Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, nice notebook, nice to be buying from an independent shop, so very happy thanks”

Helpful Report

Posted 9 years ago

“I came across Trouva by complete accident. I was stoked to find the gold gnome flicking the bird. We'd been after this for ages after we spotted it in Paris and could find it anywhere. Even with christmas postal this was at my house rapid style. Would use Trouva again for sure. Unique products and easy to deal with. Recommended.”

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Posted 9 years ago

“Loved it ! Speedy delivery and the personal note inside was a lovely touch. Gorgeous product too”

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Posted 9 years ago

“Great selection of products, items all arrived from their individual stores beautifully packaged. One stop shop for all my gift buying.”

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Posted 9 years ago

“The purchase was gladly recieved absolutely happy with the transaction the quality of product great doing business thanks”

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Posted 9 years ago

“Amazing service. Super quick delivery. Incredible product!”

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Posted 9 years ago

“The 3 Cup Cafetiere in Copper from Kooks Unlimitd was a Christmas gift for my girl friend. The gift itself looked great and it arrived very quickly. Unfortunately the item was faulty and cracked after the first use. I emailed your customer service team explain this and asking how they could help - they sent a new one out immediately and it was with me just a few days later. After support is a big issue for me and because of the great service from Patricia Wynn I will be a returning customer in the future.”

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Posted 9 years ago

“Great selection of products on the site and very quick service, will be coming back for more!”

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Posted 9 years ago

“Bought a lovely mug from trouva. Delivery fast and well packaged, all at a busy time of year!”

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Posted 9 years ago

“Pleased with product and quick delivery”

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Posted 9 years ago

“It was the cause of much amusement and we even learnt a couple of things”

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Posted 9 years ago

“Brilliant service , very fast delivery Well done”

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Posted 9 years ago

“So happy with trouva! Received my nail polishes so quickly in lovely packaging and got a hand written note a few days later thanking me for shopping which is so above and beyond and was really lovely to get! Will definitely be shopping here again, fabulous customer service”

Helpful Report

Posted 9 years ago

“Excellent customer service, and great communication too. The product was delivered quickly and was beautiful. Thanks”

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Posted 9 years ago

“I absolutely loved the item I purchased. Fantastic quality and arrived so quickly (next day). I loved the little personal message enclosed too. Highly recommend this store.”

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Posted 9 years ago

“I ordered 2 products but only received one. However, when I contacted the seller they were very apologetic and sent the other item out very quickly and included some love hearts in the package which was a nice touch.”

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Posted 10 years ago

“Thank we would use again and recommend you to our friends and family to use.”

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Posted 10 years ago

“Fantastic service and will order from you before any other server because of the service you gave and deliverery !! Which was what you said it would be Wow it arrived when you said it would arrive ????Thankyou and trust you .”

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Posted 10 years ago

“Lovely scarf - received as anticipated and nicely wrapped with a personal note which was very nice.”

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Posted 10 years ago

“Wonderful choice and very courteous and quick service; I will definitely use them again”

Helpful Report

Posted 10 years ago

Trouva is rated 4.6 based on 4,471 reviews