Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,759 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and as arranged phoned 4 hours earlier”

Helpful Report

Posted 11 years ago

“These pans are fabulous. Nothing sticks to them, they are so easy to clean. Great quality.”

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Posted 11 years ago

“Lovely crisp food, takes less time and tastes flavoursome! Very pleased with a whole range of foods that can be roasted, baked or chipped. Only complaint is that the top and basket gets very hot! Extra care needs to be taken when removing cooked foods from unit.”

Helpful Report

Posted 11 years ago

“I am very pleased with my tower pans, however, I think there is a design/manufacturers fault with the lids. When they've been washed the water gets between the "stainless" steel rim and the glass resulting in rust which can't be reached. Also the base of the small frying pan is showing signs of burning on the bottom. These might be minor faults but it does spoil the look of the lovely pans and disappointing to the eye.”

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Posted 11 years ago

“it does what it says on the tin”

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Posted 11 years ago

“Very happy with my purchase. Simply easy to use,light weight compared old prestige pressure cooker. Money well spent.”

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Posted 11 years ago

“Good looking product that does as it says”

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Posted 11 years ago

“Good to deal with and the saucepans purchase are very good indeed”

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Posted 11 years ago

“Pans are easy to clean and look smart.”

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Posted 11 years ago

“Pans are easy to clean and look smart.”

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Posted 11 years ago

“Everything and a lot more”

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Posted 11 years ago

“It does what it says on the box not bad the plastic cups are stronger than other make i looked at , Bought it half price so not to bad would not pay £99.00 though!!”

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Posted 11 years ago

“Only had the pan set a few weeks seems o/k so far.”

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Posted 11 years ago

“VERY GOOD QUALITY PANS, WOULD RECOMMEND THEM”

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Posted 11 years ago

“Happy with goods and service”

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Posted 11 years ago

“cooked my food to perfection and clean and easy to use”

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Posted 11 years ago

“Does the job well. Instructions and recipes could be clearer. Some of the control knobs feel slack and imprecise. Basically good value for money”

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Posted 11 years ago

“The best pans I've ever had clean up amazing, but have a pink stain from cooking that won't come off with lemon etc even though it's not meant to happen so disappointed with that but overall very good”

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Posted 11 years ago

“easy to use and very powerful. it ticks all the boxes.”

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Posted 11 years ago

“The pans are of a good quality, they also look nice and stylish. Would buy again.”

Helpful Report

Posted 11 years ago

Tower is rated 4.2 based on 5,759 reviews