Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,463 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,463 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trouva is a great site to explore and find a whole range of wonderful things either for yourself or gifts for others - all arrives well packaged and its supporting the independent makers and shops.”

Helpful Report

Posted 5 years ago

“Items all arrived, though slight problem with delivery of one. All beautiful items though. Would use again.”

Helpful Report

Posted 5 years ago

“As it was a present to someone else I cannot leave a review. However no news is good news.”

Helpful Report

Posted 5 years ago

“service and delivery excellent, but disappointed with the size of the throw. in the advert there was no indication of size. the recipient of the throw loved the quality, but sizing was too small.”

Helpful Report

Posted 5 years ago

“Amazing idea. Good service. Only the use of unreliable courier (Yodel) damages the credibility.”

Helpful Report

Posted 5 years ago

“Great service and prompt delivery”

Helpful Report

Posted 5 years ago

“I found what I was looking for and it arrived with no drama 🙂”

Helpful Report

Posted 5 years ago

“All good, product, communication and delivery”

Helpful Report

Posted 5 years ago

“After a few stock issues my purchase was sorted & a generous refund given”

Helpful Report

Posted 5 years ago

“excellent service furthered by speedy refund proceedure”

Helpful Report

Posted 5 years ago

“Great selection of items, with prompt delivery!”

Helpful Report

Posted 5 years ago

“Trouva is a real find! It enables the internet shopper to locate and purchase items off the beaten track, the artisan, unique and high end side of shopping, for gifts or fashion. Easy to search and constantly being updated with latest designs, Trouva is somewhere special!”

Helpful Report

Posted 5 years ago

“There was an issue with the delivery of my order, but it was sorted out very promptly, courteously and sympathetically.”

Helpful Report

Posted 5 years ago

“Arrived in good time and good condition. The description of the diary was bit confusing - dimensions were square, picture wasn't so guessed it'd be alright. It was.”

Helpful Report

Posted 5 years ago

“I bought a cup and saucer and they were as described”

Helpful Report

Posted 5 years ago

“good quick service thank you.”

Helpful Report

Posted 5 years ago

“Great and interesting selections of products that reach beyond the norm, fairly reasonable prices but unfortunately wait and postage times proved to be a little longer than most. I waited around 2 weeks for items to be shipped from London to Peterborough.”

Helpful Report

Posted 5 years ago

“A very satisfied customer”

Helpful Report

Posted 5 years ago

“Good service. Package took a few days to be delivered but was able to contact company for information and reassurance. Order just what I wanted General experience with trouva was good.”

Helpful Report

Posted 5 years ago

“Quality product (George Michael tea towel) which came fairly quickly.”

Helpful Report

Posted 5 years ago

Trouva is rated 4.6 based on 4,463 reviews