Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,788 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Leanne Carrick

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was given this Airfryer as a present for my birthday, I'm amazed with it, I have cooked sausages and rashers and even southern fried chicken, all have been delicious, I am learning everyday about how to operate this fryer, the only problem is there wasn't really a recipe book to teach you how to cook different meals. If I was the manufacturer, I would include with the fryer a recipe book.”

Helpful Report

Posted 2 years ago

Hi Terence Thanks for taking the time to leave your comments about your Tower Air Fryer. We were delighted to read about the mouth watering meals you have prepared using your Air Fryer. Here at Tower we love hearing our customers suggestions about how we can improve our products and services and your comments have been noted. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“What a Great little Fryer, had it for a few days Now it cooks well and that's all I need. Thankyou Tower.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for your comments and indeed your valuable order for your Tower Air Fryer. Rest assured our Customer Services Team are available should you have ay enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Fantastic value and a great workhorse”

Helpful Report

Posted 2 years ago

Hi Peter Many thanks for your 5 star comments about your Tower product. Everyone here at Tower HQ was delighted that you selected us for your valuable order. Rest assured our Customer Services Team is always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Great product and a great price.used it for the first time today. Thanks tower.”

Helpful Report

Posted 2 years ago

Hi Thanks go to you for your valuable order and kind words about your Tower product. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Very happy can't wait. Used tonight”

Helpful Report

Posted 2 years ago

Hello Mrs Johnson, Many thanks for your review. We were delighted to read how happy you were with your Tower product. Rest assured our Customer Services Team are readily available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“So good ok”

Helpful Report

Posted 2 years ago

Hi Jill, Many thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Easy to use, lightweight and very maneuverable. Value for money. Was unable to use our old cleaner due to the weight this is ideal. Would highly recommend”

Helpful Report

Posted 2 years ago

Hi Pam, Thanks for your valuable comments about your Tower Vacuum cleaner. Everyone here at Tower HQ really appreciates your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I have to say a lovely simple to use perfect one cook pot very impressive thank you Tower”

Helpful Report

Posted 2 years ago

Hi Many thanks for your 5 star comments and your valuable order for your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Absolutely over the moon with my air fryer superb good value”

Helpful Report

Posted 2 years ago

Hi Bob, Many thanks for taking the time to leave your 5 star comments about your Air Fryer. Everyone here at Tower was delighted you choose us for your valuable purchase. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Good price. Easy to clean. Just one thing... where is the instruction manual?🤔”

Helpful Report

Posted 2 years ago

Hi Claire, Many thanks for your 5 star comments about your Tower Air Fryer. I have arranged for one of our Customer Services Team to reach out to you regarding your Instruction Manual enquiry. In the meantime please accept my apologies for any inconvenience caused. Keith - Group Customer Services Manager

Posted 2 years ago

“Tower is a brand that has been around for a long time”

Helpful Report

Posted 2 years ago

Hi Thanks for taking the time to leave your kind words about Tower. We are very proud of our heritage going back over 100 years. We hope you visit our website again very soon Keith - Group Customer Services Manager

Posted 2 years ago

“Bought the sandwich maker Toastie tasted much better deep filled”

Helpful Report

Posted 2 years ago

Hi Lee, Thanks for taking the time to leave your comments about your Tower Toasted Sandwich Maker. We hope you enjoy those delicious toasties Regards Keith - Group Customer Services Manager

Posted 2 years ago

“I absolutely love this air fryer. Use it every day. Have not used my big oven since I bought this.”

Helpful Report

Posted 2 years ago

Hello Lady Anne. It was wonderful to read how much you love your Tower Air Fryer. We love our Air Fryers too !!!! Should you have any enquiries in the future our Customer Services Team are always on hand to assist. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“The outer pot was a perfect fit. I'm very pleased with it”

Helpful Report

Posted 2 years ago

Hi Helen, Thanks for taking the time to leave your 5 star comments about your Tower product. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“TOWER VIZION SOUP MAKER Does exactly what it is supposed to. This is a staple in my kitchen, very easy to use and very efficient it only takes 21 minutes to cook. You can make smoothies and juices alongside smooth and chunky soups, plus the transparent jug lets you track the cooking process. The big thing for me was, unlike other soup makers, I have never had anything burn at the bottom.”

Helpful Report

Posted 2 years ago

Hi Donna, Many thanks for your fantastic review about your Tower Soup Maker. It was wonderful to read about the various meals you have prepared. We hope you visit our Tower website again very soon to see the great range of products. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Love this Air Fryer and definitely took out 3 year warranty. Great product made my life easier , everything cooks so well.”

Helpful Report

Posted 2 years ago

Hello, Many thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. We were delighted you took the opportunity of our extended warranty which gives customers peace of mind in the rare event that a fault may occur with your product. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Great quality pans. Made cooking so much more enjoyable. I even went back and bought the casserole pot!”

Helpful Report

Posted 2 years ago

Hello Paul, Many thanks for taking the time to leave your 5 star comments about your Tower pans .... and Casserole Pot. Everyone here at Tower HQ appreciates your valuable orders. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Great air fryer,the big 5.2l basket is a game changer and I would recommend this product to anyone,5 star product”

Helpful Report

Posted 2 years ago

Hi Anthony, It was wonderful to read your 5 star comments and recommendation about Towers 'game changing' Air Fryer. Thanks for your valuable order. Keith - Group Customer Services Manager

Posted 2 years ago

“Looks amazing 👏”

Helpful Report

Posted 2 years ago

Hi Thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always on hand should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Brilliant toaster and looks so nice too !”

Helpful Report

Posted 2 years ago

Hi Hayley, Thanks for taking the time to leave your kind words. Here at Tower HQ we were delighted you selected us for your valuable order. Regards Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.2 based on 5,788 reviews