Tower Reviews

Name: Tower
Rating: 4.15

4.2 Rating 5,790 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,790 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

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Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Air fryer is a very clever way to cook highly recommend had ours 1 day and very impressed.”

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Posted 5 years ago

“I bought a kettle from tower and it was amazing quality , I love it”

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Posted 5 years ago

“Great quality kettle and toaster that look better than the pictures.”

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Posted 5 years ago

“Brilliant Items great”

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Posted 5 years ago

“Exceptional and the BEST a kitchen can get! I LOVE it!!! Makes my life easy peasy. Also the light from the halogen is incredible and will light up your life! GUARANTEED!!!”

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Posted 5 years ago

“Bought an air fryer and it has been fantastic. So simple and easy to use and the speed of cooking is incredible. Can’t recommend highly enough”

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Posted 5 years ago

“Item received on time. An excellent item.We initially thought the process was too complicated but the instructions that came with the Bread maker are excellent. Our first effort at making a 1lb loaf was so successful that our friends and family are considering buying their own. We are looking forward to making different types of bread that Iwe had never heard of. Well done Tower.”

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Posted 5 years ago

“just bought the T14001 AirWave low fat air fryer, makes great chips, plus many other healthy ways to cook our favorite foods.”

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Posted 5 years ago

“Tower are really good had tower glits toaster and matching microwave am well happy”

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Posted 5 years ago

“Tower T17021 4.3 Litre Air Fryer Have used a few times since recent purchase. Love the fact you don't have grease on your food. Will keep using to lower cholesterol and try various menus from the net.”

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Posted 5 years ago

“Fantastic vacuum cleaner, just as good as other brands £300 ones. It's light, quiet, great suction and easy to use. Also has a light so you can see the bits you missed.”

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Posted 5 years ago

“Loving my empire and kettle set, looks great in my kitchen”

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Posted 5 years ago

“Cannot phone. Won’t go through cannot extend warranty. Just goes to reviews. It says to ring if you have a problem how can you if can’t get through all I want is a simple answer to one question regarding new purchase”

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Posted 5 years ago

“Stylish pans, easy to use and non- stick. Would recommend these!”

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Posted 5 years ago

“Good service. Would recommend.”

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Posted 5 years ago

“Absolutely love their new range... amazing products at a reasonable price.”

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Posted 5 years ago

“Ordered an item that then went out of stock. Tower were very quick to rectify the matter and I got the item as soon as it came in. Love the kettle. It looks very expensive and boils quickly”

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Posted 5 years ago

“Product seems solid and durable. Easy to set up and work. Registration site not very stable on iPad and took a while to use.”

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Posted 5 years ago

“Brilliant product Tower 11 litre 5 in one digital air fryer. Can do just about anything in it. Good value for money.”

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Posted 5 years ago

“PURCHASED MY TOWER AIR FRYER AND ADVISE THAT IT IS A VERY HEALTHY OPTION TO FRYING WITH OIL,VERY HAPPY WITH THIS PRODUCT”

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Posted 5 years ago

Tower is rated 4.2 based on 5,790 reviews