Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,882 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pans are easy to clean and look smart.”

Helpful Report

Posted 11 years ago

“Pans are easy to clean and look smart.”

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Posted 11 years ago

“Everything and a lot more”

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Posted 11 years ago

“It does what it says on the box not bad the plastic cups are stronger than other make i looked at , Bought it half price so not to bad would not pay £99.00 though!!”

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Posted 11 years ago

“Only had the pan set a few weeks seems o/k so far.”

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Posted 11 years ago

“VERY GOOD QUALITY PANS, WOULD RECOMMEND THEM”

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Posted 11 years ago

“Happy with goods and service”

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Posted 11 years ago

“cooked my food to perfection and clean and easy to use”

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Posted 11 years ago

“Does the job well. Instructions and recipes could be clearer. Some of the control knobs feel slack and imprecise. Basically good value for money”

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Posted 11 years ago

“The best pans I've ever had clean up amazing, but have a pink stain from cooking that won't come off with lemon etc even though it's not meant to happen so disappointed with that but overall very good”

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Posted 11 years ago

“easy to use and very powerful. it ticks all the boxes.”

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Posted 11 years ago

“The pans are of a good quality, they also look nice and stylish. Would buy again.”

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Posted 11 years ago

“i am hoppy wih the product put on arrival one of the handles was broken i am still waiting for a replacment”

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Posted 11 years ago

“I have enjoyed using this pan set. The ceramic finish is brilliant totally nonstick. However my only concern is the saucepan lids you must leave them draining as they collect water and the handles on the lids continually work loose . I would have rated these pans as excellent apart from the issues I have raised.”

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Posted 11 years ago

“Very pleased frying pans do stick at times. Bought some for my son.”

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Posted 11 years ago

“At £39 the Vitablend is perfect for my healthy smoothies. There are more expensive, higher powered brands now available. I have found the Vitablend really is upto the job and makes a very smooth textured health drink. However, I have only rated it as good, whilst I would warn that one should be careful to check the rubber seal is properly in place in the blade units before using. I have had my new Vitablend just 3 weeks and am waiting on a replacement rubber seal. The original worked itself out and ended up chopped in my smoothie. The handbook does warn of this, but it is easy to forget to check when you are using the machine daily. This design may be something to compare with on the more expensive models - but otherwise it is good value for the price.”

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Posted 11 years ago

“I've had my Tower ceracraft frying pan for a few weeks now having seen it demonstrated on TV. For the first few times of use with a small amount of oil absolutely nothing stuck. When I've tried cooking with no oil I found some of the food did stick to the pan but I managed to remove it by rubbing quite hard (i.e. harder than on the TV demonstrations) with a damp cloth without appearing to damage the ceramic surface. It's early days yet but I think this is going to prove to be my best frying pan yet.”

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Posted 11 years ago

“Very nice design like that you can lift basket with lid closed non stick coating only thing that would make it perfect would be a removable bowl”

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Posted 11 years ago

“A very good item once I found out how to use it. Not having had a pressure cooker before I found the instructions that came with it very poor. I had to look up on the Internet and email Tower for more clear instructions . Putting this aside the product its self I'm happy with.”

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Posted 11 years ago

“Delivery was very good and the pans have lived up to expectations”

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Posted 11 years ago

Tower is rated 4.1 based on 5,882 reviews