“The ordered flashlight was never delivered. Customer support ignored my emails for over a week then finally responded that it’s too bad for me that the claim period is over. This is honestly the worst service or response that I have ever received from a seller. I will never use this website again since I’m never seeing my money or the product that I fully paid for (+ import charges + taxes) ever. They knew they could get away with it as usual as per other customers’ reviews. Who is responsible for this fraud??”
“Ordered a jumper item was just left outside on my doorstep. Something happened to my item. Merchant wouldn't do anything about the missing item. Or refund me. Total scum bags.
Order number 42021233”
“Ordered shoes on the 12th Dec hoping to have them for Xmas. It took this company 2 days to reply with order details. On doing so said order would arrive 25th Dec - 28th Dec to late for Xmas. I have now checked delivery and it has been changed to 1st Jan - 3rd Jan 2024 😡😡😡😡 please don't rely on this company for orders. I've had one email since I placed the order, very poor customer service and relations.”
“Package was lost at the courier (DPD). Contacted DPD, we as end customers have no right to redress from the courier. TradeInn must settle this problem with DPD, DPD said. TradeInn always refers us to DPD. After a few weeks, TradeInn is in contact with DPD. I'll leave it open whether I believe that. Request for a refund is rejected.
Tradinn takes no responsibility. The package is lost and will no longer be delivered.
@TradeInn order 43368721 in case they want to handle this correctly.”
“They sent a wrong package and they don’t take any action to send me the correct one, 2 weeks have passed and no reply , tried to reach them over the phone and after 25 minutes wait they answer and the phone lines are so disturbed is impossible to talk to them, customer service is useless!! Don’t buy anything from there more that few dollars to avoid scam”
“IT IS THE SECOND TIME THAT THE DELIVERY IS GOING TO BE OVERDUE ( AGAINST THEIR LATEST QUOTED TIME ) FOR MORE THAN 20 DAYS ! THIS COMPANY IS TOTALLY UNRELIABLE WITH THEIR DELIVERY SCHEDULE. DO NOT RECOMMEND AT ALL !”
“Think twice if you are buying from overseas from these scammers, after 2 months, dozens of emails and still waiting for my order. No one has been able of give me a real answer either, this kind of "business" should be ilegal”
“I honestly wish you could leave negative stars.
Dealt with them twice and both times no sign of the item
Most recent was even showing as in transit yet when I got in touch it was out of stock
Absolute charlatans”
“Man muss für die Ware in der Schweiz höhe Einfuhrkosten bezahlen, was auf der Website nicht öffentlich bekannt gegeben wird. Wenn man versucht, den Support anzuschreiben, erhält man nur Arroganz und Copy-Paste-Antworten.”
“Low prices claimed but they often do not have the stock in reality, despite claiming at time of purchase that they do. They will provide you a delivery date that will seem reasonable but In my experience won't come close to meeting.
When they do not meet their commitments they will just say that despite them being very quick to take your money that their obligations to deliver are not promised.
Give these guys a miss.”
“We ordered goods from this store at the beginning of November, a week later, the goods, according to tracking, are still in the warehouse and were never delivered to us, the support says that the goods will be supplied within 5 days, then they said - a week, in total there are no goods money, DO NOT ORDER ANYTHING FROM THIS STORE, EVER, THEY ARE FRAUDSTERS!!!!”
“Ordered 2 pairs size 6Y sandals. Received both pairs but one pair is the wrong size. Only solution offered was to give refund for the incorrect size sandal but the extra shipping fee charged for the 2nd pair was not refunded.
But I need 2 pairs, to get the 2nd pair I will have to make a new purchase and pay full shipping fee. This will set me back close to additional $20. Given their track record getting the wrong product again is very high and then I will lose more money.
Even after numerous email exchanges, chat, phone calls they stick to their ridiculous scripted policy and refused to send the replacement even though it is their mistake. Request to speak/contact with a manager was flat out rejected. The phone calls costed me another $15.
At this point, I just have to cut my loss and never deal with this company again.
They go under different names
diveinn waveinn swiminn snowinn trekkinn runnerinn bikeinn traininn smashinn goalinn xtremeinn motardinn dressinn kidinn”
“Bought levis jacket which arrived with plain red tab, no branding. Raised issue with them saying this is not what was as advertised in picture. Refund was approved but at a rediculous cost of £50+ and reason was noted as "didn't like item" I told them this wasn't the case it was because it wasn't as advertised. AVOID this company at all costs.”
“Be careful when you are investing, Because trying to recover lost funds or seeking strategies about Crypto future trading and investment, can be very tricky and frustrating when your money is with them. I lost a lot trying to make more income through Crypto trading, after losing over $82,050 I finally met Mrs. HARPER who works with a recovery company AND who was able to help me recover almost all I lost to these online scammers. All thanks to Mrs. HARPER. Good work deserves good recommendation. Contact Mrs. HARPER on mail.
HARPERJAMESPLATFORM AT G MAIL COM
and their customers' quick response TO YOU.”
“Don't be tempted by this shady company's low prices. It's OK to buy from them only if you are 100% sure you won't ever need to deal with returns or exchanges.
Returning items comes with unexpected costs - you have to pay an exorbitant fee just to get the the return label—20 EUR in my case for a unpacked wetsuit return! Not mentioning shipping costs, which is OK unless it's a case with a defective item.
But if it happens that the product is defective, they blame you (in my case I received the matt which came with already deteriorating material) and close the case. Without a possibility to reopen the case.
Their customer service is abysmal—they only communicate through WhatsApp, often with automated responses in Spanish. They're a fraudulent company that preys on those who don't read their policies. Be careful!”
“Estimated delivery time is a joke. It's being almost a month and I'm still waiting for the parcel. Customer service it's slow and useless. They are pretty useless, I can understand a bit of delay in the delivery, but if they state they can delivery in 1 week and then it's being a month (or more than that, I still don't know) that's tricking people. Buy somewhere else”
