Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery and lovely quality product.”

Helpful Report

Posted 9 years ago

“excellent online purchase experience- would highly recommend to friends and family!”

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Posted 9 years ago

“It took a lot of searching to track down this particular style of necklace and when I received it from Trouva I was absolutely delighted with the quality and service. It was a pleasure to do business with this company and I will certainly be buying from them again.”

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Posted 9 years ago

“Fantastic find with an amazing and eclectic selection of very desirable items. Very much a "go to" site with great service to match.”

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Posted 9 years ago

“Lovely products and great service.”

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Posted 9 years ago

“I cannot see any emails giving me advice of despatch and I cannot remember when the item arrived except that it arrived in time for Christmas. I seem to remember that it took quite a while to be delivered but can't be sure of that now. I was somewhat disappointed with the charm on the necklace as it was very tiny and I was expecting it to be much bigger. However, the person I gave it to for Christmas was very happy with it so that is the important factor.”

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Posted 9 years ago

“Excellent product Excellent delivery time Would recommend this company and will definitely buy from them again Thank you”

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Posted 9 years ago

“This was the first time I shopped with Trouva and it was an absolute joy. Beautiful items - it really is a treasure trove - and the customer service has been fabulous. I bought a Christmas present for my mum and she was delighted too. Thank you, thank you!”

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Posted 9 years ago

“Item arrived very quickly during the busy Christmas period. Loved the fact that the online pictures were very clear and item did not disappoint. Would definitely buy again”

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Posted 9 years ago

“Wonderful lamp, fast delivery. Great website and boutique, will be using again when I can! Happy customer”

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Posted 9 years ago

“Excellent choice of products Very quick delivery”

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Posted 9 years ago

“Very nice to be able to browse genuine boutiques online and support small businesses. Not to mention the convenience of getting it all delivered. Great idea, long may it prosper.”

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Posted 9 years ago

“Bought a wooden toy cooker from Rigby & Mac The Dulwich Trader on Trouva as had issues with a previously placed item (on another site). Needed it fast in the run up to Xmas and received it promptly. In the process I spoke to shop itself (super friendly) and Trouva themselves (which was easy seeing we share the same floor at a co-working space in London :) !) who provided me with tracking promptly & accurately. So, very happy - great item bought, one happy child and great service from Trouva.”

Helpful Report

Posted 9 years ago

“Great site that gives you access to hidden gems. They pair up with a very good courier so I was able to buy and get the item delivered in only a few hours! I've also got a discount on my first purchase. Would definitely recommend it!”

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Posted 9 years ago

“Lovely item, great delivery and packaged with care! I would definitely recommend to a friend.”

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Posted 9 years ago

“Ordered a gorgeous pair of earings which I am really pleased with, and delivery was quick as well. Thankyou Trouva”

Helpful Report

Posted 9 years ago

“Trouva was a great source for unique gifts this christmas and the service they provided was excellent. In addition, I discovered new boutiques close by to me that were unbeknown to me. Great!”

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Posted 9 years ago

“Easy order and quick delivery. Thanks Trouva!”

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Posted 9 years ago

“Good efficient service, no problems with order or delivery. A great choice of products to buy,lots of things that are bit more unusual. Will be shopping again from Trouva.”

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Posted 9 years ago

“Beautiful products that arrived beautifully packaged and with a handwritten note. Lovely!!”

Helpful Report

Posted 9 years ago

Trouva is rated 4.6 based on 4,471 reviews