Trouva Reviews

4.65 Rating 3,770 Reviews
91 %
of reviewers recommend Trouva
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
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229, Shoreditch High Street, London

Having ruined my well-used cooker-top espresso maker, I wanted a 2-cup stainless model and Trouva was the only place that had one. It arrived the next day, thus meaning I was only deprived of coffee for one day. Great service, what more can you want? (better still, Amazon did not have one in stock :-) )
Delighted with all aspects of this sale, many thanks
Very quick and efficient service.
Product arrived quickly and was exactly as ordered. I would happily use them again
Great products. Easy shopping. Packages arrived quickly in good form as they were well packed. The products are as represented on the web site.
Lovely item looks amazing in the garden
Trouva 5 star review on 6th July 2021
Beautiful earrings, fast delivery. Thank you thank you
prompt delivery. Perfectly packaged.
Very pleased with communication and quick delivery of my new lights.
Super product, great service and prompt delivery.
Excellent. Last minute panic looking for an immaculate present for designer cousin. Lovely Danish champagne glasses found, ordered, carefully packaged and delivered safely very fast.
unfortunately product didnt fit but no trouble returning very helpful
Firstly I'm delighted with the Paul Smith cardigan I bought which looks even better than it did online. I was impressed with the speed of delivery especially as it travelled all the way from the Orkney Islands to Hertfordshire. Also pleased to see it delivered in a very small package as unnecessarily large boxes and layers of wrapping always bother me. My only very small gripe is that I had to check the tracking to find out it had been delivered to the ups drop off as there was no email to confirm this. I'll be very happy to use you again!
Excellent end to end service. Super fast delivery of a unique item. Very happy
Excellent service. Speedy delivery. And a beautiful blue parrot
Really good service - very happy with purchase. Would order again
Great customer service and quick delivery after order.
Bringing great clothes from indies together … and great service.
Good product & service
Ordered an Airpod case on the Trouva website and it was very efficient and easy. Delivery was quick and communication very good.
Trouva is rated 4.65 based on 3,770 reviews