Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,864 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Isra

Tower 5 star review on 11th January 2026

Anonymous

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold me an item they didn't have. Refunded money but at 60% off was a great deal now have to pay full price off which I will or use them again. A simple sorry sold out but will send the order when we have it back I'm stock would have been good service not crap. This review is because they asked me to give one on same day as they cancelled order, bad timing”

Helpful Report

Posted 11 years ago

Tower is rated 4.1 based on 5,864 reviews