Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,821 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most powerful fan”

Helpful Report

Posted 2 years ago

Hello Faizai, Many thanks for your 5 star comments about your Tower Fan. We hope you visit our website again very soon to see our fantastic range of products. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Lovely spacious bin”

Helpful Report

Posted 2 years ago

Hi Lorna, Many thanks for your 5 star review about your Tower Bin. Please be assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Love the colour. Easy to use. Good value. British brand.”

Helpful Report

Posted 2 years ago

Hi Many thanks for your wonderful comments. Here at Tower we are proud of our British heritage as well as the range of products and the service we deliver to our customers. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“My recently purchased air fryer oven is excellent. I would however like to make a suggestion on how to make this item more versatile. I can cook 3 pizzas on the 3 trays provided but it would be very useful if a new version of the air fryer oven was large enough to cook 3x 12" pizzas. I may soon refit my kitchen and if I do I am tempted not to have a conventional oven at all and just use products such as the air fryer oven and hopefully a larger version if it becomes available. Manny in Cornwall.”

Helpful Report

Posted 2 years ago

Hello Manny in Cornwall, It was wonderful to read your comments about your Air Fryer. Our Air Fryers are so versatile in terms of the variety of meals you can cook. Rest assured our Customer Services Team are readily available if you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Ace like having R2D2 in the kitchen!!!!!!!!!!”

Helpful Report

Posted 2 years ago

HI We loved your comments. Our Air Fryers do look a little like R2D2. Thanks for choosing Tower for your valuable purchase. May the force be with you in your kitchen !!!! Keith - Group Customer Services Manager

Posted 2 years ago

“Very happy with our new 12 litre air fryer...will give it a 5!”

Helpful Report

Posted 2 years ago

Hi Thanks for your 5 star comments about your Tower Air Fryer. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Love my new microwave it's perfect”

Helpful Report

Posted 2 years ago

Hi Thanks for your 5 star comments about your Tower Microwave. We hope you visit our website again very soon to check out our range of products. Keith - Group Customer Services Manager

Posted 2 years ago

“Nice to look at and nice to handle. Stable and stylish.”

Helpful Report

Posted 2 years ago

HI Many thanks for your 5 star comments about your Tower product. Everyone here at Tower HQ was delighted you selected us for your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Tower Air Fryer is so simple to use and does exactly what it says it will do”

Helpful Report

Posted 2 years ago

Hi Many thanks for your 5 star comments about your Tower Air Fryer. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“New cordless purple iron, I have fallen in love with ironing again :) the cord is gone! Heats up quickly and irons quickly. A joy!”

Helpful Report

Posted 2 years ago

Hi Brian, Thanks for your wonderful comments. We were delighted to read how our Tower Steam Iron has helped you fall in love with ironing again :-) Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I just received my air fryer and I really like using it”

Helpful Report

Posted 2 years ago

Hi Tracy Many thanks for your 5 star comments about your Air Fryer. Rest assured our Customer Services Team are available should you need any help or advice in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I'm having an issue with tray 1,nit heating up”

Helpful Report

Posted 2 years ago

Hi Sally, Thanks for your review about your Tower product. I was sorry to learn about the issue you have reported. Once of our Customer Services Team will be in contact with you within the next 48 hours to see how we can help. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Was given this Airfryer as a present for my birthday, I'm amazed with it, I have cooked sausages and rashers and even southern fried chicken, all have been delicious, I am learning everyday about how to operate this fryer, the only problem is there wasn't really a recipe book to teach you how to cook different meals. If I was the manufacturer, I would include with the fryer a recipe book.”

Helpful Report

Posted 2 years ago

Hi Terence Thanks for taking the time to leave your comments about your Tower Air Fryer. We were delighted to read about the mouth watering meals you have prepared using your Air Fryer. Here at Tower we love hearing our customers suggestions about how we can improve our products and services and your comments have been noted. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“What a Great little Fryer, had it for a few days Now it cooks well and that's all I need. Thankyou Tower.”

Helpful Report

Posted 2 years ago

Hi Andrew, Thank you for your comments and indeed your valuable order for your Tower Air Fryer. Rest assured our Customer Services Team are available should you have ay enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Fantastic value and a great workhorse”

Helpful Report

Posted 2 years ago

Hi Peter Many thanks for your 5 star comments about your Tower product. Everyone here at Tower HQ was delighted that you selected us for your valuable order. Rest assured our Customer Services Team is always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Great product and a great price.used it for the first time today. Thanks tower.”

Helpful Report

Posted 2 years ago

Hi Thanks go to you for your valuable order and kind words about your Tower product. Should you have any enquiries in the future our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Very happy can't wait. Used tonight”

Helpful Report

Posted 2 years ago

Hello Mrs Johnson, Many thanks for your review. We were delighted to read how happy you were with your Tower product. Rest assured our Customer Services Team are readily available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“So good ok”

Helpful Report

Posted 2 years ago

Hi Jill, Many thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Easy to use, lightweight and very maneuverable. Value for money. Was unable to use our old cleaner due to the weight this is ideal. Would highly recommend”

Helpful Report

Posted 2 years ago

Hi Pam, Thanks for your valuable comments about your Tower Vacuum cleaner. Everyone here at Tower HQ really appreciates your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I have to say a lovely simple to use perfect one cook pot very impressive thank you Tower”

Helpful Report

Posted 2 years ago

Hi Many thanks for your 5 star comments and your valuable order for your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.1 based on 5,821 reviews