Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prompt service”

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Posted 6 years ago

“Very good.”

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Posted 6 years ago

“Excellent service. Prompt delivery, good packaging and item was great value and just what I wanted. Have already recommended to friends.”

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Posted 6 years ago

“Great product, as described on the website. Speedy delivery and good communication.”

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Posted 6 years ago

“Loads of original goodies online, clear and accessible website. Shipping was quick and easy from two different suppliers, even in these difficult times. Love my items ! Thank you”

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Posted 6 years ago

“Fab product, extremely Impressed with how easy and quick delivery was will definitely be a return purchaser”

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Posted 6 years ago

“First time shopping with Trouva and I am not disappointed. Soo many lovely things available. I especially like that they collaborate with independent shops. Bonus £5 gift voucher received when original item I ordered was not in stock. I quickly found a replacement. Will definitely be shopping again with Trouva.”

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Posted 6 years ago

“Absolutely first class in every way. Beautiful item. Excellent communication. Fast delivery. I came across Trova by accident searching for artificial Wildflowers. They certainly did not disappoint. I absolutely love them and have pride of place beside my TV. Can’t fault in any way!”

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Posted 6 years ago

“Excellent service, fast and I love the boutique approach”

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Posted 6 years ago

“Lovely colour , true to size , prompt delivery”

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Posted 6 years ago

“My tea cosy arrived on the Informed date. I am very pleased with it and it fits my teapot very well.”

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Posted 6 years ago

“Good delivery service. High quality product”

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Posted 6 years ago

“Excellent service. Packing, Speed of delivery, price. Very pleased”

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Posted 6 years ago

“I love the range and the collection of boutiques and products available. I had a bit of an issue with a 15% code I was sent for recommending a friend. The boutique I used it on went out of stock so could not dispatch my item. Trouva refuses to reissue me with the 15% off until I complained - I just expected logical fair customer service and it’s left a sour taste in my mouth to be honest and I felt it was poor from Trouva.”

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Posted 6 years ago

“Such a beautiful selection of products. Ordering was easy and delivery was fast. I will definitely order homewares from here again in the future.”

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Posted 6 years ago

“Excellent service . Fantastic purchase . Thank you”

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Posted 6 years ago

“Great Products and lovely personal service. Products were delivered quickly.”

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Posted 6 years ago

“Easy to use site, wonderful treasure trove and great service. Love all of purchases”

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Posted 6 years ago

“Super speedy delivery, a hand written ‘thank you’ was a lovely touch. Would definitely shop here again! Thank you so much.”

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Posted 6 years ago

“Easy and accessible! Love shopping with Trouva.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews