tower. Its greatly appreciated. Keith - Group Customer Services Manager

Posted 3 years ago

“I was in the market to upgrade my air fryer and was searching for a while until i came across the Tower air fryer T17076 11L, the product was 150 gbp from argos and the amount this gets you is fantastic, comes with a load of accessories including a 10 skewer kebab rack, I have only had the product a couple of days but have well and truely put it through its paces and it has not dissapointed in the slightest, the rotisserie function is amazing, I have cooked a 1.5kg chicken in it and came out perfectly and evenly cooked with crispy skin all round, the clean up is extremely easy with the drip tray thats provided and a quick wipe of the walls and done, it has the capability to cook up to 3 tiers of food at the same time all the while being able to see how its cooking with out opening the door due to the large viewing glass and interior check light, I would recommend this product all day long, well done to Tower aswell for this cracking oven”

Helpful Report

Posted 3 years ago

Hi James, It was wonderful to read your 5star review about your Tower Air Fryer. From your comments I can see you are converted to Air Fryer cooking !!! Rest assured our Customer Services Team are readily available to assist with any enquiries you may have in the future. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Dubious about air fryers what with all the hype about them. Some girlfriends raved about them so I relented. Have to say, totally amazed at how good it is, even hubby is impressed!”

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Posted 3 years ago

Hi Lorraine, I was delighted to read your review about your Tower Air Fryer. Our Air Fryers are certainly popular, and I'm delighted you have seen the benefits they bring. Thanks for choosing Tower. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“I am very pleased with my new tower scandi kettle.lovely colour”

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Posted 3 years ago

Hello Judy Trim. It was wonderful to read your 5 star review about your Tower Scandi Kettle. Thanks for choosing Tower - you order is greatly appreciated by us. Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Very attractive addition to our kitchen. Efficient and quiet. Good value for money.”

Helpful Report

Posted 3 years ago

Hello, Thanks for your 5 star review describing how your Tower product makes a great addition to your kitchen. We hope you visit our Tower Website again very soon !!! Keith - Group Customer Services Manager

Posted 3 years ago

“This is the updated review. . . I am always happy to review a bad report and correct it when the situation has been rectified and in this case Keith, the brilliant, efficient and wonderful staff member Sam came up trumps again. I should not have been so judgemental and recognised that my email had gone astray. Thankfully, Sam sorted my problem very quickly and efficiently and I had my replacement air fryer within days. The product is brilliant, highly recommend, I was just unlucky with the fault. So thank you Sam, again, a true professional and always a pleasure to deal with. Thanking you most sincerely.”

Helpful Report

Posted 3 years ago

Hi Dave, Thanks for taking the time to leave your kind words about how Tower and Sam in particular resolved your enquiry. As you can imagine due to the popularity of energy efficient products such as Air Fryers, Halogen Ovens and Slow Cookers our Customer Services Team have received an unprecedented amount of customer enquiries. Our team are working very hard to ensure our customers messages are responded to quickly so thanks for your patience. I am delighted Sam resolved your enquiry - rest assured we'd love to hear from you should you have any enquiries in the future. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Absolutely love it,heard they were a good purchase and told by lady buying a second one for her dads Christmas present that she couldn’t live without hers. After using myself completely agree best thing I have purchased.”

Helpful Report

Posted 3 years ago

Hi Sue, Wow - what a fantastic review to read about your Tower Air Fryer. We are delighted you chose Tower for your purchase. Rest assured our Customer Services Team are readily available should you have any enquiries in the future. Thanks again Keith - Group Customer Services Manager

Posted 3 years ago

“Will be using this later for skinny fries just to see how it goes . I did the first time use 15 minute timer on 200 glad i did as it set my fire alarm off 🤪Hoping I get nice crispy chips . 🍟”

Helpful Report

Posted 3 years ago

Hi Sylvie, Thanks for your kind words about your Tower Air Fryer. We hope you love your Air Fryer as much as we do. Rest assured our Customer Services Team are readily available should you have any enquiries. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.2 based on 5,790 reviews