Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,788 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leanne Carrick

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality and delivered in a timely manner.”

Helpful Report

Posted 11 years ago

“I might be wrong but to me this is a halogen cooker not an air fryer. Only used twice but food cooks well with little or no oil. Disappointed no menus supplied.”

Helpful Report

Posted 11 years ago

“I am happy with product pressure cooker”

Helpful Report

Posted 10 years ago

“Just bought a Tower frying pan. Very attractive look,great non stick quality. Very nice feel to the handle. Great purchase very happy.”

Helpful Report

Posted 10 years ago

“Worked well for me only tried once ,looking forward to my next cooking session with this product”

Helpful Report

Posted 10 years ago

“We have had this kettle a week so it is early days to comment on the build quality. However it boils fast and is quieter than our previous kettle. It is good (and easy) to see how much water to be boiled which means not wasting money on boiling water unnecessarily. However, you can also see the buildup of scale so it means lots of cleaning to keep it looking good - we are in a very hard water area. The blue lights are cool. We didn't see the point of controlling the water temperature in a kettle as seldom need 'warm' water for cooking. Compared to other kettles ( and we looked about about 50 different kettles on shelves of different shops) it is looks nice and is relatively good value . We paid £32 - some kettles were over £100!”

Helpful Report

Posted 10 years ago

“good for the price instructions could be better”

Helpful Report

Posted 10 years ago

Good Morning, Thank you for your review. We will be in contact with you directly regarding our instruction manual. Kind Regards

Posted 10 years ago

“An excellent pair of frying pans, I would have given 5 stars but for the fact that the small pan can tip up when empty.”

Helpful Report

Posted 10 years ago

“Recieved the 6L stainless steel one touch pressure cooker as a present. I was a bit apprehensive about using this as i thought it may be difficult but it was very easy to use and it the best pressure cooker i've ever had!. The person who gifted it to me said it was delivered super quick also.”

Helpful Report

Posted 10 years ago

“It looks well maked have not maked a pie yet.”

Helpful Report

Posted 10 years ago

“hand mixer looks well make and fast”

Helpful Report

Posted 10 years ago

“the soup maker i purchased wasvery good”

Helpful Report

Posted 11 years ago

“Very happy with the blender and succesfully made smoothies, soups and drinks. It does take a little longer when using some hard vegetables, but overall pleased with my purchase at a very good price.”

Helpful Report

Posted 11 years ago

“Although I really like these salt and pepper pots and they are easy to use, I do find that if you knock them over, the batteries fall out of their slots, meaning you have to undo the pots and put the batteries back in.”

Helpful Report

Posted 11 years ago

“It looks beautiful in my kitchen and good quality but needs more info on to how to use it , i still need more time to get used to it , got a timer as well which it suits my needs so I'm happy with it”

Helpful Report

Posted 10 years ago

“I recently bought a set of pans from ideal world and I am not happy with the lid of one of them . The glass lid round the rim and also under the knob gives appearance of rust and you can't get into clean it .”

Helpful Report

Posted 10 years ago

“This airwave airfryer is excellent”

Helpful Report

Posted 10 years ago

“Pressure cooker makes great soups and stock in a short time. Very pleased with it.”

Helpful Report

Posted 10 years ago

“Steak beautiful cooked in the air fryer”

Helpful Report

Posted 10 years ago

“We bought the stainless steel 6 liter pressure cooker and we found it quality product . The offer of 10 year gurantee is unmatchable. There was mention of lot no which is require to extend your warrenty but we could not found on pressure cooker bottom but we found it on to packaging. Also we would like look forward spare parts combo deals so that customer can buy 1 set extra along with purchase only.”

Helpful Report

Posted 10 years ago

Tower is rated 4.2 based on 5,788 reviews