Tower Reviews

Name: Tower
Rating: 4.14

4.1 Rating 5,835 Reviews

79 %

of reviewers recommend Tower

4.1

Based on 5,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 220 6066

Email:

customerservice@towerhousewares.co.uk

Write Your review

Tell us how Tower made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tower 5 star review on 11th January 2026

Anonymous

Tower 5 star review on 13th December 2025

RobManning

263

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“air fryer was easy to use for my first time instructions were very clear and made everything very clear”

Helpful Report

Posted 5 years ago

“Bought Tower Marble Coated Non-Stick Frying Pan - 32cm,very disappointed,even fry egg,it sticks to pan badly,need scrap hard to clean the pan,absolutely a rubish,never buy again.”

Helpful Report

Posted 5 years ago

“Just purchased a Tower smoked glass kettle and it appears to be all it claims to be. It is a very attractive item and is outstanding in our kitchen. 3 year warranty/guarantee is very comforting.”

Helpful Report

Posted 5 years ago

“Amazing customer service! Item came promptly!”

Helpful Report

Posted 5 years ago

“This is such an amazing product, works perfectly and it's making my life so much better because I now will be baking with every chance I get”

Helpful Report

Posted 5 years ago

“Nice easy to use vac !!!”

Helpful Report

Posted 5 years ago

“Absolutely love love love my new deep pan wok. I've never had Tower before but have been so impressed. I've always been a tefal person but this has blown me away and will now be replacing all my other pans with Tower. The non-stick is just brilliant. It feels really robust, so think will keep going for years.”

Helpful Report

Posted 5 years ago

“We've got the Ice Diamond 5 piece Pan Set and they're the best pans we've ever used!! Having already bought a small frying pan from the Ice Diamond range we were blown away with the ease of use and clean up of it so we decided to buy the whole set and are not at all disappointed. I would very much recommend this set to any budding chef!”

Helpful Report

Posted 5 years ago

“I bought tower air fryer yesterday. It’s on sale at Argos It’s very nice and food cooked very nice aswell.”

Tower 5 star review on 28th September 2020

Helpful Report

Posted 5 years ago

“Got the kettle, toaster and TCS caddies from the glitz collection for my birthday, absolutely love them ♥️”

Tower 5 star review on 27th September 2020

Helpful Report

Posted 5 years ago

“Nice looking pan does not need any fat/oil to cook your meals. I only purchased it yesterday so I haven't used it yet.”

Helpful Report

Posted 5 years ago

“Brilliant really happy with the product . Clear instructions etc. Looks nice too”

Helpful Report

Posted 5 years ago

“Hi I have bought the tower air dryer today day and I'm very pleased with it it is great quality and it does what it says on the manual in the box”

Helpful Report

Posted 5 years ago

“I purchased the white rose gold kitchen set which instantly looks very nice and I'm happy with however the pots and pans are very light and don't feel like they're going to last very long but time shall tell overall happy with what I have would like it if they done the knife and fork set in just the Plain White and rose gold also instead of just the marble and black”

Helpful Report

Posted 5 years ago

“tower express 6 liter pressure cooker great cooker two types or pressure for complete cooking”

Helpful Report

Posted 5 years ago

“I have 7 Tower induction pans which I absolutely love but sadly my 8th pan does not work I advised tower of this but they will not exchange it even thou it is new & does not work!!!!! Never ever dealt with anyone so unhelpful”

Helpful Report

Posted 5 years ago

“Love this VORTX Rotissier Air Fryer Oven. Use it every day and it cooks all the food superbly. It looks really smart in the kitchen as well.”

Helpful Report

Posted 5 years ago

“Great product. Great food. Purchased for my son at University. Making very good use of it”

Helpful Report

Posted 5 years ago

“The website for trying to extended warranty is absolutely useless. Spent over half an hour for a very straightforward quick question fill in form and I am not an idiot very frustrated now! When I use the tower air fryer not even going to try and give a review. I will lose the will to live.”

Helpful Report

Posted 5 years ago

“You did not recognise the model no. of the item of your own brand.”

Helpful Report

Posted 5 years ago

Tower is rated 4.1 based on 5,835 reviews