Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it, great double air fryer.”

Helpful Report

Posted 3 years ago

Hi Many thanks or your 5 star review about your Tower Air Fryer. Here at Tower we love our Air Fryer range too !!! Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Fab product wish I'd got one ages ago price good too”

Helpful Report

Posted 3 years ago

Hello Julie, Thanks for your kind words and for choosing Tower for your valuable order. Its greatly appreciated by everyone here at Tower. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“This was bought as a Christmas present, but I bought the digital version earlier.I can't praise it too much, it truly does do what it says on the packet.”

Helpful Report

Posted 3 years ago

Hi Peter, I was delighted to read your review about your Tower Air fryer and how it meets your expectations. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Won’t know what it’s like until after Christmas as it’s a Christmas gift 🎄🎄”

Helpful Report

Posted 3 years ago

Hello June, Thanks for taking the time to leave your comments. I do hope the recipient loves their Christmas gift. Rest assured if you do have any enquiries our Customer Services Team are available to help. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Very happy with it so far does what it meant to do glad I brought this fantastic air fryer”

Helpful Report

Posted 3 years ago

Hello John, We were so glad you choose Tower to purchase your Air Fryer. It was great reading that your Air Fryer does what it says on the box !!! Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Waited a while to receive my product due to been out off stock ( worth the wait , Neat unit no Knobs 👍 easy clean 👍 Less cost to run 👍 I’ll be experimenting 👍”

Helpful Report

Posted 3 years ago

Hi Linda, Thanks for your wonderful 5 star review about your Tower Air Fryer. It was great to read your comments. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Oh my god!!! Game changer....my oven is almost obsolete....the hype is true, get one...seriously GET ONE! I have been debating for ages, took the plunge and have cut my electricity bill for cooking by at least £1 a day...I've got a full electric range and it took around 45mins to an hour to make chips, roasters etc...this oven does full meals for four in 18mins...microwave veggies and the time saving is worth more than the money! Tower, you have made a working mums day!!!”

Helpful Report

Posted 3 years ago

Hello Helen, Wow what a fantastic review to receive about our Tower Air Fryer. It was great to read about the results you are seeing since using your product. We were pleased that we made your day as a working mum !!! Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Delivery was prompt on the given day and time. Great service.”

Helpful Report

Posted 3 years ago

Hi Gillian, Thanks for taking the time to leave your 5 star comments about your delivery experience. I was pleased to read our courier partners delivered your Tower order to you promptly. Thanks for choosing Tower for your purchase - be sure to visit our website again very soon. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“I highly recommend the Tower Vortex 9 Litre Dual Basket Air Fryer & would give this 5 out 5. The build quality is excellent, with a nice looking appearance on my kitchen counter. There are a selection of presets and they can be adjusted to suit personal preferences. I have had no problems understanding how to use this or how to set up a manual program. Really pleased with my purchase.”

Helpful Report

Posted 3 years ago

Hi Clifford, Thanks for your wonderful comments about your Tower Vortex Air Fryer. We love our Air Fryers too and they have proved very popular of late. Thanks for choosing Tower for your order. Take care Keith - Group Customer Services Manager

Posted 3 years ago

“Great product and value for money.”

Helpful Report

Posted 3 years ago

Hi Alan, Thanks for taking the time to leave your 5 star comments about your Tower product. Here at Tower we always strive to offer quality products at great value for money supported by our wonderful Customer Services Team. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“A good looking item I just wish it had a bigger section on recipes wtx”

Helpful Report

Posted 3 years ago

Hi Trevor, Thanks for your 5 star review about your Tower Air Fryer. We really appreciate your kind words. Keith - Group Customer Services Manager

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Hi Frank, It was great to read your 5 star comments about your recent contact with Tower and the service you have received. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Great product couldn't do without it wish I had it earlier”

Helpful Report

Posted 3 years ago

Hi Ronnie, Thanks for your kind words about your Tower product. We love our products also !!! Keith - Group Customer Services Manager

Posted 3 years ago

“My 3 litre air fryer has arrived And it’s brilliant. Thank you Tower x”

Helpful Report

Posted 3 years ago

Hi We want to say thank you for choosing Tower for your valuable purchase !!! It was great to read your 5 star review - enjoy using your Tower Air Fryer. Keith - Group Customer Services Manager

Posted 3 years ago

“Quality product- innovative and easy to use. Having lots of fun trying new recipes and ways to cook while saving money!”

Helpful Report

Posted 3 years ago

Hello Robinho, Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. It was great reading how easy you were finding the use of the Air Fryer. Regards Keith - Group Customer Services Manager

Posted 3 years ago

“Very nice piece of equipment, cooks food very quickly and efficiently. The only downside is the instructions,they aren't very clear to understand. I had to watch a you tube video to learn the correct way to setup and cook. On the whole worthwhile purchase.”

Helpful Report

Posted 3 years ago

Hi Gary Thanks for your valuable comments about your Tower Air Fryer - especially the comments about the Instruction Manual. Here at Tower we love hearing from our customers about how we can improve our products and services and I've forwarded your comments on to the relevant Team. Best wishes Keith - Group Customer Services Manager

Posted 3 years ago

“Got the dual basket air fryer, didn't really believe it worked like people were saying, but now I use it all time, fantastic product.”

Helpful Report

Posted 3 years ago

Hello David, It was great to read you've become an advocate of Air Fryers and use your all of the time. Thanks for choosing Tower for your purchase. Keith - Group Customer Services Manager

Posted 3 years ago

“Easy to use with plenty of accessories. This air fryer can do absolutely everything !!!!.”

Helpful Report

Posted 3 years ago

Hello Matt, Thanks for sending across your photograph of your Tower Air Fryer in action. It was great to read how easy the Air Fryer is to use. I hope the cooked chicken tasted as good as it looked in your photograph !! Keith - Group Customer Services Manager

Posted 3 years ago

“Fantastic addition to my air fryer, the chips are so delicious in it and are evenly cooked! So glad we decided to buy it!”

Helpful Report

Posted 3 years ago

Hi Rebecca, Thanks for taking the time to leave your 5 star review about your Tower Air Fryer. We were so delighted your choose Tower for your valuable purchase. Kind regards Keith - Group Customer Services Manager

Posted 3 years ago

“Perfect,fitted my pressure cooker. Quick delivery”

Helpful Report

Posted 3 years ago

Hi We were pleased to read your 5 star review about your Pressure Cooker accessory. Should you have any further enquiries please feel free to contact us. Regards Keith - Group Customer Services Manager

Posted 3 years ago

Tower is rated 4.1 based on 5,821 reviews